I have $250 gift certificate and they closed up shop with no notice and no money returned. Great way to treat customers. I'll remember this Robert. read more

I am not from Golden, and went in on a walk-in basis since I'm in town for a wedding. Walked in at 9:00 am when they opened to inquire on availability. Was told I could do a manicure or pedicure at 10:00 am. Since more people would see my hands than feet, I opted for the manicure. I returned at 9:45, and was taken to the relaxation lounge which is quite lovely. The receptionist (who is obviously new and unfamiliar with operations) came back and told me they couldn't do a manicure for me as there was already a 10:00 am appointment and they only have one manicure station. Ok, no problem I'll take the pedicure. It started almost 20 minutes later. The gravity chairs are nice, as is the neck roll, blanket, and eye mask. However, the foot soak lasted 2 minutes or less with little exfoliation. The technician cut my big toenail crooked and too far in, which could potentially give me an ingrown toenail (picture below). The polish job was quick and kind of sloppy. The leg massage was ok but nothing spectacular. All in all, if I lived here I wouldn't go back. If you're visiting, save the money and go to a different salon. read more

Urban Escape Day Spa - Massage Near Me - Golden, Colorado

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I have been a customer since Urban escapes was in their last location. Their new space was beautiful several years ago and is now due for attention. The lockers are not secure, most of them are broken and will not lock. I had to move my belongings to 3 lockers today, until I found one which would lock. You can tell they have been repaired multiple times, when they need to be replaced. The service is good front desk and facials, just be warned about the sad appearance and lack of security for your personal belongings. My last appointment when I complained about the lockers was two months ago and I was told a new lease was being signed and upgrades were on their way. If there is no improvement by my next appointment in two months, it might be time to try another spa. read more

The providers in this spa are knowledgeable, considerate & wonderful. The ambiance pre-Covid was incredible. It was worth every penny. Post-Covid it's really lost that feeling. It was cold in the relaxation room, No diffusers in sight, No fresh snacks. Now masks are no longer required in Jeffco not even in medical offices if you are fully vaccinated but they are here. Only the leather chairs are available for seating, not the plush suede ones. You can't come in with your daughter and sit next to her. The spa pedicure no longer provides a padded eye mask (they used to do this with a sterile towel on your eyes) nor do the chairs have the cushy comforters that used to embrace you. I give management 1 , providers 5 . read more

I've been coming here for a couple years now for a variety of services- massages, pedicures, facials. I have left every time very happy with the skills and professionalism of the service provider and suuuuper relaxed. I highly recommend Urban Escape! I just wish I lived closer; I'd come in way more often. read more

I just had my first experience at Urban Escape. A friend had recommended it, so I went for a brow/eye lash tint, and a bikini wax. I have been to many spas over the years, and this experience was very much on the low end. My brows look ridiculous, uneven and way too far down my forehead. I can't tell at all that my eyelashes are tinted. The wax was fine, but I was told to take off ALL my clothes and lay on table (no blanket or sheet available). I left my shirt on, because why should I take it off? and was given a small towel to cover my "private parts." When I left, the receptionist asked do I have "cash for a tip or should I put it on your credit card?" So presumptuous. $$$$ for just average services. I won't return. read more

I was calling to use credits I have and wasn't aware they closed down without notice. Notice or a refund would have been nice as I still have serval hundred dollars worth of credits due to purchasing a package. read more

