I was patronised by 2 particular member of their staff, management has been slightly accommodating, however, they failed to address the situation adequatly. Whay is the point when coffee is not served without an oppinnion? Sarcastic first eh? Best of luck bla bla bla for restricting me access to your ammenities when i deserved them fully. read more

took a while to get our drinks ordered and a long wait for them to come. customer service poor too, another table asked for a menu to look for food and was told they cannot have a menu as cannot order yet. yet another member of staff happily gave them a menu. wont be coming back. expect it when it's busy but not when quiet read more

Visiting Urban Reef is like watching a Lord of the Rings movie. Sure it's aesthetically pleasing, well staged and exciting on the surface ultimately it is an overly, under engaging, dragged out affair. I once spent forty minutes waiting for the bill for a coffee, I've also waited 10 minutes to be seated when I could see open tables. I feel, like Peter Jackson and last Hobbit film, with its coastal position and lack of competition they really don't need to try. Tourists will eat and drink here regardless and to be honest, on a summers day it is hard to beat. That's not to say it's all bad. The restaurant's food is great, if a little pricey and the Thursday night quiz needs to be seen to be believed. read more

We came to Urban Reef post-surfing for some much needed grub and they really did not disappoint! Firstly, they sat all 9 of us outside - admittedly it was a bit cold but the waitress soon rectified this by giving us fleecy blankets to wrap around ourselves! I ordered the Nachos with Chicken to share with one of my fellow diners, the Lamb Kofta small plates for myself and the Grilled Halloumi side as well for myself. The portions were massive and the food was delicious - loved it all! The service was really good and the waitress was able to itemize the bill on the iPad to ensure that we could pay for what we ate. My only issue was the toilets - there is one unisex toilet on every floor and they were more often than not occupied which was annoying. read more

Great location with unobscured views of the beach. Food is average, and the service a bit worse. Still, it's about hanging out on a nice summer's day, and in that regard Urban Reef shines. read more

Urban Reef Restaurant - Enjoying an Estrella out on the ground floor patio - British Near Me - Bournemouth, BMH

I have dined here many times, and recently it has got even better. A recent dinner yielded asparagus bundled in proscuitto with sheese and a runny egg on top. This was followed by rabbit stuffed with hog, which was cooked to perfection. Rabbit isn't on menus enough in my view. Others were equally happy with their choices. Lovely fruity Viognier wine, too. I didn't pay this time so I can't say how much, but I know from experience it isn't cheap. But at this standard it can't be,really. Sunny views over the bay, good food, fine wine - what more could you ask?Get down there, before they change the chef! read more

Urban Reef Restaurant - Rabbit stuffed with hog - British Near Me - Bournemouth, BMH

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Excellent Experience!!! We came here, as a party of 6, for a 40th birthday celebration and it didn't disappoint. The staff were very friendly and accommodating, and the outdoor atmosphere was buzzing. We had a combination of meat , vegetable and fish starters which was so nice and filling. The mains was equally nice and my tandoori salmon and rice was a nice twist. If we were in Bournemouth for longer I would have definitely have gone back there!!! read more

Urban Reef Restaurant - Tandoori salmon and pilau rice with curry - British Near Me - Bournemouth, BMH

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I had high hopes for the Urban Reef considering its location and recent reviews but wished we would of gone elsewhere. The food was overpriced for the quality/quantity received and the customer service was below par. Staff were completely blind to the fact we had been waiting for over 40mins for our main courses and seemed more interested in delivering bottles of wine to the larger tables than tending to the smaller ones. After two attempts at talking to what seemed like senior waiting staff the food eventually arrived which ended up being a mediocre burger/chips and dressed crab with soggy grey vegetables. The only time we were attended to without the need to hail the waiting staff was when the tea light went out. No real apology for the delay was given nor did we receive any discount off the bill for the inconvenience. read more

Lovely restaurant, go here frequently. they do an excellent roast on a Sunday and great live music in the week. If you want a chilled out evening and a great meal this is perfect read more

This is somewhere that I frequent often through the year and as the sister restaurant to the fabulous Urban Beach, owned by local Mark Cribbs, this has been one of the best additions to Bournemouth in the last five years. The vibe is surfer cool and relaxing during the day, with live music downstairs on some evenings. Food is locally sourced where they can, with regular specials on the menu that are always yummy. Wine list isn't extensive, but covers most palates - although the cocktails or are well worth a try too. The majority of their serving staff are the happiest chappies/chappesses I've ever come across, and seem to be specifically chosen for their friendly manner and positive attitude. However.. the best thing about this place is the view - straight out onto the beach either from the 'bistro' type setup and decking downstairs, or from the newly built restaurant decking upstairs. To top it all off, they really do seem to want feedback and always respond when you give it - usually with an email from the Owner himself who seems to be incredibly involved in making both of his restaurants as great as possible - for us locals as well as the tourists. read more

I was very dissapointed with this establishment. The restaurant has a great location with outdoor seating that gives your great views of the beach. We were both very excited to try the cocktails and specials the restaurant had to offer. I ordered the "allagator margarita" and STAY AWAY from this drink! All their cocktails had a description of what is included in the drink and apparently my margarita came with chilli! my drink was EXTREMLY spicy so i asked the waitress if that was normal for my drink and her answer was that yea they should put the chili on the menu, and they didnt even offer to replace our drinks considering its their fault and simply said "hope its drinkable" so that was 7 pounds down the drain. The food was tasty but a bit overpriced i thought. Also, i asked for another cocktail because the one i had was undrinkable they completely forgot about it. I would stay away from this place to be honest or maybe stay away from the cocktails! read more

Urban Reef Restaurant - Fish with risotto (part if the special) - British Near Me - Bournemouth, BMH

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Great views across the beach! The location is really the defining feature of this place, however the menu, staff, service and drinks were all great when last here! read more