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    Services - Urban Roots

    Snow removal

    Disease management - shrubs

    Gardening

    Insect management - shrubs

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    Santana's Landscaping - Patio

    Santana's Landscaping

    (17 reviews)

    I hired Santana's Landscaping to install an underground sump pump discharge line, with the explicit…read moreagreement that the design would prevent any pooling water in my front yard. Unfortunately, the installation completely failed to meet that standard, and the customer service follow-up was non-existent. The discharge point they installed sits in a depression, meaning the water constantly overflows and sheets directly across the public sidewalk instead of draining properly. This created a slip hazard and left a permanent puddle in the yard. Because the water was left to sit stagnant, my grass is now dying and turning orange from iron bacteria. When I reached out to Daniel with photos of the flooding, he told me to 'wait 10 days' for the ground to drain. I waited the full timeframe, but the problem persisted. I reached out multiple times afterward to get a plan together to fix the grading or extend the line. Daniel completely stopped responding and abandoned the project. I am now having to hire a second landscaping company to fix the problem.

    This is the third landscaping project Daniel and team have done for us, and once again, we're so…read moreimpressed! The team was super easy to work with -- friendly, professional, and really cared about making sure everything looked great. The new sod looks amazing and totally transformed the yard. It's always a smooth process with them, and we know we can count on them to do a fantastic job. Highly recommend!

    Urban Roots - snowremoval - Updated May 2026

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