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Urban Planet

5.0 (2 reviews)
Closed 11:00 am - 9:00 pm

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10 months ago

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2 years ago

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Tommy Hilfiger

Tommy Hilfiger

3.0(2 reviews)
1.7 mi
$

Super cheap store, it is like a hidden gem. I almost go there every month to get something for…read moremyself and for someone else as a gift. Of course there is no exchange or refund because this is "Final Sale" store. Must visit !

Let me begin with the fact that the DM of this location should step in and re-asses his store…read moremanager. She is nothing short of an immature, unprofessional, narrow minded, short sighted child. I was in the store with my two year old daughter that needed to use the bathroom. My wife appoached the staff and asked one of the associates if she could use the bathroom. Apparently, this needed to be approved, as if this were a bill that needed to be reviewed by Congress. Needless to say, several minutes later, my wife was told 'NO'. By the time we made it outside, in an effort to locate a different store that had staff with a conscience, it was too late - my daughter had an accident. As a manager in the retail industry, your job is to make decisions that are always in the best interest of your customers. It is my understanding that the restroom is located towards the back of the stock room. That said, I firmly believe that my 2 year old Nd wife would not have destroyed or stole anything, as it was implied. In addition, I went back in to speak to the store manager and as she was approaching me, she was too busy laughing - except when her face wasn't in her phone. She was the furthest thing from professional and refused to give me her name. Which brings me to my next point! was she really the store manager??? The simple fact that they laughed when I told them that my daughter had an accident is enough for me to safely say I will never buy anything from Tommy Hilfiger again!

Urban Planet - womenscloth - Updated June 2026

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