A friend and I stopped in looking for a specific piece of furniture for her daughter's new home. While we didn't find what she was looking for, we did see many other pieces of furniture, decor, and unique items. We were greeted immediately upon entering the store by Sam. The prices on sectionals were outstanding. While I don't currently have room for a sectional (small living room) if I did, I would have purchased one today. The selection of pictures and decor is outstanding. Unique items include repurposed, decorated fire extinguishers, "Real Housewives of Carmel" and "Real Housewives of Noblesville" decor. I loved the wall art. There were pictures of all sizes, even very, very large pieces that I know are hard to find. Prices were very reasonable, and there was definitely something to fit every budget. This is an interesting store and well arranged. A fun place to shop. read more

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Worst experience. The manager Mike over-promised and under-delivered on delivery date to get the sale. After I signed and paid it turned into a battle to get our furniture. Purchased April 14 and was anticipating it mid May. I had to call to get an update, they never reached out. We were then told end of May and we didn't get our furniture due to damaged pieces until mid June. It still arrived damaged and they had to send out a third party team to fix it. The communication was awful and when I tried to talk to someone other than Mike or higher up, I was told no one was available. He tried gaslighting us when we were upset and was terrible to work with. I had to call the other location just to get an accurate delivery date. Awful experience, awful customer service. Would highly recommend getting furniture from anywhere else. read more

Horrible nightmare! We thought we purchasing good quality furniture from a reputable business. NOT AT ALL. The "delivery" team consisted of a group of intoxicated guys who stumbled all over our new home dragging dirt, putting handprints all over the walls and destroying drywall and trim through out the house. When we asked them to stop smashing into things, the main guy said, "Well the furniture is heavy. What do you want us to do?" The "high quality" furniture we bought included two nightstands, that had to be assembled on delivery. In their condition, they could not assemble it properly. We had to take it apart and redo them. Contacted the store and corporate, even went down there in person. They did not care. The whole experience has been surreal. In using Yelp, I believe in giving out 5 stars and focusing on the great businesses out there. Do not feel comfortable calling a business out, but the public must be warned about this "business". read more

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I've had a great experience every time I've been there. They have cool and unique stuff that you can't typically find at other stores. Scott Lawson provided exceptional service. I would recommend stopping by. read more

Had a great experience shopping at Urban Underpriced. My daughter hung in with me visiting 5 - yes FIVE - furniture stores in one afternoon, and we ended up back at Urban Underpriced, which was the 2nd store we had visited. Bought a kitchen table and 4 chairs + a bench, AND a queen bed for my daughter's room (headboard and frame only, no mattress) and it was about $2,600 including delivery. We are very happy with the quality of the furniture. Can't post a picture of the bed due to the state of my daughter's room, lol. read more

Urban Underpriced - Kitchen table - bench is unseen on the other side - Furniture Stores Near Me - Indianapolis, Indiana

My husband and I purchased an electric fireplace recently and we love it!! Our salesman's name was Mike and he went above and beyond to help us find this quality product!! Will definitely shop here again as long as they keep honest and hardworking salesmen! read more

Urban Underpriced - Our electric insert. - Furniture Stores Near Me - Indianapolis, Indiana

Got a beautiful couch and entertainment center here! Sam is awesome!!!! The delivery was a bit slowly than we hoped. They said about 2-5 weeks and it was close to the 5 week mark. read more

Urban Underpriced - Furniture Stores Near Me - Indianapolis, Indiana

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Customer Service from the GM Michael was the worst I have ever had. After we paid he could care less about our order or when it arrived. He gave multiple false updates and was extremely rude whenever it was brought up. Overall I would give this review negative stars if I could. Horrible experience and would not recommend shopping here to anyone. read more

The General Manager Michael is a horrible human being. Treated my family like garbage. Gave us incorrect updates, after spending thousands!! Then finally gave a day (after giving several) to get everything so we scheduled a truck come the day he pushes it off again. Then my husband tried to call him to advise we just want honest answers and he bad mouthed me!! We showed up to get our things he tossed our stuff out and shut the door in our face and refused to tell us who the owner is. The reviews are true once you pay they would care less about your time or money once they have it. HORRILBE. I have all texts to prove his disrespect. DO NOT SHOP HERE EVERYTHING THEY HAVE YOU CAN FIND ONLINE JUST PEEP THERE STOCK NUMBER ON THE PRODUCT AND YOU WILL FIND IT CHEAPER. read more