The zero gravity chairs? Fantastic! the actual pedicure service? not so fantastic. Received a gift card for Christmas 2017 for a massage, facial, and pedicure package. Booked appointment three weeks in advance, the woman who scheduled me was very nice and even had an esthetician speak to me about holding some of my skin care products a few days before the facial. I was able to choose which order my services would be rendered. I opted for massage, facial, pedicure. I then happliy anticpated my relaxing day at the spa! Fast forward to spa day. Arrived and was immediately told that they had been trying to get a hold of me, but did not have my telephone number on file. Apparently the female massage therapist and esthesician I was scheduled to see had both called out sick. They then asked to verify the spelling of my last name, and I was informed it had been misspelled. (hence the reason there was no phone number on file!) I understand that people get ill, and that is by no means any fault of Urban Escape. However, the complete lack of attention to detail IS their fault. Why did nobody collect a phone number at booking? My boyfriend told me that when the gift card was purchased, he not only spelled out my last name, he also provided a valid phone number. Apparently when I called to schedule the actual appointment my name was misspelled and none of my contact info populated. Had I been informed in advance of the staff changes I would have most definitely saved a trip and chosen to reschedule the appointment. Once they determined my name had been misspelled and located the correct name they were able to see the electronic version of the gift card funds, and didn't even need to see my physical gift card. That is convenient! Since I prefer a female massage therapist I was offered to have a pedicure, and informed I could return for the massage and facial on a future date. I opted to have the pedicure since I was already there, but in hindsight I wish I would have waited. The relaxation lounge is exactly as described. RELAXING. 5 stars for that room. They provide tea, water, and snacks. Great muted lighting, comfortable chairs. Good ambiance. Onto the pedicure: The pedicure chairs are not aesthetically pleasing, but are quite comfortable to lay back in. The gravity chair was really the only highlight of the pedicure experience. Copper bowls on wheels are used for the foot soak, but my feet were merely dipped and rinsed. There was absolutely no soaking to this pedicure, which in my experience is the most important step to soften calluses, nails, & cuticles. The massage of my feet and legs was short and weak, there was barely any time spent on exfoliating my skin. The polish job is absolutely horrendous. (see photos) The polish was not painted to the edges at all, so this pedicure will look grown out in just a matter of days. When I was choosing my polish to sample colors one of the bottles wouldn't twist open. I was told by the tech that some of the polishes are thick and they add acetone to thin them out. Not impressed with this place. My massage and facial are scheduled in a few days. I was offered complimentary "add ons" for my inconvenience. I opted for aromatherapy and will be able to choose the type of facial I want. (Apparently only a basic facial is included in the gift package) I shall update my review once I receive these services. I can only hope they will be better than the pedicure. At least now they have my name spelled correctly. Other advice: If you do decide to try this spot for a pedi, bring your own flip flops. I was prepared and brought my own, which worked out because apparently they were out of the complimentary ones they provide. Also, BRING YOUR OWN NAIL POLISH! It appears most polishes at this spa are gummy and not to be trusted. My pedi didn't even last 4 hours, and I never even wore socks or shoes. This is by far the worst quality pedicure I have ever had. UPDATE: I enjoyed the facial, received an enzyme mask as the extra for my inconvenience. The massage was just okay. I inquired about fixing my toe nail polish, and was asked three times if had worn shoes after my pedicure. I informed the front desk girl that NO, I did not go home and put on shoes. Once it was clear that I had not unwittingly destroyed my pedicure, the front desk girl offered to go find the nail polish to paint over the gummy polish mess on my hallux. I immediately pointed out that was not a good resolution since painting over the old gummy mess would just leave it lumpy. I was then told I could return another day if I wanted my toes repainted or get a credit towards future services. I don't want to return a third time for a spa package that was supposed to be completed in one single day. Overall I wasn't impressed with this place. There are many options for day spas in the area, I most certainly will not be back to this one. read more

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Great little spa. I've only been for massage but have become a regular. Flexible scheduling and great staff. Only reason I'm not giving 5 stars is that I wish they had more amenities like steam room but other than that, great experience!! read more

Ambiance and Atmosphere- 5 stars Services- 4.5 stars Customer Care - 2.5 to 3 stars. Let Me Explain: I went to urban escape yesterday to get a long overdue massage. My therapist was Kevin and he did a fantastic job doing a deep tissue massage at my request. The staff was extremely courteous, very nice. The atmosphere and ambiance of the whole place was spot on. Nice background music, cucumber water, silky soft robes and comfy sandals....great stuff. And here's the three...well...2.5 star BUT; But-- they really do try to up sell you the entire time you are there. And this place isn't exactly cheap...not over priced but not inexpensive. When I first walked in an older gal who seemed if not exactly nervous, jittery, showed me around the place and listed other services they could offer to me. When we finally got to the bathroom/locker room for me to change I was relieved because she was obviously trying to sell me on other services. Then I came out to the "Relaxation Room" which is a large room with refreshments and comfy chairs while you fill out any first time paperwork and wait for your service...and she was waiting for me with a pamphlet and a list of services that I could upgrade too and took another 10 minutes explaining to me how their membership and rewards points worked....etc..etc... I didn't want to be rude but I really wanted to interrupt her and say no, I just want my massage today and if I need anything later I will come back! I mean I took the day off to have a relaxing "me" day I don't want to be pushed into your not-so-subtle sales scheme. Thanks. Then when Kevin came to take me into my room and get started, he also tried to up sell me on different packages to add to the massage ranging from $10-$30, which I declined and the massage was just fine. Pretty good even, Kevin, like I said, has some skill with the deep tissue. A tip to the management and owners- don't scare away your first time guests with being too pushy. Your place is nice, your services are nice, let them do the talking and coaxing back for you. Rather, focus your marketing campaign out on the streets and online- not right before a massage or pedi. read more

