What a great doctor! I did not have any real experiences with specialists to compare Dr. Miller to…read moreuntil recently. I recently had to visit 2 other specialists and now realized how lucky I was to come across Dr. Miller at Urology Associates. Not every specialists has his bed side manners, and attention to detail. He also has a seasoned staff which most doctors offices lack. So if you're wondering if Dr. Miller is going to be a good fit, wonder no more.

From the owner: **Jeffrey S. Miller, M.D.**read more

I was very impressed with Dr. Miller and his whole staff. I highly recommend him if you need an…read moreurologist!!

The guy is not helpful. Save yourself the time and seek advice elsewhere. Very old school.read more

This Austin Urology office and Dr. Cuellar failed me miserably today. I've had about 40 minutes to…read morelower my blood pressure so here's my review: Today I had an appointment with ARA for 1:30pm for a CT w/contrast, I arrived early and was seen at approximately 1:10pm, at which time the nurse inserted an IV portal at approx. 1:20, they ran their blood test and discovered my craton level was raised and informed me their protocols wouldn't allow them to perform the CT w/contrast without Dr. Cuellar's approval to run the CT without contrast. They call Austin Urology and left a message at approx. 1:35 and they asked me if I'd wait for the Dr.'s Office to call back, I said I'd wait. (little did I know that my wait would exceed an hour before I was able to contact someone that actually answered the phone, the appointment desk (thanks to the appointment desk for at least answering the phone. After several more minutes of being on-hold I (not ARA) was finally transferred to Dr. Cuellar's nurse. Once I explained the situation and gave my phone to the CT Technician and they explained again and being put on hold again for almost 10 minutes, the Nurse finally said she was unable to reach you (Dr. Cuellar) at which point I decided I wasn't going to wait even longer and I was going to cancel my CT scan with ARA. So, what now Dr. Cuellar? My appointment next week was supposed to be to review my CT scan, which hasn't been done (with or without contrast). The phone system for Austin Urology is one of the worst I've experienced and trust me I have to deal with the VA's system and yours is by far the worst. I am anxiously awaiting a decision on whether or not my appointment for next week is either cancelled or rescheduled once again.

Dr. David Cuellar MD is a very friendly and knowledgeable urologist and surgeon that always wants…read moreto provide his most comprehensive care and support to all of his patients!!! I highly recommend Dr. David Cuellar for his outstanding care and support that he has for his new and existing patient to live a better and healthier lifestyle!!! Jerry Stefek

Urology Austin has been taking care of all their patients with ongoing care and support for many…read moreyears throughout the Austin and surrounding areas!!! Their entire staff of physicians are always there ready to assist you with their outstanding healthcare expertise in helping you to live a better and healthier lifestyle!!! Jerry Stefek

My vasectomy procedure did not exactly go according to plan, both from a procedural standpoint as…read morewell as front office proceedings. I explained to the doctor during our consultation in January how terrified I was of this procedure and that I wanted both the valium and nitrous to get me through it. He said no problem. I also received a printout of pre-op and post-op instructions, which includes them stating someone will discuss with me specimen collection. Well... 1. I was not administered the nitrous as requested, and as a result, I was entirely too coherent during the procedure. 2. The doctor failed to adequately numb the area prior to beginning the procedure, which, as you can imagine, resulted in incredible discomfort. After I yelled out, he apologized and applied additional numbing medication to help. 3. There was literally no post-op follow up discussion. Basically just snipped and left. No one bothered to check in on me or go over the specimen collection process as stated in their printout. 4. When I was paying the bill before leaving, I did not receive any kind of detailed statement to clarify what all I had just paid for. And then they billed me again for something that 1. I had already paid for and 2. Something they never even gave me (the Fellow kit for specimen collection). While the doctor's bedside manner was fine, it would have been nice for him to thoroughly explain how the procedure is done and what kinds of things to expect and where. Something as simple as "hey, this is where you are going to see incision marks, this is what those incisions will look like afterwards, this is how much post-op bleeding you should expect, etc.". Instead, I'm left wondering if I'm going to end up with scarred testicles that do not look right or feel right after everything settles down. It's a very uneasy feeling. Looking back, the entire process was disjointed and uncoordinated, and I'm not happy about it. Now I'm just praying the doctor did the job correctly, so I do not have to endure that nightmare again.

