The dress my daughter got for her wedding was beautiful and affordable. But I would take it…read moreelsewhere for any alterations we wasted a lot of time and gas coming in for fittings with no progress done to the dress. 3 days before the wedding and still no alterations to the dress she said she could have it done by the next day but we used better judgment and found another place to do the alteration. It definitely caused a lot of unnecessary stress. Your wedding day is a day you will cherish for the rest of your life so I definitely recommend doing alterations elsewhere.

I came across this adorable shop while searching for prom dresses for my daughter. We had a list of…read moreshops to check out & this being our first stop. We had a fantastic experience, tried on 10 plus dresses and loved so many. Patty & her team were very attentive and made our shopping experience a great one. Needless to say we found our dress here, and will return as a customer for future formal dress shopping.

Words can not do justice for the service I have received. But I will do my best. In terms of…read moreservice for a tuxedo shop this is the best I have received and will be using this as the standard. I may be moving far away from Mount Pleasant. However, Mike, the owner has offered me continuous service. This kind of service tells me that Mike treasures his customers. He has fine tuned the tux I purchased so that I can perform better. He has shown knowledge of what a musician needs for performances. Mike demonstrates a high level of appreciation and service for his customers. Mike is a man that exceeds my expectations on most, if not every level. If you have any business with fine clothing for men, then I highly recommend doing your business at this establishment. If Mike does not have what you are looking for then he will find it for you and he will ensure that you will find what you are looking for. Black Tie earns a 5/5 for service that has become my standard that I will compare other businesses to and not just tux shops.

From the owner: Make the best impression possible when you select formal wear from Black-Tie Tuxedo & Costume Shop…read more Our store in Mount Pleasant, Michigan, is your premier retailer location for fine clothing including top-of-the-line suits, snazzy sport coats, comfortable pants, stylish shirts, striking ties, and handsome belts. Call us today for more information!

Staff are super helpful and amazing. Found a dress within ten minutes and the owner made the…read moreexperience super easy and fun!!

I'm not sure why the bad reviews on here because my experience recently was amazing. My daughter…read morewas treated like a princess. Came with the intention of buying one dress and fell in love with another and despite it being close to closing time they didn't rush her until she found THE ONE dress for her Prom night. As a mom I'm so happy they took their time with her so I'm going to take my time to Rave about this place. The staff were so kind and the owner is so sweet. They truly make you feel like family. They have a large selection of gowns in all sorts of colors, styles and sizes. You won't be disappointed going to Hermz.

Good lord, would it kill these employees to engage? We walked into this store without any…read moreacknowledgment of our existence, never got asked if we needed help, and actually not ONE word was spoken to us even purchasing my daughter's dress. Not even a thank you... Who in the hell hires these people? It's a great place to find a dress for an event and the dresses are very reasonably priced but if you can shop elsewhere or at least another location, I highly suggest it! Very disappointing that employees feel the need to act like that. If you don't like your job, QUIT!

We did not have very much success at this store. It was not a great experience. While I understand…read moreit is hoco season for all schools in the area, I feel like some places that typically carry a lot of stock were very unprepared for the amount of individuals who wanted dresses. The store was picked over. Much of the stock, formal dresses and casual wear, was gone. Other items were thrown about, very disorganized. I feel badly that many places are understaffed and supply seems to be at an all time low. The lines were immense. You could not even effectively walk around and look at the clothing very well. We left with nothing. We could not even find one item to attempt to try on for the season. I would not discount coming here in the future so I hope next time we need a formal or even school clothes this store will offer us more. This is not a review about any one individual. While we did not even get a chance to interact with people who work here, there are no complaints against them. I am sure it was very stressful. I hope the company will be able to restock the store sometime soon.

Walking into my first wedding dress appointment, I was nervous and not entirely sure what to…read moreexpect. From the moment we started, Jessie put me completely at ease. She created an environment that felt warm, supportive, and genuinely joyful, and I never once felt rushed or overwhelmed. I felt truly cared for every step of the way. I brought my sister, best friend, and mom with me, and they were all blown away by how thoughtful and seamless the appointment was. Jessie somehow made everyone feel included while still keeping the focus on what I was feeling. When I found my dress, her excitement was so real and contagious, it felt like celebrating with someone who was just as invested in the moment as my own family. The entire team was incredibly kind, the dress selection was beautiful, and booking the VIB experience was absolutely worth it. This was more than just a shopping appointment, it was a memory I'll always hold onto. A true 10 out of 10 experience, made unforgettable by Jessie.

