I was very impressed with Dr. Miller and his whole staff. I highly recommend him if you need an…read moreurologist!!

The guy is not helpful. Save yourself the time and seek advice elsewhere. Very old school.read more

I came here to get knowledge about what's going on with me, and it was a mixed bag. Of course, they…read morestill helped me with the major issue I was having, but it felt like the doctor had shrugged off other symptoms I was having and I didn't appreciate that. I asked clarifying questions about what it could be and the doctor said, "I don't know," and didn't even try to figure it out further. The nurses/techs were nice, at least. I just wish I could have been helped more for what I paid. If you need to go to a urologist, I would look elsewhere.

We have been to this office twice this week as a new patient. Be prepared to WAIT! You aren't put…read morein the queue to be seen until after you fill out more forms. Staff seem to room all 6 patient rooms at once as the waiting room gets full. Waited 45 minutes after our appointment time and were seen out of order since we had to leave for another appointment. The nurse practitioner was very professional and as thorough as was expected. Never saw a doctor. As we exited the patient room we stood and waited to turn in paperwork and make additional appointments. There was a counter and sink full of urine samples next to where we stood behind 4 other patients waiting to check out. At the same time new patients were waiting to come in. Went back today for just a blood test.?Again a cluster of people at the entry desk with 4 people waiting. Don't know if it's a double booking issue or what? Waited 20 minutes after the appointment time. People seem to be constantly overstepping each other- both patients and staff. Parking is also a bit challenging since the office is adjacent to St David's hospital. Hoping the care level is worth the challenging office dynamics.

This Austin Urology office and Dr. Cuellar failed me miserably today. I've had about 40 minutes to…read morelower my blood pressure so here's my review: Today I had an appointment with ARA for 1:30pm for a CT w/contrast, I arrived early and was seen at approximately 1:10pm, at which time the nurse inserted an IV portal at approx. 1:20, they ran their blood test and discovered my craton level was raised and informed me their protocols wouldn't allow them to perform the CT w/contrast without Dr. Cuellar's approval to run the CT without contrast. They call Austin Urology and left a message at approx. 1:35 and they asked me if I'd wait for the Dr.'s Office to call back, I said I'd wait. (little did I know that my wait would exceed an hour before I was able to contact someone that actually answered the phone, the appointment desk (thanks to the appointment desk for at least answering the phone. After several more minutes of being on-hold I (not ARA) was finally transferred to Dr. Cuellar's nurse. Once I explained the situation and gave my phone to the CT Technician and they explained again and being put on hold again for almost 10 minutes, the Nurse finally said she was unable to reach you (Dr. Cuellar) at which point I decided I wasn't going to wait even longer and I was going to cancel my CT scan with ARA. So, what now Dr. Cuellar? My appointment next week was supposed to be to review my CT scan, which hasn't been done (with or without contrast). The phone system for Austin Urology is one of the worst I've experienced and trust me I have to deal with the VA's system and yours is by far the worst. I am anxiously awaiting a decision on whether or not my appointment for next week is either cancelled or rescheduled once again.

Dr. David Cuellar MD is a very friendly and knowledgeable urologist and surgeon that always wants…read moreto provide his most comprehensive care and support to all of his patients!!! I highly recommend Dr. David Cuellar for his outstanding care and support that he has for his new and existing patient to live a better and healthier lifestyle!!! Jerry Stefek

