Cute boutique place! They have many spots open and are accommodating to my schedule. Inexpensive for an underarm wax and the quality of sugaring is great! I highly recommend them! read more

Just had the sugar combo pack Jazmin did amazing I'm so grateful for the years I've had service from Urban Sugar Salon; I was in and out and all the girls in the salon were so kind. Thank you for the excellent service and the Kali Uchis in the background to calm our nerves - love always ! ‍ read more

I love that they made homemade products here I bought 2 soaps and can't wait to try them. The receptionist was friendly and offered me water while I waited. The wax tech Jazmin did a great job with my Brazilian. This is only the 2nd time I've been sugared and this time my wax only took about 20 minutes. They also have a monthly membership that offers a discount. Their prices are fair in comparison to some other places in Long Beach. Very cute shop, street parking available. read more

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Front desk girl is always nice, and I've had fast check ins with a 5 minute wait. The room set ups are cool with some decor and they allow you to clean yourself if needed before service. Okay so I'm giving my rating based off of the two Brazilian services I had by two different waxers. The first time, I went in April and was waxed by someone popular. For me it was excruciating only because I feel like she was waxing big chunks and rushing! I was done in 15 minutes. And I realized they do quick turnarounds to get in the next client for more money. That tells me they want QUANTITY OVER QUALITY. She did give me a quick mirror check, I browsed and thought I was good until I got home. I plucked over 100 hairs at home. ‍ I don't want to give up on the company I figured let me try another waxer. The second time this girl was very nice and did take her time. Our session lasted almost the full 30 only because we talked a lot maybe. The only mishap was hair began growing couple days which let me know the hairs were not pulled from the root, only broken off. So again, I went back to plucking, a lot. (I'm not sure if they're waxing against the hair growth. That's very important.) I'm not sure if this is a sugaring thing or what, but I'm still looking for a great waxing company that can do a top tier job. In the past, wax strips were my go to. I really don't wanna have to go back to my old waxer way in Hollywood. read more

Urban Sugar Salon - Wax room decor - Sugaring Near Me - Long Beach, California

Welcoming boutique studio! It was my first time getting sugared & Monique was very thoughtful, patient and truly amazing. Will definitely be back :) read more

I started going to urban when I found out I had hidradenitis suppurativa aka HS. Waxing your armpits and groin is preferred over shaving so I set up an appointment with Jessica. I explained my condition and she was so gentle and professional with me I didn't feel self conscious at all. I also tried the "vagacial" treatment for the scarring and pigmentation due to HS and it was such a fun experience. Jessica also does extractions of ingrowns and doesn't miss a hair. Definitely my favorite sugar hair removal salon in Long Beach. I can't show my crotch on Yelp So here is my waxed arm. read more

Urban Sugar Salon - arm waxing $40 (pits are $15) - Sugaring Near Me - Long Beach, California

Love this place! I've been coming since 2020 and Jess is just the BEST! She's quick and effortlessly efficient. So yourself a favor and get sugared here! read more

Jowen girllllll! she did me so right today. I don't need to get sugared as often since I've done laser but when I do, it's often quite uncomfortable since it's such long stretches in between. Jowen was amazing with her technique and bedside manner. I would highly recommend her. the one thing I will say that's not ideal is that there is a $5 fee to use a credit card or you can use their ATM for a $2.50 fee. just a heads up as someone who hardly ever carries cash. read more

It was my first time sugaring or waxing ever so I really didn't know what to expect. Thank you Jazmin for making it such a great experience. You checked in on me often to ask to if I needed a break. Overall great first experience and I will definitely be back. read more

Booked a same day Brazilian appointment with Jowen. She was pleasant, friendly and appeared to be experienced! Upon walking in the vibe was very warm and welcoming! The entire appointment took less than 15 minutes and it was seamless and painless! Would definitely come back! read more

My recent experience at Urban Sugar was . Parking was super easy, the inside was so cute and my aesthetician was the sweetest. When I first arrived she made me feel comfortable right off the back and it felt like I was just kicking it with one of my friends. I came in for a Brazilian sugar and underarm wax and it was a quick and efficient service. Support this woman owned business and tell your friends about it because it was definitely one of my favorite sugaring experiences. Thank you so much! read more