Got a good deal on an item on the show room floor and used a gift card someone gave me a few years ago (they never expire). Unique and eclectic items from all over the world. Good place to shop for funky furniture or decor. read more

My wife and I were looking for a new dining table and chair set, so we stopped by to see what they had. We were greeted by one of the salespeople who let us know to come see her if we had any questions. We browsed for a bit, but didn't really see anything on the floor like we wanted. Too bad I hadn't read Dylan's review that mentions they have an online catalog available. Also too bad for the salesperson that she didn't mention it either. They did have some nice pieces, but nothing jumped out as being a piece we wanted for our home. I guess we will continue looking. If we are in the area (it's about a 50 minute drive for us), I wouldn't mind using their online system. Review #2049 read more

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Worst customer service, got a table and was promised by Michael/Mike that the table should be delivered in 3-4 weeks. Called for a status update on the third week and was told come to the store and get a refund. The guy already has a response ready before you even speak something out of your mouth. Don't understand how do these folks do business when they have these kind of sales people. Don't waste time, go somewhere else read more

Really fun store with tons of great things. The layout has a crowded, bazaar vibe. It's a nice change of pace from the hyper clean lines of most of the other furniture store. We bought a coffee table at a really great price. All around superior customer service. We'll definitely be shopping here again. read more

I agree with the sign on their door that says "where wayfair meets pinterest" - this store is super cute! I like the way it's decorated and they definitely utilize their space well. The sales associates were all very friendly and do not hover / bug you every 3 seconds to see if you want to buy something you barely looked at. We ended up getting our mattress and bedframe here. Delivery was within expected timeframe and delivery options were way more flexible than other experiences we have seen. We love our new bed and enjoyed the positive customer experience. The store definitely has some country feel to it but really any theme could find things they like here. Also cool that they have some snacks near the check out incase you get hungry after spending too much time there. And there are catalogs with even more options that may not be in the store. read more

Sam is wonderful! He was most helpful and when it came to pricing, he explained they were family owned and that he would be able to maybe get some of the competitor brands without the markup! He was very helpful! I ended up buying some stools for my dining table. I would highly recommend coming here! read more

This place is so unique! I love it! They have new items fairly often. It is a little on the pricier side, but that is the price you pay for unique pieces. I love going in here to get ideas for my place. Definitely a place worth checking out! read more

Refinisher came back out last week to replace wooden trim around couch base. Once again, they called the day before to remind; he was early in the appt window, very clean (used shoe covers) and efficient. He took off the trim and noticed more damage. Said it was a good thing we were getting it fixed. He offered to leave old one for me to store, in case something dramatic happened to the new, pristine trim piece. He was in and out in ~20 min. Great follow up to an already good experience. read more

When I hear a business called Urban Underpriced, I'm thinking of a urban themed hobby lobby. I was pretty wrong. Perhaps to those used to spending more on home furnishings, this is a discounted place, but not to an average blue collar American. It was more like overpriced, to me. But, given the area that this business is located, they can probably go for a higher spending crowd. The stuff they sell are nice, and it's unique, but I've seen better elsewhere as well. There are salesman here, much like a furniture store. Who greet you when you come in, they didn't bother me though. They were nice and friendly, but I'm sure it's a commissioned based store for these employees. If you're looking for something super unique, trending, and unavailable elsewhere, this might be your place! read more

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This was our first time here and I was surprised with the large, eclectic selection of furniture and home decor. They have a great selection of furniture for most homes from current trends through traditional. Every inch of the store has furniture, home accessories and accent pieces to compliment each room from ceiling to floor. We were immediately greeted as we entered the store. The saleswoman was friendly and asked if we were looking for anything in particular. We weren't at the time but I love browsing furniture and home decor stores. I love getting decorating ideas and adding a few pieces to update my own space. Unfortunately when I did have a couple questions the salesteam was busy with others. I could have waited longer but they weren't life or death questions requiring answers that very minute. If I were purchasing I would have made a point to wait. Prices varied from average prices to overpriced. There was a nice sale going on when we were there. I'm going to be in the market for new sofas soon so I'm going to begin following their sales. The eclectic selection made browsing fun for me and I look forward to returning in the future. read more

