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    Urban Natural Home

    4.3 (29 reviews)
    Closed 10:00 am - 6:00 pm

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    10 years ago

    Excellent. Personable, professional and knowledgeable owners, great selection, top notch white glove delivery. Highly recommended.

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    10 years ago

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    Ask the Community - Urban Natural Home

    Review Highlights - Urban Natural Home

    Worked with Ali and ordered a custom dining room table and chairs from Copeland Furniture (a fine American company).

    Mentioned in 7 reviews

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.9
    (243 reviews)
    5.5 mi
    $$
    Offers payment plans
    Established in 1991

    Excellent service from Jacki and great quick delivery. The sofa is excellent and I definitely…read moreintend to come back for any other home needs .. such as a light up white tree!

    The only reason I purchased a couch from Bob's was because I specifically needed my old furniture…read moreremoved. Before purchasing, I asked the salesperson multiple times whether furniture removal was included, and she repeatedly assured me that it was. Delivery day arrives, and the delivery team informs me that no removal service was scheduled and they would not be taking the old furniture. I then spent nearly four hours dealing with customer service, only to be told there was nothing they could do. Apparently, the salesperson forgot to add the removal service or make any note of our conversation. Despite this being entirely their mistake, Bob's solution was essentially, "You're out of luck." My options were to either figure out how to dispose of the furniture myself or purchase another piece of furniture and schedule a future delivery with removal. It's incredibly frustrating to spend thousands of dollars on a couch, rely on the information provided by a salesperson, and then have the company refuse to correct its own error. Mistakes happen, but customer service should make them right. Instead, I was left with a new couch, old furniture I can't move, and hours wasted trying to resolve a problem that never should have existed. I won't be purchasing from Bob's again and would strongly encourage anyone relying on delivery or removal services to get everything in writing before buying.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Urban Natural Home - furniture - Updated June 2026

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