5 star day at the spa! As a 25 year Vegas spa regular, I feel very comfortable giving this place a 5 star rating. Walking in, you're greeted by a receptionist who goes over your services. You are then taken on a tour that ends in the changing room. Accept the robe, no matter what service you're getting.... Its your day at the spa! I had three services booked; pedicure, massage and facial! Can we say Birthday treat! The Pedicures are done in Zero gravity chairs, which I have never seen. Had the ladies giving the service not been so cool to chat with, I would have surely fallen asleep! The facial was AMAZING. I got their signature facial and was treated to the best face massage I have ever had! Truly relaxing, I could have stayed there for hours! The massage... The glorious massage! Heather was my therapist and I can guarantee you I will see her again. I can honestly say I will follow her anywhere. Massage is such a connecting event that when you have a therapist with the positive, calming and healing energy that Heather has, you never forget it. Golden, the spa, the scenery. When you treat yourself, do it HERE! read more

Loved every minute!! This was one of the best spa experiences I've had. I got the URBAN GETAWAY - @ 3 hours $175 Includes Urban Escape's 50 minute Signature Massage, Signature Facial, and Signature Pedicure. read more

My mother and I came in on Saturday for a facial and massage each. The first thing that struck me was the super friendly staff at the front desk, who we checked in with for our appointments. We were taken back into the dimly lit halls (oooh!) to the locker rooms to change into our ultra luxurious and WARMED robes and comfy sandals, which I had accidentally requested at a size too big. No matter. After changing, we were met outside the locker room and led to the relaxation room, to sip hot tea and fill out our new client paperwork. The room was beautiful and oozed with relaxation and comfort. We sat there for maybe 20 minutes (to unwind fully before our services) before being picked up by our estheticians. Stacey led me back to the room, which was also dimly lit and smelled wonderful. I had never had one before this, and Stacey kindly and politely explained what would happen while soft single - instrument music played from somewhere in the room. She was very gentle, but thorough. I received the signature facial. I was so relaxed by the end, and even though she did recommend a product for me to buy, I didn't get the pushy sales person vibe that others have mentioned. I was absolutely glowing from the experience. After the facial I was led back to the relaxation room where my mom was already waiting to be picked up for our massages. Erin was my massage therapist. I was shown a card of "spa la carte" items that I could select as an add on. I chose the "happy feet" (a lavender sugar scrub for your feet for only $10) because I LOVE having my feet rubbed. Erin was a very good masseus. She never removed her hands from my body, even whilst moving around the room to keep from startling me with a sudden touch. There was minimal conversation which was fine because I don't think I could have kept up conversation as my brain was floating around somewhere. It was divine. After the massage I was given a little pack of Epsom salt to soak in at home and led back to the relaxation room to prepare myself for the real world again. I have never had such a relaxing experience in my life and am sad to be leaving the state so close to my wonderful encounter. I did buy a product from them outside of the services - a cranberry face scrub for my acne prone skin - and am still very happy with the results. Before we go I am scheduling a massage for my boyfriend because I am sure he will love it as much as I did. Sorry for the rant but I just want everyone to understand how OMG it was. Best spa in Colorado. I would say a massage and facial combo for $150 (weekend price) is an amazing deal for the environment and service you recieve. 5 stars for sure. Thanks Urban Escape team, Stacey and Erin! read more

New Location! Wow, the new location sure is fancy. They have a quiet spot in Gateway Station. So I didn't mention this before but the pedicures are amazing! I've taken a few of my girlfriends with me and they instantly became converts. They drive from Denver now to get their pedicures. I try to explain it to people, but you really need to experience it for yourself. I mean have you ever had a pedicure laying down. This has been especially nice during pregnancy. read more