Great selection on the floor. We had previously looked at several other stores and were told consistently everywhere that it would be months before our actual couch could be delivered. We found a couch we loved at urban underpriced on Sunday and it could be delivered on Tuesday! read more

My girlfriend and I recently purchased a house near Irvington. We spent a few days trying to find the perfect couch set for our first home, we went to everywhere you'd typically go to no luck. After days of searching and a some frustration we thought maybe our old couches would have to work that is until we walked into Urban Underpriced. Originally we fell in love with a sectional that we caught on a KILLER deal. We immediately closed the deal on the sectional with the excellent help from Julie. I highly recommend working with her and i'd go to her again for any other of our furniture needs. Unfortunately we did not measure correct and sectional wasn't going to fit.. We immediately went back to Julie and she not only gave us multiple options of sectionals and couch sets within our measuments she was so helpful and pleasant to work with. We ended up finding ANOTHER killer deal on a couch and love seat and were so happy with what we found. Due to covid everything was slightly back ordered and we knew it would be a while before we got the couches... Julie quoted us 8-10 weeks for the couches... We were stunned when she called in 5 weeks!! The couches arrived at 7:30AM on 4/3 and were assembled by the awesome delivery staff urban underpriced has. They deserve kudos for their fast and efficient work. We couldn't be more pleased with how smooth this process went and can't wait to shop their store for our future furniture needs. read more

Urban Underpriced - Furniture Stores Near Me - Indianapolis, Indiana

This is the second time I bought a couch from Urban Underpriced (I still have the first one, but I was replacing a different couch). They have a great selection, with delivery and financing options for furniture. I shopped around for this one, but Urban Underpriced was once again the best option in the area. I'm very happy with the couch, the service, and the price! read more

Urban Underpriced - Couch - Furniture Stores Near Me - Indianapolis, Indiana

I accompanied my daughter to search for a quality sofa at a decent price and we were immediately greeted by Sam. Sam was able to find one in her price range and it was available the next day. When we called to pick it up the next day, the store was prepared and had it waiting by the door for us to pick up. This store offers an excellent customer experience! read more

This store is a rip off. I came in because everything appeared to be super cute in the store. It reminded me of Wayfair, but in person. I walked in and everything was on sale. I was excited. I google everything before I buy it and guess what...every single item was overpriced. The sofa was $300 more than online. The coffee table was $24 more. Why buy from here when you can buy online? Store is fine, but just doesn't seem like smart shopping. read more

I was in the market for a wall mirror and saw this place while in the area, so I stopped in. While there are some very attractive pieces in this store, I would not agree that anything is underpriced! The prices are more than I am used to paying most places. The most disappointing thing about this place, though, is that I did no less than 3 laps around this store (there is a LOT to see!), and not a single salesperson said a word to me... or even made eye contact with me. Though they did not have what I had come in for, but because there was so much cool stuff, I may have actually made a different purchase if I thought they cared about my business. Their loss. I would still probably stop back in to look around in the future because of the interesting pieces, but if I am ignored again it would be my last time in. read more

My sister had ordered a bedroom suite and they told her it would take up to 10 weeks to get it. They were very nice and when she went to get her money back (her fault) was on receipt could take that long to get it and she didn't want to wait. They returned all her money even though receipt said would be restocking fee if items were returned. They gave her every penny of her money back. Very nice and helpful. read more

I bought a living room set about a month ago. Spent $1800 on a "Amazing" love seat and couch. The love seat is broken after 5 weeks. The entire inside once I reached into the rip is pressed wood and only stapled. The outside is beautiful. Went to check my receipt to see if there was a stipulation of defective furniture. But ofc all sales are final. Just be warned you might save a few bucks but they do not back their products and like me you might be paying twice because you went with them. read more

So much cool stuff to see! I wouldn't say underpriced on anything in there...but you pay for quality and uniqueness, of which, this store has plenty of. Sales doesn't hound you, but are always around when you have questions. read more

I was looking for decor items for my home. I had to walk around the store more than once just to see all the unique items. One trip through and you will miss many items So many unique items you won't find anywhere else in INdy. They introduce themselves when you walk in but they allow you to browse without shadowing you through the entire store. Fun place... highly recommend you visit read more

