My basement suite toilet clogged and they gave me quick answer for my situation and good service. I…read morehad called three plumbers in Vancouver but only here responded within one hour even it was after their business hours. Others replied next day. The plumber advised me some concern for the future and what I should talk with my landlord. That's helpful. I received the invoice next day and had paid by online. I had very positive impression for this company's service. Highly recommended.

Terrible service, lazy worker, didn't even provide the correct service and on top of that, but…read morewasn't even eventually fulfilled, charged full if not extra price. Left the project worst than before and attempted to book another appointment for another useless upsell. Terrible. This is also my review from Google reviews so do not mistake this for A troll complaint, it is to prevent other people from getting ripped off

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.

5/5, definitely recommend!…read more My garburator was leaking and I needed it fixed. I sent out messages to multiple different plumbing companies through Yelp. The other businesses either told me to give them a call at another number, didn't respond, or gave a quote but without much details. Derek messaged me back with a detailed breakdown of the cost to fix it depending on what the issue is and approximately how long it would take, and also when his next availability was. Thus I was able to book a time to get my leak fixed and a good idea of how much and how long it would take with no hassle. He arrived day of, got right down to work and was very nice and professional the whole time. My newly installed garburator has been functioning perfectly and I've had no further issues for the past couple months! Easy, fast, straightforward, friendly, and with a knowledgable professional. Don't know what more you need, but I am definitely hitting Derek up if I ever need more help with plumbing issues!

They came and put a camera down the drain pipe for about 30 feet to the edge of my property this…read morepartially unplug the drain and released the toilet back flow. Showed me the numerous roots that penetrarte the clay pipe. I then ask their suggestion to avoid this happening again. Their ansmer dig the old clay pipe put Schedule 40PVC Pipe...$15,000.00.....I phone another plumber....did the camera....went an extra 10 feet to the connector with city of Vancouver. Conclusion....if I do what was suggested by Viktor at Marvel it would not solve the problem because the last 10 feet on the city side were just as bad....suggestion? Phone city of Vancouver 311 number...because I already had a back flow the came in 12 hours....they had a type of router they clean from the access beside the house all the way to the connector about 45 feet....showed me the results with their camera....clean...said the clay pipe is old 100 years old but i should not have issue for 10 to 15 years...job done in 80 minutes...cost? $ 0.00.....so you make your own deduction about Viktor and Marvel plumbing....either incompetent or......opportunistic/or......

My bathtub drain was sluggish for too long and I finally took action. My call was answered…read morepromptly and professionally, and appointment made for later the same day. My older tub is great but has a picky drain system. James arrived precisely on time, and figured out how to modify the original plug so water in and out were perfect processes -- like new. James was efficient and clearly skilled and experienced. I'd ask for him again. Home maintenance is expensive and I found Marvel's pricing competitive with other businesses.

I recently had a drainage issue that was causing a persistent gurgling sound, and Andrew from…read morePristine Plumbing did an excellent job resolving it. He arrived right on time and was professional and courteous throughout the entire visit. Since I was working from home, Andrew was very considerate and let me know that I didn't need to be around while he worked if I needed to focus on my job. After a couple of hours, he had identified and fixed the problem. Not only is the gurgling sound completely gone, but the sink is now draining better than it ever has before. I was impressed by Andrew's professionalism, friendliness, and attention to detail. He made sure everything was cleaned up before he left and was very careful not to damage anything in our home. I would not hesitate to hire Pristine Plumbing again for any future plumbing issues. Their team is professional, reliable, respectful, and takes great pride in their work. Highly recommended!

I had to replace my bathroom taps plus the shut off valves. Jeremy showed up on time and did an…read moreexcellent job. As I live in a condo, also had to have the stack shut off to facilitate the sink shutoff valves replacement. He slowly turned the water on and also make sure to have the taps open to allow for the air to process through. I was very happy with the work and definitely recommend them and would use them in the future.

Our kitchen sink was draining very slowly. Getting it fixed unfortunately cost me 2 days off of…read morework. One day for the anticipated first appointment of which nobody showed and no calls or updates to the customer were made and a second day to make up for the lack of plumber on the first day. There were many calls made by us to Milani to find out if they were going to send anybody for time for the time window of 8-12 or if we would be pushed back yet another day. I think if we were not persistent with our side of communication it could have been a third day before we got help. Once we finally had a plumber, Raffy was very pleasant and respectful. He answered all of our questions and gave good advice to avoid future problems as well. Raffy was a pleasure to work with and it's unfortunate the events and lack of communication that led up to him showing up were not so impressive. I guess this is a good company for emergencies but we got shafted from the list for not being a major problem as it seemed.

Electrical work done in upper suite of house & lower suite had power fail in bathroom. Upper suite…read moretenants called over next few days & left messages with no return calls. Terrible to keep tenants in the lurch like that after an expensive bill was paid. Will not use their services in the future & will not recommend them to anyone. Big name company with no accountability.

Great job. They were able to accommodate us in a crunch. Good communication and priceread more

My usual go-to was unavailable, I decided to go with Plumbhartt after contacting them on Yelp. They…read morestood out amongst the others with exceptional customer service. Although they don't have ratings on Yelp , they are highly rated on google reviews. I'm glad I took the chance. They came the following day for the installation. Pricing is fair and transparent - definitely value for money. There were no surprises on the invoice. I would use them again and highly recommend their services.

Very happy with the service I received from Drips & Drains. There was a leak behind the drywall in…read morethe laundry room. The water was dripping outside the house. I was so worried. I called them on Friday and got the Monday morning appointment. The plumber arrived on time. It was a very tight space next to the boiler, but he was able to find and fix the leak. The total price actually was cheaper than another company charged three years ago for fixing a different section of the same pipe.

My toilet fill valve was hissing upon flushing. After reaching out for a quote on a Saturday night…read morethru Yelp, I received a reply! I then investigated and found a valve leaking slightly in my utility room. I further explained situation thru email, and they gave me a call first thing in the morning (a Sunday!). We talked thru the situation and they ran thru the scenarios in a logical fashion, starting with the pressure relief valve (the leaker). We arranged a Tuesday first thing AM visit, and they started at the source, prepared w the replacement part and two very friendly and helpful guys. This turned out to be the issue. They quickly cleaned up and were cheerfully on their way after only 20 mins. Quick, clean, knowledgeable and honest. No complaints!