I'm a recent move-in and had Jazmin as my leasing agent. I often don't leave reviews for apartment…read morecomplexes since I am usually let down but I cannot say that for Westerly. Jazmin was excellent in assisting with answering all my questions. Both Jazmin and Dee were incredibly welcoming on my initial tour and later when I returned to sign a lease. I have not been on a tour where the leasing agents were both knowledgeable AND friendly. I am beyond impressed with the service I have received. As for the property, I did get the apartment unseen, which is always a huge stressor. Westerly has a 30 day satisfaction guarantee that I've seen no where else. And no wonder because the place looked almost new besides superficial scratches. The maintenance team were quick and friendly when some fixes were needed in the first few days. I have been living here for nearly a month now and I have no complaints. The A/C and appliances all work great and are modern (which you should expect for the higher price point of these apartments). Despite being backed to 470, I can't hear traffic within the apartment. At this time, I can't recommend Westerly more and I appreciate Jazmin and Dee for making me feel so welcome.

Management lacks basics communication skills and coordination amongst their property management…read morestaff and residents. After expressing concerns with patio furniture being damaged from neighbors above they never resolved the issue and encouraged us to resolve the issue our selves instead of becoming involved. Ashley Johnson was specifically bad at following up on this issue and seems more concerned with property parties. After complaining about loud banging at all hours or the morning and night she said it was children up stairs and after doing my own investigation I came to realize it was simply the storm/fire doors catch that had broken and would slam shut when opened. I also talked to surrounding neighbors and simply had to ask them to be mindful when opening their and shutting their doors which resolved the issue for the most part. We also noted several of the management staff smoking on premises even though it's a none smoking property. I terminated the lease agreement within four months because how incompetent they were. Be very careful when considering this property.

I recently just finished the leasing process with The Moto and I was blown away! Amanda who showed…read moreme around was super helpful and new everything about the building and the surrounding area. She even helped me measure the bedroom which showed me that the management company seems to actually care about their residents. I am extremely happy I chose The Moto over 7s. I will also update this review when I move in this summer. Note to management: Do not lose Amanda she is awesome!!

Building has continued to decline since opened. Poor building upkeep, cleanliness, and be prepared…read morefor stolen packages.

I would not recommend living here. I don't often leave reviews unless positive but it is important…read morefor others to know the conditions and to look elsewhere. 1. It took months of complaints with a neighbor on the third floor above me for any change. The walls are thin and I quite literally lost my sanity. 2. The trash was constantly overflowing. The maintenance workers went through and found a piece of my mail with my name, which may have flown outside due to wind, and they wanted to charge me 50 dollars for this. Ridiculous and rude. 3. In the six months I lived there, I had to replace the furnace (which took weeks in the middle of winter), the toilets constantly needing repair due to not flushing, screens falling off on the sliding door, and my dishwasher stopped working. 4. I was charged for the most absurd things at move out that including my dishwasher even with proof of a maintenance request that was never fulfilled. I was charged for new floors, carpet, that may have had very limited wear due to living. Save your peace and choose somewhere that you don't have to worry please.

I am very happy here. I've been here since 2013 and this is the best team ever! Emily is always…read moredelightful, receptive and extremely competent. Both maintenance techs (Juan and EJ) are very responsive, hard working and caring. As I enter into my retirement years I feel safe and secure here. It really feels like home.

I'm a disabled veteran and I get rental assistance from Hud-vash, I recently moved in and I was…read morehaving problems with getting my payments posted from Hud-vash to the property, my balance kept growing and late charges were being posted to my account. I went to the office and spoke with assistant manager Rosie and explained what was going on and without hesitation she reassured me not to worry and she will investigate what was going on. 2 days later Rosie called into the office and explained what was happing and with the biggest smile told me that my account was current and all late fees were dismissed. I couldn't ask for better customer service. I'm very happy with my choice of residence.