This store has amazing stuff... I found a damaged vinyl mat and they negotiated a price with me that was fair... Beautiful couches and coffee tables... If you are looking for modern/industrial decor and furniture this place is for you! Unique things that you can't find anywhere else. read more

We purchased a living room set (couch, 2 side tables, a coffee table, and sofa table) a few weeks ago and received the furniture yesterday. Everything was delivered in a timely manor and is beautiful. The price was amazing & the couch comes with a 1 year warranty. Robert was our sales person and was extremely helpful and respectful of our budget. They were running excellent sales for Presidents' Day when we purchased our furniture so we got an incredible deal! Will definitely be back for more soon! read more

Urban Underpriced - Furniture Stores Near Me - Indianapolis, Indiana

LOVE this store! From the moment I walked in I felt like I was in the middle of my favorite Pinterest pages. So many exotic pieces and yet it feels like home. The staff could not be more friendly and helpful and their pricing makes me smile as well. Highly recommend them! I've worked with Julie several times - if you can get her, you will be in the best of hands!!! read more

Just moved to the area and went to many stores looking to furnish our new home. We walked into Urban Underpriced and fell in love with the great selection, unique items and knowledgeable people. We've gone back many times sense. Highly recommended you make this your first stop in shopping for your home furnishings. read more

My 2nd time buying a couch from Urban Underpriced. Such great service and awesome prices. Sam helped me in 2017 and I forgot the ladies name but she helped me and my sister buy a new one this year and even showed us how to sell our old one! Was told it would be 3-5 weeks but was delivered in 2. Gabe delivered and set up both times, he's pretty awesome. Service was quick and painless. Love this company. read more

This place is amazing. They have all the styles that I was looking for and great prices. Robert helped me find a couch much nicer than you'd find at IKEA, and for even cheaper! I was shocked! I bought the couch and put it on back order because I needed to figure out where I was moving first, and month later after paying for the couch and realizing I was moving cross-country, he still gave me my money back! I have already recommended this company to many friends, would highly recommend to others :) read more

I stopped in just to look around and found several pieces I really liked. Corbin was great. He helped with every piece and was so friendly and professional. It's a great store. You can always find something there that you do not see at other stores. I will definitely be back. Exceptional service. read more

As a Design Consultant, I am constantly dealing with fads, fashion and furniture. I need the best prices for my clients while giving them value and style. I've been working with Julie for several years now, and truth be told I wish I could work with her on every deal with every customer. She goes above and beyond, always! Every time, even when she might not get a sale. She is "Stellar service"! She values people and strives to meet your needs at every turn. I honestly don't know why you would want to use anyone else if you didn't have too. Thanks, Julie, you're a rockstar!!! read more

We have been very impressed with the customer experience that Urban Underpriced provided us from end to end. We were looking for reasonably priced basement couches in gray leather. Julie went above and beyond to help us select the perfect couches that fit just what we were looking for to fill the basement. The couches were delivered in 3 weeks and the delivery people were efficient and friendly. Julie also helped us pick out a desk that perfectly matched the style of a guest bedroom which was also delivered in 3 weeks. Julie followed up with us to make sure the couches and desk surpassed our expectations. I highly recommend Urban Underpriced and ask for Julie!!! read more

BUYER SHOP ELSEWHERE! Purchased chair with Julie first week of April and was told probably mid-May because of Covid complications. Credit card IMMEDIATELY processed. Then crickets. Made a personal trip to store and was told by two laughing salesmen this vendor ships to them twice a week, no way would it be that quick. I asked to have Julie call, which she did and said looking like June 17th. She promised to keep an eye on my order and follow up. Again, crickets. June 23rd I spoke with Scott, who was short, rude, and could not be bothered. We are now looking at July. I understand Covid delay, but I DO NOT understand deficient customer service. Be empathetic, keep communication lines open, under promise, and over deliver. That should be the cornerstone of a business. Urban Underpriced took my money, slammed the door, and hurried on to the next sucker with a total lack of decent business practices. Shame on you! read more

The staff is wonderful. Julie did an amazing job at assisting and finding exactly what we was looking for. The selection is amazing. If you cant find what your looking for here, then you aren't going to find it. read more