Jake was great! I've gone through 3 electricians before him and not been satisfied. Jake was on time, very pleasant to talk to, and very efficient at solving my list of random electrical issues. I had a few 'mysterious' issues, and he had no issue diagnosing the problem. He was very knowledgeable, and he was great at educating me on what the issues were and teaching me how to fix them myself next time. He was great with my never ending list of questions (I'm a wannabe amateur handy women). My search for a communicative, pleasant, affordable, and efficient electrician is over! read more

Giving four stars because Jake hasn't ended up doing any electrical work for us yet, but he is definitely on our list of people to call. We had work done by a contractor on our new place before we moved in, and some of the electrical work was sub-par and needed to be redone. Since badly done electrical work is a safety issue, we wanted to have the redone work checked by another electrician to verify that it was redone correctly and safely. Jake picked up the phone when I called and was able to come out later that week, despite being in the middle of a huge job (which luckily was nearby, which I think helped). He quoted us a price of $100 to check all the work, which considering the amount of work done throughout the house was very reasonable. Jake came out and looked at everything, verified that while some of the work was amateurish it wasn't unsafe, and then waived his fee and didn't even charge us! Definitely call Urban Power for your electrical needs...they are busy for a reason. read more

Jake from Urban contacted me today. He said they are only a 3 man shop and get some 300 calls a week, hence why it took a few weeks for him to get back to me. So, I can't speak for the work that they do since I ended up booking another company. I can say that it is very likely they will not get back to you in a short period of time (took weeks for me) so I would call other companies while you wait, especially if it's a time sensitive project. read more

Urban Power gets the job done quickly and inexpensively. They were able to work through some issues we had with our wiring. And guy definitely went the extra mile and make sure we were satisfied after the job was completed. I would highly recommend them for any electrical work whatsoever. read more

I manage a portfolio of over 100 single-unit condos and multi-unit investment properties across the city for a rapidly growing property management company. Good, honest, reliable contractors are EXTREMELY hard to come by...and searching for them have become the bain of my existence. Jake was AMAZING! I called him to explain what I needed done and less than 24 hours later the job was completed...I have NEVER experienced such quick turn around time and responsiveness from an electrician! I will definitely be using him again in the future!...try him! read more

I had an electrical problem with one of my light switches, as it started to smoke when I turned it on. I was freaked out about an electrical fire and called Urban Power at 7:15am expecting to get an answering machine, but Jake picked up. He was out there by 11 am and by 11:30am everything was fixed. Better yet, he was just to good guy. Would definitely recommend Jake and Urban Power. read more

I can't recommend Urban Power enough. I am probably the worst and most rude customer Jake has had to deal with. Due to some personal circumstances I had to push back the time and then I didn't call and it was a communication mess. That being said Jake did the impossible. He was able to push a gas line further into my ceiling and secure a pendant light in my kitchen. What started as a lone, sad light bulb from a hole in the ceiling is now a gorgeous kitchen light. read more

We use Urban Power for our electrical repairs all the time. They`re so accessible and responsive. They won`t price gauge you either. Give them a try! read more

I had a very positive experience with Urban Power's Jake Cortright. I hired him based on a recommendation from someone. It was an extensive project which involved installing new power outlets in every room, installing new wall sconces, reading lamps, track lighting, wall mounting tv s and changing many light fixtures. It took more than 2 weeks and Jake alone did all the work, Jake is a licensed electrician, very competent and stands by all his work. He knows what he's doing - he answered all my questions and tried to guide me when I was unsure about something. More importantly he's a nice guy- very amicable, polite, professional and easy to talk to. When I didn't like how someone was going, I'd express my concerns and he'd take care of them. I wouldn't hesitate in recommending Jake very highly to whoever needs some electrical work done. As a side my advice for anyone considering hiring an electrician for a big project is that you should detail all the work that you want done and discuss pricing, timing, scheduling etc so that both parties are on the same page. Also plan the placement for each fixture. (One big mistake I made was not knowing the correct heights at which I should get my night lamps installed for bedside reading. As a result I now have bedside reading lamps which are impossible to reach from the bed.) read more

Called them on Tuesday, and they came out on Thursday. We bought a house and didn't have power in one room. Luckily, the issue was not as complex as we thought. They came 2 hours earlier than our appt, they let us know they were coming early. It took much less time than their 2hr minimum, and they asked if anything else needed to be done/looked at. Will use them when we put ceiling fans in. read more

Jake is a stand up guy. I called him because I (thought) I needed a circuit breaker replaced and he was at my place in 10 minutes-- on Friday at almost 6pm! After flipping the breaker a certain way (I swear I'd done that), the lights were back on. He was only in my apartment about 3 minutes, but still didn't charge me (which I know plenty of other people would have). So, thanks Jake. You rock. I'll definitely call you for any future electric needs. read more

Fast, affordable, knowledgeable, and professional. I had a job with a tight timeline but Jake was able to get everything I needed done with a few extra little jobs ahead of schedule. I'll definitely be using them for all my future electrical work! read more

Answered calls promptly. Showed up on time. Did what was agreed on at the price agreed on...Overall a great experience. Thanks Jake!