Urban Sugar Salon - Sugaring Near Me - Long Beach, California

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I have been a client of Urban Sugar Salon since the day it opened! I always get amazing services and a warm smile. I love that I can book online and buy La Luna soaps and scrubs while I there for my sugaring appointment. Jessica and all of the girls are amazing and take pride in their work! I highly recommend them for your sugaring needs... You won't be disappointed!! And pick up La Luna products while there, everything is made from scratch! read more

I have been a customer for many years now. The whole staff is super friendly and welcoming. Jessica is amazing !!! I have been helped by several people and all are amazing at what they do. My husband loves the work too read more

The staff is so amazing ! I always feel welcomed every time I step foot in the door ! They even have drinks and snacks available right when you walk in ! I've tried all the estis here and they all are magnificent! The conversation are always great ! The price as well is very affordable to my budget! Love it here. If I could give 10 stars I would ! read more

Very unfriendly policies. Watch out for hidden fees like late fees, cancellation fees, card charges etc. They are cash or card only. No Apple Pay or convenient tapping. Twice they rushed me in and out without thoroughly waxing, even after additional plucking. I was very forgiving since they are supposed to be a small business, though the vibe is wanna be corporate. I feel a way using the toilet there after bikini waxing since they have no toilet seat covers. Unsanitary. Some practitioners are very nice, but appear to be stressed and unfocused while they rush through sessions. I don't blame the workers. I wonder if they're compensated fairly by management? Their products are low quality toxic ingredients under the guise of natural overpriced products. Read the labels. My friend died suddenly and I needed to reschedule, same day. I was obviously devastated and they were very rude about it. Defo not people friendly. It gave total exploitative vibes with zero emotional intelligence. They coldy droned that I "signed a contract", so they charged me a same day cancellation even though it was hours in advance, and when I called earlier they confirmed the wrong time. Yes, the WRONG TIME. Their fault. What a mess on top of a mess. I'm a busy mama entrepreneur and they really made my day harder. Very un-spa-like. Very gross. Very unprofesh. Very disappointing to support a small business that cares ZERO percent about customer satisfaction and comfort. Oh well... After pouring hundreds of dollars into this business over the course of months, I've decided to take my money elsewhere. Going back to Eli's which has better ratings and has treated me like a valued customer. Worth the 5 min extra drive, hands down. Here's the link in case you want to check them out: http://ww99.elisbodysugaring.com/ Hoping that Jessica learns from her mistakes as she becomes more experienced so that she can succeed. I wish all small businesses great success read more

I've been seeing Jessica for maybe over 2 years, maybe 3? Before she had her own salon. She's quick and fast, but thorough with her work. Her salon is very clean and welcoming. Prices are good, service is great. I've recommended several friends here and they say the same thing. This review is very over due! You won't regret coming here for your sugaring needs. As a women, you want to go to a place where you feel welcomed and not judged and that'a how it is here at Urban Sugar. read more

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Very nice, clean, fast establishment. I've been with Urban sugar since it open. My girl is Jess, although she's the owner I've tried them all. I don't mind any other girls. After you get your Brazilian try one of the other treatment like the jelly mask. It's so smooth and refreshing. If I can give this place 1000, That my number. I don't trust any other place again, whether if it's waxing or sugaring. Invest in yourself queens .They're very fast and thorough. They never disappoint. The Luna products are amazing, you must try and you can also find them on Amazon. read more

I called on a Saturday morning that I had nothing to do and asked if I could get a chin wax today she said yes at 11:15. Great. Then I said can I please add on Brazilian and underarm and she said sure. She can you come at 11:00 I said yea no problem. Then she said no I meant 11:15 which was fine too because I have nothing to do today. She sent me a survey to fill out and we hung up I then got a text confirming the time of my service and then 1 minute got another text that said I had an appointment at 11:30 for multiple services (I've attached the text). Cool I made some breakfast and left my house at 11:20 because I know in Long Beach parking can be a pain point. At 11:25 as I'm trying to find parking I get a call saying that I was late to my appointment, I said but you sent me a text saying to come at 11:30 I'm not late yet and she tried to explain the different appointment times and they would try and fit in all 3 services but it was not guaranteed since I was late. But I wasn't late. You need a better system because the way the text is written it sounds like she pushed all 3 of my services to 11:30. I told her I didn't want to come in if I couldn't get them all done so I find some where else to go. Frustrating make sure you call if you going to but an appointment here to clarify what their system. **UPDATE since the owner wanted to respond. As I said in my original statement the woman who answered the phone had said mutiple times and i get a text message again with mutiple times it's confusing for the person trying to be serviced. But from your response you don't care which is makes me happy I chose not to continue with the service. read more