My vasectomy procedure did not exactly go according to plan, both from a procedural standpoint as…read morewell as front office proceedings. I explained to the doctor during our consultation in January how terrified I was of this procedure and that I wanted both the valium and nitrous to get me through it. He said no problem. I also received a printout of pre-op and post-op instructions, which includes them stating someone will discuss with me specimen collection. Well... 1. I was not administered the nitrous as requested, and as a result, I was entirely too coherent during the procedure. 2. The doctor failed to adequately numb the area prior to beginning the procedure, which, as you can imagine, resulted in incredible discomfort. After I yelled out, he apologized and applied additional numbing medication to help. 3. There was literally no post-op follow up discussion. Basically just snipped and left. No one bothered to check in on me or go over the specimen collection process as stated in their printout. 4. When I was paying the bill before leaving, I did not receive any kind of detailed statement to clarify what all I had just paid for. And then they billed me again for something that 1. I had already paid for and 2. Something they never even gave me (the Fellow kit for specimen collection). While the doctor's bedside manner was fine, it would have been nice for him to thoroughly explain how the procedure is done and what kinds of things to expect and where. Something as simple as "hey, this is where you are going to see incision marks, this is what those incisions will look like afterwards, this is how much post-op bleeding you should expect, etc.". Instead, I'm left wondering if I'm going to end up with scarred testicles that do not look right or feel right after everything settles down. It's a very uneasy feeling. Looking back, the entire process was disjointed and uncoordinated, and I'm not happy about it. Now I'm just praying the doctor did the job correctly, so I do not have to endure that nightmare again.

Urology Austin has been taking care of all their patients with ongoing care and support for many…read moreyears throughout the Austin and surrounding areas!!! Their entire staff of physicians are always there ready to assist you with their outstanding healthcare expertise in helping you to live a better and healthier lifestyle!!! Jerry Stefek

I highly recommend Dr. Miller. He and his staff are amazing!! They were able to squeeze me in…read morealmost immediately even though I had never been to see him before and now I'm going to switch other family members to him for their urologist.

Office closed Friday. I was able to successful secure an urgent next day appointment via phone…read more Hooray. Simple. Attend very cordial and knowledgeable. Guidance for successful appointment and personal assurance

Dr. Cuellar is a rock star. I went to him originally as a referral from my GP. He asked me a…read moreplethora of questions, then spoke to me a bit about what they do there (this was almost a year ago). Based on our conversation and his assessment of my situation he prescribed meds, and scheduled an internal exam. The exam was uncomfortable, but not as mind bending as I thought it would be. Later, my prescription changed a little and then again. He was explaining that my body was responding and adjusting (which is a great thing). The staff has always been helpful. They try to get you in as quickly as possible, and seem to make themselves available for questions should I have any. Test results are always fast. This whole ordeal could have been super ugly. They made it workable....and not horrible. Kudos to Doc Cuellar and his Team!

I traveled from out of state for aquablation surgery performed by Dr. Cuellar at the recommendation…read moreof a relative who was very familiar with this doctors experience level and reputation. Not only was I surgically in great hands with Dr. Cuellar, his support staff including Henry, (PA) and Tommie, his supporting nurse were just outstanding. For the few weeks prior to surgery, the 3 weeks I was in Austin during the surgery and for the following weeks post surgery...Tommie was just exceptional on the phone and through portal messages. Henry as well could not have been more supportive in the weeks post surgery. It was/is obvious to me that Dr. Cuellar has perfected this mode of prostate surgery and I'd recommend him to anyone considering aquablation.

Urology Austin throughout the Austin metropolitan area and nearby communities have and are…read morecontinuously providing friendly and knowledgeable care and support to all of their new and existing patients for nearly twenty years at their eighteen clinical locations!!! Their mission and goal is to provide the most comprehensive and high quality level of medical care and support to all of their patients!!! I highly recommend and encourage you to make an appointment with one of their outstanding physicians that are always willing to help you with your urological questions and issues!!! Jerry Stefek

Dr Macenas nice doctor when he shows or has your blood results. Completly mismanaged group and his…read moreteam is inept. Take your care elsewhere. Save yourself the heartache.

I have only used them for testing, but I was very happy with their service. The doctor who called…read moreme on the phone was very kind, personable, put the results in language I could easily understand. She gave me options and advice when I asked for it. I never had to wait in line when I went in, all the staff was friendly as well. If I ever decide to go back in for any type of consultation, I would choose this location in a heartbeat.