I had exterior security lighting installed. 1. Local, small business. 2. Got a same-day estimate. 3. Great price. 4. Would have done the project the next day if my schedule allowed it. 5. Made the idea I had in my head manifest. 6. One day install. 7. They shopped for the parts and got the best price. 8. Jake. 9. Kick-ass, free t-shirt. Well, there's 9 reasons Urban Power is awesome. I can come up with more if pressed. Bottom line, I'll be calling them again for my next job. read more

Jake is the best- my go to electrician in Chicago- this is the second apartment he helped me with. All was done on time, changed my electrical panel, clean work- I ordered two new fans that did not arrive in time for the appointment we had set, so he came back to hang those up at a later date- very flexible. Highly recommended. read more

Jake and Johnny were great! They came by on two separate occasions (my request) and helped install outlets on the roof as well as some tricky to run speaker wiring in an area that other electricians weren't able to do! I would definitely call them again if I need more work done. read more

I can not recommend Urban power highly enough. I have recently had multiple contractors from different trades working on my home. I have to say that Jake and Jonny really stood apart from the rest and went above and beyond what we expected . Not only did they do great work, but the were punctual, worked efficiently, and the costs were within the reasonable quote. 5 stars all the way! read more

Jake, at urban power, was great. He was always there to answer my questions and guide me through the project. Clean, efficient, and professional. Thanks again Urban Power. read more

Though I would generally consider myself a DIY person, working with electricity is one thing that should be left to professionals! Urban Power is just that - professional. Jake took the time to install new fixtures throughout two rental units. He also pointed out a few safety issues which he fixed (which is always helpful from a Landlord perspective!), and made a few great DIY recommendations that I could take care of myself. Reasonably priced, good work ethic, and overall a great company. read more

Jake is awesome. He squeezed me in for an emergency electrical repair and did a fantastic job finding the source of the issue. He was available to communicate and respond to any questions/concerns I had throughout the day as well and he showed up when he said he would, charged a reasonable fee and happily explained the problems at hand. I also learned Jake does general contracting work, so not only is he my go to electrical repair man, but I will surely be calling him for interior renovations/repairs when in need. HIGHLY RECOMMENDED!! read more

Jake was great, very professional, excellent work, timely, honest and innovative when trying to deliver on what we asked and keeping cost down. Highly recommend. read more

My fiancé and I had Jake come in to repair a blown breaker. He was fantastic! He know the root cause within seconds of me telling him how the breaker blew and had it fixed in no time. He was very knowledgable to my questions, polite to me and my dog, and had everything working like new. I would recommend him to anyone. read more

Yay for Urban Power!! Had some fans and electrical work done in my loft. Jake and Johnny did a phenomenal job. They were on time, thoroughly explained the process, and gave periodic updates throughout the project. Very much appreciated and speaks to their level of customer service. Great experience. Should you have any electrical needs, give them a call! read more

Yah, definitely a small company Lol If you need something done right away look elsewhere.

I highly recommend Jake and Tommy at Urban Power. When our neighbor above us flooded his bathroom, it caused our bathroom outlets to short out. They fixed this in no time. They are responsive, smart and good at their work. I give them extra points for not mansplaining to me, something I can't say for other vendors I've hired. So yay, Urban Power! read more

They were quick. They were priced well and they did the job correctly and safely. What else matters? Great job guys.

Jake is a real electrician who went through the IBEW 134 program. This means he knows his stuff whether you have new construction or a vintage building with 80 years worth of questionable wiring. Returns calls promptly, shows up on time, efficient, and cleans up. In other words, this is the guy you'll work with for years and happily recommend to others. read more

Had Jake come in and wire a basement and troubleshoot some issues we were having needless to say they were fast, clean and solved my problems. The estimate was 48 hours after initial contact and within our budget. The work was done in a most professional manner and they were done early. I cannot recommend them enough to anyone that needs work done fast and right. Joshua read more