Urban Sugar Salon - Sugaring Near Me - Long Beach, California

Great customer service clean and reliable excellent service Thank you for your service read more

Loved coming here! I got sugared by Jess, she was very quick and knowledgeable! The salon is clean & chic, and very inviting! Obviously, trying different people/places for sugaring is vulnerable, but I felt totally comfortable the entire time! read more

I love urban sugar from front desk to the esthetician's I've been following Jess around for 10+ years that's what you gotta do when you find your girl! If she's not available mo is my go to! I've always been able to be accommodated even if I can't find a sitter and have to bring my 3 kids I always get help with them! I love how I'm in and out within 15 minutes of the appt and I've been doing it for so long I only have to come every 5-6 weeks they even have promotions sometimes so when you see it you got jump on it read more

First time visiting the salon -Super easy parking right in front of the building -beautifully decorated and inviting - CLEAN Monique is very personable and made me feel comfortable from the moment I walked in. She did a great job on my Brazilian. I recommend her and will be returning in the future. read more

I've come twice now and this is definitely my new regular spot for my brazilians! The first time I had SoSo and this time was Phadya. They are both wonderful and a warm welcome after a horrible experience at a chain salon. SoSo clearly has tons of experience, I hadn't been sugared in MONTHS and it was still not even close to the pain of the last place. Even though Phadya is newer she did a wonderful job and I truly appreciated that she continued to check in with me to make sure everything was feeling ok, she also made sure to check with me that everything looked good before finishing, she's only done this a few months and it was still WAY better then the chain salon! I will definitely return and would be more then happy to book with either of them again! read more

Really upset for Christmas. Had a 2:30 appointment arrived 2:37 and was unable to be serviced. Customer service could have been better for the holidays read more

The best sugaring salon. The owner Jess is the absolute sweetest and most caring person. the staff is amazing and the services. are top tier. read more

I come here all the time to get my sugaring done. The staff is so amazing and they pay attention to the SMALL DETAILS!! Their products are flipping amazing and smell so good ! The store is very small which I like cause it's very intimate! If you're looking for a new sugaring spot you need to try here ! Guaranteed you will be satisfied and you'll be back . Jess the owner is very sweet and takes care of her clients and her business. It shows in her career and in her employees read more

i brought my teenage daughters here for an arm and leg wax and they lover the results. The place was really clean and the ladies who work there were very knowledgeable and friendly. They have natural products they made by hand and they smell great. They even had a bourbon vanilla scrub for men! we will be back. read more

I have been coming here since it opened and love it. Since then the business has gotten bigger and now has new staff. Everyone is so friendly and professional. Jessica, the owner, is very knowledgeable and sweet. read more

My first visit was five weeks ago. I was very pleased with being able to book an appointment easily. Prices are very competitive. Jessica is friendly, quick, and fair. I was just testing this salon out since the salon I usually go to has me booking months in advance with not many options for hours. I was so happy with the results and customer service that I booked within the time period to get the monthly maintenance price. My second appointment was just as easily booked and Jessica's service did not disappoint. At a time when excellent customer service and affordable prices are necessary, I am very happy to have found a local small business to patronize. read more

I came in for an underarm and Brazilian sugar wax. I got it done with Phoenix and she was so aggressive sugaring to the point she gave me a burn scar on both my underarms. A day later I still feel the pain from the wax, I addressed the issue with the lady at the front desk and she said that's my skin color which is far from the truth. I asked Phoenix to be a little more gentle but she continued to be more aggressive even with the Brazilian. You would think they would be gentle in a sensitive area. I never got a call to check and see if I was okay or anything. I don't recommend booking with her tbh unless you want a burn scar read more