Absolutely unacceptable management and property conditions!…read more Living here has been an ongoing example of what happens when a property is allowed to decline due to poor management, lack of accountability, and a complete disregard for residents. The level of neglect is beyond frustrating. Delivery boxes containing perishable items have been left sitting in the package room long enough for items to rot, yet management made it a priority to destroy a swallow nest with fledglings. The irony is impossible to ignore. The property was neglected enough to allow the nest to be built in the first place, but instead of addressing the many actual issues on the property, management chose to remove it in a careless and unnecessary way. The emergency and security lines do not work, period. This is completely unacceptable for a residential community and raises serious concerns about resident safety. Some gym equipment does not work and remains that way, showing the lack of attention given to basic resident amenities. The pet wash room is another example of a promised amenity that has been completely neglected. The condition of this space is deplorable, with hairy cobwebs, clogged drain, and an overflowing trash can. A facility intended for residents to care for their pets should be clean and properly maintained, yet this room has been allowed to become so disgusting that I have to take my dog elsewhere and pay to use a different facility because the provided amenity is unusable. The pool is another major disappointment. By the end of the weekend, it is often flooded with trash and looks more like an abandoned recreation area than a maintained community amenity. The ongoing lack of cleanliness and upkeep reflects a serious failure in property management. The constant staff turnover is another major warning sign and an indication that there are deeper issues within the management structure. A revolving door of employees points to a lack of stability and poor leadership, which ultimately affects the quality of service residents receive. When residents bring up legitimate concerns, the response often feels less like an attempt to solve problems and more like retaliation and defensiveness from management. Instead of acknowledging issues and working toward solutions, management appears more focused on pushing back against complaints and making residents feel punished for speaking up. After I sent a couple of emails requesting improvements to the property's amenities, the manager removed a swallow nest shortly after arriving at the property. I heard her enter the hallway, and the nest was removed afterward. She knew I had been watching the nest and was concerned because swallows and their active nests are protected under federal law. The timing of the nest's removal, so soon after I raised concerns about the property, made it feel retaliatory and left me feeling that speaking up as a resident was being met with punishment rather than a willingness to address legitimate issues. Good management listens to residents, takes responsibility, and fixes problems. That is not the experience here. The problem is not that occasional maintenance issues happen. The problem is the repeated pattern of neglect, poor communication, retaliation, staff turnover, and a lack of respect for the people who live here. Residents pay to live in a properly maintained community, not one where basic services, safety concerns, and shared spaces are continuously ignored. Fortunately, my lease has an expiration date. Unfortunately, the property's management issues do not appear to have one.

21 Fitz is one of the best and safest apartment communities I've lived in. As a dog owner, I…read moreespecially appreciated how pet-friendly the community is. I rented one of the units with a private exterior entrance, which made potty breaks with my dog incredibly convenient. The proximity to the Anschutz campus is unbeatable, and the staff has always been responsive, professional, and courteous -- including the maintenance team. Another major highlight is being just a short walk from the Sand Creek Trail, making it easy to go for a run, walk the dog, or enjoy a beautiful sunset outdoors. If I ever needed to rent again, 21 Fitz would absolutely be my first choice. I highly recommend this community.

Boy oh boy .... If you're looking to move and wanting to find a safe well maintained home for your…read morefamily well you're just in luck because this is NOT The Place for you !!! They never take care of their apartments either the power is going out or there is trash through the halls . Lately it's been the elevator always down and the spaces they provide are always not well kept . In your apartment, they make sure to lock the room where the water heater sits because BLACK MOLD Loves to grow there . Since black mold is so horrible for your health you can see where my frustration is . The way management runs the complex and hides mold from their tenants makes this place a absolute nightmare to live in. Please think twice before moving here!

Eric is so great! Called me early and got my heater working again. He is always very prompt,…read moreconsiderate, and will tell me what the problem is without being condescending, unlike others I have encountered working there. So thank you Eric being so cool!

My vehicle has been broken into twice in a two month span. This is occuring in the paid permit…read moreparking lot on apartment property directly in front of my building. There are no security cameras, nor have I ever seen a security patrol car.

I've been a renter with Sargent Real Estate in the Denver Metro area for 10 years, and lived in…read morethree different properties. From the beginning, owners Kathy and John Bunten have been extremely professional and aboveboard on all levels. Denver is dominated by behemoth management companies these days with fancy websites, promotions and amenities that you pay for but never use. Sargent offers a completely different experience with a more old school, personalized touch. Sure, I've never lived in a brand new, fancy building in LoDo. On the other hand, I've lived in some great, eclectic, classic buildings located in fun neighborhoods. I've met interesting, down to earth people along the way. Most importantly, I've saved a ton of money on rent. I've always felt like Sargent really cares about their properties and renters. They see and hear about problems at their properties because they are actually on-site often and are easily accessible. Anytime I report a problem, they have always addressed it swiftly. Additionally, their grounds crew works tediously to keep common areas and landscaping looking clean. Renters need to understand one very important thing: property managers do not actually own the buildings that they manage. Renters are always quick to blame management companies for everything, but they don't realize that the management company is fighting on their behalf with the owner to fix problems. Sargent has always excelled at this. In conclusion, if you want to rent from a small, personalized company that actually takes the time to get to know you, consider Sargent Real Estate

Managed by Sargent Real Estate, small and large one bedrooms and studios, limited number of…read moreunderground off-street parking spaces. On site washers and dryers. This is a well-maintained building, very reasonably priced. Recently, the manager had someone remove graffiti from the building and trash bin. Nice not to see that crap. In walking distance to low end Whole Foods and King Soopers, as well as to several great places to eat and coffee shops, and a really good Ace Hardware. And an easy walk to Natural Grocers. Pretty quiet building with the manager keeping the occasional unpleasant tenant in line. Good maintenance people and common space cleaning crew. Lucky to have found this place on Capital Hill, which is a fun area, but can be problematic. Sargnet has online bill pay with credit or debt cards or check. Check charge is reasonable, but credit/debt cards have a chunk of a fee.