I cannot recommend The Dress Shop enough! After visiting several bridal stores and either not…read morefinding the right dress or not having the best experience, I decided to stop into The Dress Shop as my last store--just to see what they had. From the moment we walked in, we felt so welcome and taken care of. Although I'm sure all of their stylists are wonderful, I was incredibly lucky to work with Isabel, and I truly cannot give her enough praise. She was absolutely incredible. Isabel was so knowledgeable about every aspect of the gowns--fabric, designers, styles, silhouettes, details--you name it. She answered every question we had and made me feel reassured and completely comfortable, more than any other shop I visited (and I visited a good few!). One thing I loved was how personal the experience felt. During my first consultation, Isabel asked about my (then) fiancé, how we met, and details about our wedding day. It truly felt like they cared about me and wanted to get to know my story. I honestly felt like I became friends with them! There was never an ounce of pressure. In fact, it was the opposite--they respected when I needed time to think and never made me feel rushed or questioned my decisions. It was such a refreshing, positive experience. This shop--and especially Isabel--is genuinely at the very top of my list of wedding vendors. I've been excited to write this review since the day I bought my dress! Even after my dress purchase, I visited a few more times to look for a veil, jewelry, and accessories, and every single person I interacted with (front desk, phone calls, stylists) was so kind, encouraging, and helpful. I found my dream dress, veil, and bracelet here, and the entire experience was something I'll cherish forever. If you're unsure where to go--especially if you've tried multiple stores like I did--please visit The Dress Shop. You will not regret it.

I loved working with Elizabeth! I found my wedding dress here making it the 4th dress I've…read morepurchased from Fantastic Finds.

A few months ago, I went wedding dress shopping at Fantastic Finds with my mother. This was my…read morefirst time ever trying on dresses, and I came into the appointment incredibly excited! However, I left disappointed with the whole experience. When we first met our consultant, Donna, she acted as if she was annoyed that we were there for our appointment. She never formally introduced herself and practically ignored my mother throughout the whole appointment. It seemed as if we were more of an inconvenience to her than a potential customer. The dresses she pulled were beautiful, but not in line with the inspiration photos I had showed her (even though I had asked if we could try on dresses that were more similar to those pictures throughout the appointment). If someone asked for recommendations of where to look for their wedding dress, Fantastic Finds would not be at the top of my list.

This establishment has horrible customer service. We walked in, and immediately were greeted with…read morehorrible attitude, with no welcoming manner. 2 of the younger employees were nice, and helpful. While the owner, was not. They require a parent/guardian to be able to TRY ON any dresses, as well as not being able to try on dresses that are not your size. We drove an hour to get to this store, and we wasted our time. I have no idea how this place has any business, as they are not welcoming or accommodating to their customers. I do not recommend. Thank you to Hermz in Royal Oak, we got a great dress! I recommend that place.

Beware! These people take money from children. They allowed a minor to sign their contract without…read moreparental consent. And then proceeded to steal $400 from that minor. She has no dress and she lost 400 of her hard earned money. Parents do not allow your kids to shop here for their up coming prom or homecoming. The owners should be ashamed of themselves. But they're not!

My two oldest sons rented their prom tuxedos (2017 & 2019) from Sam's and the service start to…read morefinish was great so when my daughters bestie need to rent a tux for his prom, I took him to Sam's. Fun fact, May is busy. Weddings, prom's, Bar Mitzvahs... it is all happening. Walking in a week before prom, I was concerned we were SOL but as long as we were ok with the traditional black tux, Sam's could make it happen. This was actually our first choice. We came in on a Saturday afternoon and the place was busy. After wandering around, it appeared a line was forming so we lined up. However, after a few moments, a younger women approached asking how she could help. She measured, wrote up the order and and cashed us out in less than 10 minutes. She explained what the next step would be and we were on our way. I have tagged his mom and grandma in for pick up but based on past experiences with my boys and the efficient from last Saturday I have every confidence everything will be fine. TBH I have no idea how they compare to other tuxedo places, pricewise, but I think they have a great selection and the customer service is clearly a priority. Now that I am done with dressing young men for prom I will have to find some black tie events for my husband to take me to. :-) They have a very nice selection of mens clothing and they might do alternations, although I am not sure if that is just for purchase from them or if they take outside work as well. A+ customer service! Highly recommend.

Sam Michaels is the only place I shop for menswear. Michael and Wally are truly the best--nobody…read moretakes care of their customers like they do. Every time I walk in, they make me feel like a million bucks. The selection is incredible, the pricing is fair, and the service is unmatched. It's the complete package! I've bought multiple sport jackets, suits, and even a tux here, and every experience has been outstanding. Love this place!