FYI READ: Bummed, so sorry I can't give a higher review. Called to see if I could make an appointment for a service call-we need an outlet replaced, two wall switches replaced and a quote for hanging a ceiling fixture. The owner answered within a few rings so getting a real person is great (remember Jake you should ALWAYS answer with your company name if you're using your cell for business!) and after I described the work info he did say he was swamped and can't get to any jobs till the spring. I also told him I found him on Yelp and the other reviews mentioned the same problem and I was hoping I would be lucky enough to get in! No luck. Dang it, they were literally right down the street from me too. Hmm, I know Jake, maybe you can get a separate number for your current customers and get another one for new ones where you can just leave a message that says you're not taking on new business?? Would save the Yelp peeps even just a little bit of time, one less number to call from the list of HUNDREDS of electricians in the ChiTown area. Sounds like from the other reviews your work is good when people can get ya! Good luck! read more

Urban Power deserves more than 5 stars. How lucky to have found them on Yelp! Very delighted with the prompt service call and end result. All of our light switches are functional once again. They even fixed my gate on the way out. What a class act! Save yourself the grief of googling around and just call Urban Power right away. We will be using again and again. Thanks Jake! read more

I found Urban Power on yelp and called them to install three light fixtures and check a third that hadn't been working for a while. They made a same day appointment and came earlier than quoted (which I confirmed in advance would be fine). Jake and an apprentice came in, got the lay of the land and hopped straight to work. When the apprentice encountered some strange wiring leftover from the last fixture, he consulted Jake for advice. Jake and co were quick, friendly, and thorough and I am happy that I made the call to them. Would highly recommend. read more

Just joined yelp so I can share my own feedback. Used Urban Power in the past and was very pleased with my experience. I wanted to use them again to help with a new condo I've purchased. Wrote them a note 2 weeks ago...no longer waiting for a response. I've moved on and am using someone else who is already coming out tomorrow. read more

Save yourself the trouble and look elsewhere. I Contacted Urban Power to have electrical work done and made an appointment for mid-week, which I had to take the day off of work for. Jake cancelled 2 hours before the appointment without giving any reason why. When I asked when he would be able to reschedule it for he told me he would get back to me when he reached his office but never did. Re-reading the reviews on here it seems it probably is another case of friends and family plugging a business for him. read more

No return call. I think in today's day and age, either answer your phone or give customers the courtesy of a call back either way.

Needed some light fixtures installed in our town-home. Jake came by and did the work quickly and cost effectively. A craftsman who takes pride in his work and the end result shows. Wish his workmanship would rub off on our piss poor General Contractor and Developer. Will use Jake and Urban Power again for installing dimmer switches and outlets. read more

We used urban power for a kitchen and bathroom remodel. Jake and his team were very professional and and completed the job on time (which we know can be hard for contractors). They installed a bunch of new can lights and also ended up giving our home an electrical service upgrade. I was very impressed by the professionalism and cleanliness!! I will definitely be using Urban Power for all of my future home improvements. Thumbs up to Jake! read more

If you are looking for an electrician who comes on time, confirms the appointment via e-mail, works quickly, and even has a sense of humor, then I would highly recommend Jake/Urban Power. I contacted Jake and he asked me to send him an e-mail. I gave him all of my contact information and described briefly what I needed. He confirmed an appointment date via e-mail (which worked wonderfully because I was off that day). He then came early. He and his assistant finished everything in about one hour, including a trip to Home Depot to purchase a new fixture for me. I would highly recommend Jake and Urban Power to anybody. Also, I should mention that the price was excellent. read more

Jake was a pleasure to work with. Very nice guy, and did a great job with our home that we recently moved into. He charged the price he quoted, even though it took him longer than he initially thought. He hung a chandelier (where no junction box existed), moved a cable/power outlet, and mounted our TV. I look forward to having Jake back to help us with some of our other electrician needs. Thanks Jake! read more

Unfortunately, their customer service is absolutely nil. I called and Jake answered the phone. When I was trying to explain the reason for my call, he basically said "sir, sir, we are on a huge project right now so I have not time to talk to you" and hung up on me. Please, make sure that you do not support this kind of business with awful customer service! read more

Here's why I think Jake and his crew are fabulous: 1. He returned my initial call right away 2. He immediately made an appointment to come do an estimate 3. The appointment was *for the same day* as my initial call 4. He showed up for the estimate *on time* 5. He could do the work the *next day* 6. The crew showed up right on time to do the work 7. All of the crew (Jake, Johnny, Tommy) were pleasant, polite, friendly and professional 8. We had new electrical outlets installed which required sawing holes in our freshly painted walls and they were knowledgeable and prepared enough to also do the plastering, wall repair and even the priming and painting 9. The resulting work is impeccable, when my husband came home from work he couldn't believe there had been holes in the walls 10. They were extremely respectful of our house and didn't leave a mark anywhere 11. Jake followed up with a phone call to check that I was satisfied with the work All of the things that you want in a service company!!!! We will definitely use Jake and Urban Power again and again!!! Thank you! read more