I'm giving Urban Escape an extra star after my signature facial with Kandyce (I think!?!). I strategically made the appointment after my last final exam and it was WONDERFUL. I'm a pretty talkative person at the spa. Some people want to be left alone in the quiet, I like making small-talk with my estheticians. Kandyce was more than happy to oblige. She kept a good balance between conversation and relaxation. I felt so refreshed and rejuvenated after the service. As I mentioned in my previous review, I really enjoy the environment here, it is insanely relaxing. The dressing room is clean and equipped with basic amenities (blowdryer, comb, shower). Urban Escape is my little treat to myself after exam hell. See you after mid-terms! PRO TIP: Come a half hour before your appointment and hang out in the relaxation room for a bit. Bring a book for after your service. Hang out and enjoy the calmness before venturing back into the real world... read more

Now, I wouldn't exactly call myself "refined." Is it refined to wear swimsuit bottoms as underwear when you don't feel like doing laundry? You get my point. That is to say, I'm no expert on spa treatments, but I know what feels good. I went to Urban Escape for the signature pedicure (45 minutes and $50). I dropped in on a Saturday and they had two openings--for myself and my roommate--which they said rarely happens, so you might want to book an appointment ahead of time. Monica was my technician. I picked out my polish, but they didn't have much of a selection, which cost them a star. Your feet are soaked in sudsy water in a copper bowl before the massive, comfy chair you're sitting in is reclined. A warm, cherry neck wrap is placed around your neck and an eye mask is laid on the eyes. Since I was wearing the eye mask, I couldn't see what was going on, but it felt flippin' fabulous. Especially the sugar scrub part (picture Homer Simpson drooling here). It has been five days and my nails still look great, with minimal scratches--shocking since I spend a lot of time barefoot. All in all, both my roommate and I loved it--so much, in fact, that we booked our next appointment that day, but next time we're getting the spa pedi, which is 15 minutes longer and comes with a foot mask. Ah, the life of a lush is a good one. read more

During a short stay in Golden I was able to get a same day appointment for a facial with Kenna and it was awesome in every way. I highly recommend this very talented facialist to anyone looking for skin improvement. The Spa is also a pleasant retreat for quality relaxation time. read more

I'm turning 40 and pregnant with my second baby so I really needed a prenatal massage to relax so I decided to try Ashley per a friend recommendation. I'm very careful when I choose a massage therapist while pregnant and I'm so glad I got in with Ashley. Not only did she relieve my stress but she also helped my back and neck pain. I'm glad I found her and will be seeing her regularly. I highly recommend Ashley and Urban Escape! read more

I appreciate the business reaching out and addressing my comments. I will return to the spa for a different service and hopefully have the great experience others have posted! Deborah (Ferna) B. read more

I've been going here for years for pedicures. They used to be wonderful to say the least. This last one was extremely disappointing. As always the spa itself was beautiful, clean & relaxing. In all my years of getting pedicures I have never not had my heels & feet bottoms buffed with a pumice stone. Isn't that one of the biggest reasons for getting a pedicure? The massage was weak and short. Usually it includes a massage of the lower legs...nope, not here! To top off my disappointment come to find out I was overcharged $10 for the service. Sad to say I won't be going back. There are too many places offering a superior service...many at a lesser price too. read more

Got a Brazilian here. The salon was nice itself, but they didn't have hard wax as an option so it was a painful repeated set of strips over and over in the same areas. Also got a little scared when I noticed they were double dipping. The waxer said they only did that for the outside areas, and then she switched and started tossing the sticks after applying in more inner/back areas. Still freaked me out. It's a Brazilian, you shouldn't re-dip! You shouldn't re-dip for any body area!!!! read more

I've been to the spa twice. The first time for a wax and the second time for a pedicure. The spa is in a great location. Good parking. Nice atmosphere. And the staff is very friendly. I've always had a great experience. The only reason I gave them less than 5 stars is because of their signature pedicures. When you come into the room they have you sit back in a reclining chair and give you headphones (because of the noise from the biker bar nearby). Then they drape you with a heavy comforter. While I'm sure that it's very clean and they change the duvet with every customer, it still creeps me out just a little bit. And then you lay back with an eye cover. It's all very relaxing I even started to doze off. However I much prefer a traditional pedicure. One where I can read the latest gossip mags and watch the technician. Also, the pedicure did not last long at all. So while the spa is very nice I do not recommend getting one of their signature pedicures. read more

Way over priced for what you get . I had a pedicure that was less than good. The quiet room was in a weird configuration which made it indeed not relaxing. Also the service providers would come in and out and speak loudly in there . I also had a facial which was the highlight but not worth the cost. My partner had ordered a hot rock massage but the Practitioner didn't get that message so the rocks were not ready. Additionally my partner left a message for me to meet them when I was done and no one bothered to tell me. I am going to seek services elsewhere. read more