I highly recommend Dr. Miller. He and his staff are amazing!! They were able to squeeze me in…read morealmost immediately even though I had never been to see him before and now I'm going to switch other family members to him for their urologist.

Office closed Friday. I was able to successful secure an urgent next day appointment via phone…read more Hooray. Simple. Attend very cordial and knowledgeable. Guidance for successful appointment and personal assurance

Dr. Cuellar is a rock star. I went to him originally as a referral from my GP. He asked me a…read moreplethora of questions, then spoke to me a bit about what they do there (this was almost a year ago). Based on our conversation and his assessment of my situation he prescribed meds, and scheduled an internal exam. The exam was uncomfortable, but not as mind bending as I thought it would be. Later, my prescription changed a little and then again. He was explaining that my body was responding and adjusting (which is a great thing). The staff has always been helpful. They try to get you in as quickly as possible, and seem to make themselves available for questions should I have any. Test results are always fast. This whole ordeal could have been super ugly. They made it workable....and not horrible. Kudos to Doc Cuellar and his Team!

The previous reviews going back to 2014 are correct when they say Urology Austin has a phone call,…read morefront counter, no call backs, can't talk to a nurse problems. If you need to talk to a nurse the crappy third party can only take a message. You better pray it's not an immediate need because these people will not get back to you for up to a week. We usually have to call again and leave a message again. The time to get to talk to a nurse takes around two weeks. If you miss the call you will not be transferred back to a nurse either. This insane process will start all over. This problem has been notated not only by us for two years with the nurses, Dr. Maloney, the office manager but also on yelp with other patients since 2014. The second problem is the portal. What a worthless, useless unreliable piece of garbage. It doesn't work. We have relayed for two years that it doesn't work. We have told the nurses, the front office staff, the office manager and Dr. Maloney to no resolution. We have been lied to by one of the many office managers who said "it's a new program and we are working the bugs out."I called the two office managers who told me this out and let them know that wasn't true because literally on yelp the same problem with the same exact statement was given to multiple patients over the course of years and I know this because it was recorded as a complaint on yelp since 2014 and even back then the old office manager back then was lying to patients. Third, Urology Austin goes through office managers like water through a faucet. I don't know why but I've overheard office staff commenting about this fact. Thirdly; Dr. Malone doesn't address root causes. He treats symptoms, doesn't answer questions, rushes through your appointment, and if you request more testing, you're ignored. He gloats that he does three surgeries a week. That seems highly excessive. Why is he not solving the problem of why certain conditions are existing to begin with? He also never remembers patients. We don't expect to have a close relationship but after two years and you're still introducing yourself as if it's the first time meeting us, then this doctor should be examined for dementia. Fourthly, front office staff. There one woman in particular. We tried the formal complaint process to no avail. She has her cell phone at the cr desk and plays music on it. Cell phones record everything regardless of whether the record button is on or not. This HIPPA violation was never addressed by the office manager. I was refused information and paperwork to file a formal HIPPA complaint. Fifth; I complained that the third party was asking medical questions. This is a HIPPA. Violation. Again, I was ignored when I requested to file a formal complaint in writing. This area is devoI'd of urologists. This company is taking advantage of this fact and not doing its sworn duty to care for the patient. This is a corporation and they treat the patient like an assembly line.

I have been seeing Dr. Mistry and Leanora for over 3 y ears now. They are fantastic. Great front…read morestaff, the nurses are incredible. They always answer my questions and work with me on appointments. I have fought kidney stones for about 5 years now, and this office has been the best at helping me fight them and providing relief. They also provide great care for hormone imbalances.

Dr Macenas nice doctor when he shows or has your blood results. Completly mismanaged group and his…read moreteam is inept. Take your care elsewhere. Save yourself the heartache.