I've sugared before elsewhere, so I feel like I know what to expect. It's kind of been a while since I've last wax, and yeah, I felt that today, but still had a pleasant experience! The salon is very cute, & I got a good parking spot right in front. I had an appointment with Monique, & she was very quick and thorough. I for sure was nervous since it's been a while, I'm sure she could tell because I was just rambling on about my life story (lmao, kind of) but it really helped me get through the service. *side note, I did purchase their Groupon deal, & it was definitely worth it. So thankful to have found a place nearby & no longer have to commute. 10/10 will be back! Btw, everyone that was there was super sweet! Thank you ladies! read more

I've been coming here for over a year now. Although Monique is my good too and the ladies here are amazing.

Latina Owned Business alert! I was very impressed with the Brazilian sugaring service received by Jessica. All COVID-19 restriction were respected. The work space was very well decorated,clean and well lite. Parking is in the back but Iucked out with a spot right up front. Anyone who has had a Brazilian sugaring service, knows finding the right person to take care of your bits is like finding the right gyno. I found my new girl for sure! I was a client of Sugar Cove but after visiting Urban Sugar Salon their staff was more diverse affording a different level of comfort, their prices are most definitely affordable especially for reoccurring services. Can't wait to go back! read more

Soso, thank you so much for my first sugaring experience. First off soso was super knowledgeable, and gave me a great run down of everything before even proceeding. She made me feel extremely comfortable and we even shared a few laughs during the session. I have never been waxed let alone sugared. So to get a Brazilian for my first wax experience, I was pretty nervous. Soso was quick and made sure to check on my well-being during the entire session. I shared some concerns with her and after she showed me some great all natural products they make "in-house". I got the brightening bar, ingrown serum, and a body scrub. All three products extremely amazing so far. It's been 4 days since getting waxed and I'm extremely pleased with the current results. The receptionist were okay to say the least. I encountered two beautiful girls during my time there. they both kind of made the assumption that I was a returning customer and weren't very welcoming or personable as other salons that I've been to. I Will definitely be back though. once again, thank you Soso for such a positive experience. read more

I went in for a Brazilian with Jessica and it was great. She made me feel so comfortable and she did an excellent job. I highly recommend coming here. read more

I tried this place out because I was tired of shaving also it's in my neighborhood and I like supporting local businesses. So I called and asked if they took male clients as I seen another review saying they don't. Well that was a lie, actually they do just not for a man's Brazilian as they aren't trained in it yet. Thankfully that's not what I wanted nor ever want done lol but to each man his own. Parking was a breeze as it's right in front of the salon. Inside the salon is very clean and really nice. Monique did an amazing job and made me feel comfortable the whole time. Excellent customer service. I booked my next appointment with her and will continue coming here. I can't recommend them enough. read more

I've been to a few sugar salons now and I'm sooo happy I finally found my go-to place! The attention to detail at this salon makes everything so cute and cozy and Jessica was awesome! She was so nice and gentle and even offered to give me breaks if I needed it. Brazilians are not exactly fun, but she made the process quick with the least amount of pain I've experienced compared to other places. I used to only get sugared every few months or so, but I was so comfortable at this salon that I'll be going monthly from now on! Love it here! read more

First time here and Monique was amazing. From greeting me at the door to completing service. Definitely my new spot.

Urban sugar salon is uhhhh-mazing!! ‍ This salon differentiates from other sugaring locations in the surrounding area due to their phenomenal customer service!! Jess, the owner, took the time to answer all oof my questions on Yelp, before I decided to go in! Urban sugar salon's prices are affordable as well (compared to sugar cove). Look into this place ladies & gents!!(Urban sugar has a Brazilian monthly maintenance fee of $47.00. WOW ) Jess' service was personalized-- there was a connected experience, she sent me away as a happy customer and wanting to come back! Also, her service was fast and in "real-time". I was in and out of the salon for my appointment, as well as 100000% satisfied If you're looking for a cozy, extremely professional, and personal experience, urban sugar salon is the place to go!! (there is a HUGE PARKING lot IN the BACK) read more

Urban Sugar Salon - if you know you know - Sugaring Near Me - Long Beach, California

Jessica was the best! I am very insecure, but she made me feel comfortable and made it as painless as possible.