DONT MOVE HERE NOT WORTH THE CHEAP PRICE!!!! DANA WILL TRY TO DESTROY YOUR CREDIT AND MISUSE YOUR…read moreSSN!!!!!!! First let me start off by saying I was living with a roommate who left, Dana at the front office (whos extremely rude, biased, unprofessional and enjoys power trips) And the owner of the building Bob (who is the unnecessarily MEANEST old man I have EVER met in my life ... you would think that if God grants you the luck of buying an apartment complex in the 70s you wouldnt be so verbally abusive to your tenants) didnt want to bother doing the paperwork to get me on the lease and told me to just keep paying the rent..... for the record I did fill out an app out of courtesy and THATS how Dana got ahold of my SSN And then they rented the apartment from underneath me a YEAR later WITH OUT NOTICE!!!.... just clipped a notice of non-renewal to my door. and told me to still pay this months rent and then get out, I told them I will not be paying June since I was not given notice that I was being put out and I need the money to move. They have proceeded to ADD AN EVICTION TO MY CREDIT EVEN THOUGH MY NAME IS NOT ON THE LEASE AND IT HAS NOT EVEN BEEN 15 DAYS YET .......because we all know we can find an apartment in a month in denver. THE AMENITIES ARE AN ILLUSION, THE GYM IS ON TOP OF THE LEASING OFFICE WHICH IS SMALL, VINTAGE DANGEROUS EQUIPMENT AND ONLY OPEN 9-5 M-Sat... The pool requires a key that you will always lose, and the pool is only open for about two months and is insanely packed all the time. They will tell you that you cant have pets but if Dana or Bob have a friend theyll let them keep pets, the grounds are unkept it Takes FOREVER for a service call, THERE IS NO PARKING .... there are wild loose children running around unsupervised ALL THE TIME. The road where you park are extremely uneven and cracked broken and full of potholes. The paid parking is a joke dont bother its a waste of money and someone always parks there anyway. They Shut the water off with out notice ALL the time and charge and EXORBITANT amount for utilities that come from loud shaky leaky pipes. The water heater holds maybe a gallon of hot water and goes from Extremely hot to extremely cold without notice, I cant shower my kids I have to bathe them its that bad. The inside of the apartment is just as raggedy, the stairs creak so bad you will wake everyone up in the house the plumbing is terrible, the electrical is so bad that you're constantly blowing bulbs. The carpet is terrible the walls are GREY not white, the railing lifts up... its just an awful place to live, Im Glad im being put out I hated it here anyway. I just like the area and the schools that are close by. So Now on top of finding a new place I will be retaining an Attorney to handle the illegal eviction notice that was placed on my credit further hindering my search. Just another example of Unregulated Abusive Rental Practices in Denver. DO NOT MOVE HERE!!!!!!! It will literally ruin your life, I feel Sorry for the poor soul that got this apartment.

I've lived here about 6 months now and feel like I have a pretty good feel for the apartment…read morecomplex. Overall, I think it's a pretty relaxed and affordable place to live. I looked around the area quite a bit when apartment shopping, and ended up renting a 1 bed/1.5 bath townhouse at Willows at Tamarac. Willows at Tamarac isn't a luxury apartment complex by any means, but it has all the essentials. My apartment had all the necessities, except for a washer/dryer, they have an onsite laundromat. The appliances in my apartment were a bit outdated as well as other things like the countertops and cabinets. I'd say they were about 20 years old. Everything was still functional. As for the complex itself, it's pretty relaxed and feels fairly safe. There's often kids playing outside after school without any worries. It's a pretty quiet place to live and I haven't encountered any rowdy neighbors. There's a lot of families here. The management has been very helpful and friendly from Day 1. The apartment manager made sure things were fixed in my apartment when somethings stopped working. My AC stopped working and I reported it before I went to work, it was fixed by the time I came back home. It is a very affordable place to live given the convenient part of town it's located in. I work in the Denver Tech Center (2 miles away) and that causes all other apartments to be at least $300 more than here. There is also several stores like Target, Walmart, Whole Foods, and King Soupers within 2 miles from here. As well as a 24 Hour Fitness and many restaurants. Parking can be limited late at night though. To avoid this, I paid an extra $25/month for covered parking.