My husband purchased a facial for me while we were in Golden for his work. I have only had one facial in my life and it was out of this world so I was very excited ! I arrived 20 minutes early to fill out paper work, right away I felt the staff member who greeted me was just going through the paces. My facial felt hurried and I didn't feel she was really enjoying her job, she was just matter of fact . She explained what she was doing , there was mostly lots of hot towels draped on neck and face , very little massaging, she even neglected to do my right arm. The facial started later and ended a brief 40 minutes later , yet the price was a hefty $105. My only other spa experience (AWESOME ) in Wisconsin was ONE HOUR 30 minutes and cost around $90 and I kept saying it was the best $90 I ever spent ! Very sad and disappointed read more

I just had an ageless facial with Edith, she did a wonderful job. My skin feels so much better, and it was incredibly relaxing. She is so gentle, and makes you feel like a million bucks! I need to do this more often. The spa is always so comfortable too! The robes plush, and the waiting area so relaxing. I'm so glad this gem is in Golden! read more

The decor was very masculine and dark. Not relaxing dark, but "it's hard to see in here" dark. The women's locker room was lack luster, the locks were old and worn out, as were the fixtures. The gal at the front desk was very pleasant, but my facial therapist wasn't overly professional or talented. She didn't explain about the different masks, or what she was doing. It was kind of boring. I went there on a gift card, and most likely won't go back. read more

As a massage therapist I am very picky about places i go but I really was pleased with the service I received here . The massage was really good I felt wonderful after the therapist listened to all my needs and had good technique. The ambiance was relaxing and beautiful. I wish there was a steam room but I really enjoyed my time here. Beautiful place beautiful people . Overall , a nice place to be pampered. Thank you read more

I want to add that Urban Day Spa contacted me after reading this review to offer me a free service and ask for my patronage again. I do appreciate the effort, but will not be returning. It is evident from my experiences that this spa trains their estheticians to do a sales routine while patrons are on the table. This is unprofessional, the service that is booked is what the spa should be providing. I did up my rating by one star for attempting to rectify the situation. read more

I went to this place the day after Christmas for the first time. I thought the spa tour was awkward. I'm well aware of everything they offer, I looked at their website before hand. I had a couples massage and peppermint foot treatment. The massage was ok. Not sure the MT really listened to my needs? The peppermint foot treatment was a joke. I would love to get my money back on that service. Not sure if this place is worth the money. I don't think I would go back. I'm not impressed. The front desk staff could be a little more friendly and act like they like working there. Like some of the other reviews they do try to SELL SELL SELL! read more

Urban Day Spa gives THE BEST pedicures I've ever had. Wonderful experience and the zero gravity chairs rock!

Loved my massage and facial. Urban Escape is such a relaxing environment and the staff were all friendly, helpful, and comforting. Relaxation, comfort, quality. They have it all. read more

This was my first visit for a massage and pedicure. I was very disappointed with the pedicure. I upgraded to the CND vinyl lux and it lasted 3 days. The zero gravity chair was uncomfortable and prevented the pedicurist from painting my entire nails. I called to speak with the manager and give some feedback on the product but never received a call back. The massage was nothing special either. There are so many better places to go. I won't be back for a below average experience. read more

I've had my fair share of waxes and the one at Urban Escape was a poor experience. A couple hours after my wax I could see where the hair was simply torn, not pulled out. So, of course, I had regrowth within the week. She did not even move to the other side of me to do the rest of my bikini wax. So the side she had to reach over me for is not even with the other side, and I had so many missed hairs!! So disappointed. I would not recommend this treatment to anyone, you can get so much more for your money elsewhere. The spa was clean and calming, however all the women who work there are not sociable or particularly friendly. Overall disappointed. read more

I am a long time customer of Urban Escape. I have tried other luxury spas and no one compares. I am extremely particular on my massage services and they never disappoint, down to every detail. The pedicures are also amazing! Wrapped in a blanket with your feet up it is difficult not to drift off into dreamland. You will not be disappointed with a treatment at Urban Escape. read more

Didn't quite know what I was in for. The pedicure was amazing! Price is steep, but worth it for the relaxation.

This place is amazing. Great atmosphere, and they take excellent care of their guests. I got their pedi service, and it was perfect start to finish. Only reason it's not five stars is because they eye mask they used for me blurred my vision for over an hour after the service. No fault of theirs, very professional. read more

I have been going to Jess for several years and find her to be a very talented massage.therapist, and I've been to many. She's the best by far! I hope she never leaves but I will follow her if she does. read more

Visiting Golden I looked for a local spa for a mani/pedi and massage. Urban Escape was highly rated. I concur...pedicure was wonderful in zero gravity chair...no holding leg up. Massage should have been perfection, 80 minutes of bliss. Jess was recommended. After filling out consent form which asks for preferences, I chose medium pressure and no talking, she got the no talking right. My neck and shoulders feel bruised and are sore to touch today. The pain was an 8 but I thought maybe that WAS medium but the soreness tells me otherwise. I think she was determined to "work" the knots out even though I said I just wanted it to feel good, bliss. My rating would be 5 stars except for the overzealous muscle work. read more

My sister-in-law & I came here just for a relaxing spa day. I did the Urban Getaway package that included a 50 minute massage , a facial (which I upgraded to a chemical peel) and a pedicure. Loved the chemical peel, my skin looked amazing afterwards. The massage was nice but I was disappointed the MT didn't use proper draping techniques which make you feel like your whole body isn't exposed while laying naked on the table. The zero gravity chairs for the pedicure were amazing but a bit overpriced for what you get. All in all, I had a great experience and will return again but probably for just a facial & peel. read more

I WISH I could give 0 stars! Pardon the length but I am appalled at this experience and this facility.... I ran over after work for a manicure- I hadn't been to this spa before and it looked SO peaceful and serene. I WAS WRONG! I waited about 30 minutes for a manicure (not an issue, but it was VERY empty so I was confused at that) after the receptionist failed to give me an accurate price for my simple manicure (see below). The manicurist came in to get me and VERY rudely rolled her eyes signaling she absolutely didn't want to deal with another client (at 1 pm) as she took me back. She dragged her feet, and man, by the time she closed the door to the mani/pedi room, she was scoffing how terrible her day had been and how awful her job is. At this point, I still had a very open mind and was excited to have a manicure at such a "peaceful" place and hoped it would be good from here. NO. It was NOT. The manicure: I have gotten hundreds of manicures and I have never had a single issue with getting the Gel polish off- takes about 10-15 minutes and it's no problem. WOW... Sam (the manicurist) had me soak my hands in a bowl of acetone (my eyes have never burned that bad-from being one foot away from a LOT of acetone) which dried my hands out enough to crack my skin, for THIRTY MINUTES. She then proceeded to scrape the gel off of my nails which ended up ruining my nails and cuticles- it's like she'd never learned what gel was and how it worked (even I knew better for my nails and my skin). At this point, it had been well over an hour, and I had chosen the more intense, massage based manicure (estimated one hour length). She then started filing my nails and after about 4 nails she said "man, it would have been great if I wore my glasses today!" and I painfully laughed and said "that's not a good thing to say, and makes your client not feel so hot!" and she said "eh... you'll be fine. It's not THAT terrible" and I just about got up and walked out. She polished my nails and they are still see-through. Which I mentioned wasn't enough and she didn't fix it. She finished polishing and made me rub my own cuticle oil in and wouldn't give me lotion for my incredibly dry hands (which I had specifically paid for). Ok- that doesn't sound worth of 1 star... LISTEN. One of the first comments she made that made me want to book it, was "man, this cuticle cleaner is pretty cummy." and then proceeded to explain how penis-like the cleaner was- that was ALL OVER MY HANDS. The ENTIRE manicure was made up of her complaining about hoe much she hates working and hates her job and her role at the spa and complaining about her next client, mixed with sexual comments and rude comments about my job (and SO many other things). This took TWO hours in total and I booked it as soon as I left. I was appalled when I went to the desk and it was NINETY DOLLARS. It was THREE times the salon I typically go to and a fraction of the service. It was GARBAGE. AND MY NAILS ARE CHIPPED AND TARNISHED. It has been less than 24 hours. The reason I get gel is because my job has me working with my hands and gel ALWAYS stands up to the job... How is it possible that in one day, almost all of my nails are chipped and broken and the polish is basically washing off?? This is TERRIBLE. I paid way too much, I got terrible, uncomfortable, garbage service from an unhappy, rude, inappropriate employee, and will NEVER be coming back or recommending. Not only will I not be returning, but I will make sure all of my peers understand how brutally awful this was. It is inexcusable. This was by-far the worst experience at a spa I have ever had. read more