I'm a patient of Dr Johnson, who I highly recommend. He is easy to talk with, understands my needs, fears and he has my best interest in heart. On 1/15 I saw Jennifer Eckerman PA, who performed a UPC procedure on me, acupuncture at both ankles. She was amazing! I only wish procedure was longer, was over too soon. read more

First off, I just want to say that reading some of these reviews I was a little bit concerned but after transferring from my other urologist, I am blessed to have found this group. Dr Dubow is amazing. A Wonder and very personable doctor. He's also Very thorough beyond the Dr I had been seeing for 15 years. The office staff are amazing as well. No one has been disrespectful at all and actually fit me in for an emergency before I left for vacation. 5 stars across the board. Don't follow other disgruntled patients. Find out for yourself. Thank you to the whole staff in Templeton. read more

The staff are incompetent and rude. Not one of them even looked up from their gossiping to address me. Nobody ever answers the phones. I have tried every option available and am yet to get a response. GO SOMEWHERE ELSE. YOU COULD DIE THERE AND THEY WOULD STEP OVER YOU. read more

Had an appointment with Dr. Perkin. Very easy and efficient intake. Dr. Perkin was very personable, took his time listening to my symptoms and explaining what my treatment would consist of. read more

Never have I ever been in such a lousy functioning office. Dr did not know: An appt is required for imaging at Twin Cities He said it was a walk-in. A kidney function test prior to CTScan of abdomen and pelvic areas is required. He didn't know this. I had to pick up and deliver the order to the office doing the blood test. I had to return the following day to pick up the results and deliver to Twin Cities Outpatient Imaging. All this while I was unwell! I didn't receive any call when tests were completed. I was told I would receive a return call. The second time I called I was told he was doing a procedure and I would need to call back. The third time I called I was told that results are only discussed at a scheduled appt. Which was two weeks away. At the next appointment I waited 45 minutes in the room. The appt was spent with the Dr Pushing his agenda for a procedure that I was not planning on having. Results were barely touched. read more

I was a patient of Dr. Kuntz, who I believe to be a genuinely nice person who has a straight forward and honest delivery style. Despite this, I would not recommend this practice because unless you are in the office at your appointment, there is no way to contact or be contacted by anyone for care. I have tried calling the office enough times to recognize that there is a minimum of 6 minutes of being on hold before the phone in the office even rings. When someone finally pics up (the receptionist), you are then transferred and put on hold only to reach a voicemail box (after...and I do not exaggerate...about 75 rings) that seems to never be checked or just straight up disconnected (happened to me more than once) by someone picking up the phone and then hanging it up. One time, I called and tried every single option in the automated answering system just to try to talk to someone and did not succeed; the voicemail I left, again, never received a return call. I was expecting test results from the office the other day and was unable to answer their call; they did not leave a voicemail to tell me my results or even acknowledge that they had called with information, which is just absurd. If you are going to seek care here, know that you will have to advocate for yourself and push hard to get the services you seek. read more

It's very bad for business that you have a doctor calling pharmacies, yelling and cussing at their associates and threatening them by saying they will be telling their patients not to use their pharmacy (which is ILLEGAL by the way); all of this simply because your doctor cannot be bothered to write legibly. read more

I was scheduled for a small medical procedure that would have been a 30 minute operation and the hospital called me to reschedule 3 times. The third time was the night before the procedure . They changed the time over and over. I finally show up to the hospital as they wished at 0700 and was given iv fluids and told to wait for the procedure which should have begun around 0900 . I waited until around 11:30 and finally just said okay its time i leave , with everything that had gone wrong with scheduling and me waiting for over 4 hours I was ready to go and get some food and a drink . On top of this all urology associates sent me a letter stating that they would not be willing to provide me with medical services. The staff scheduling for the doctor was very rude and then tried to make it out like i was the rude one which is totally not true. They also claimed that i was non compliant prior to surgery and that was simply due to me not wanting to state what my living situation was in regards to who else was living in my house. This was non of their business so i let it out ... I cant believe the doctor thought i would want to still go through with the medical procedure after having waited do long in the waiting room and also having been put through so many scheduling changes. read more

I was referred here by another local specialist (MD) nearly 3 years ago who is also a patient of Dr. Perkin. I have been very impressed with this office, my doctor, Dr. Perkin, and his support staff. Proper complete exams, easy and calm bedside manor by both doctor, nurse, and support staff. This office doesn't "over test" but is thorough, and keeps you in the decision making process. Dr. Perkin listens, and explains all your options very well, makes recommendations but not a sales pitch increase money flow I've received at other healthcare providers in town. I have found my cost to be very reasonable (but I do have a good insurance plan), and Dr. Perkin and his staff have not 'hit' me with any unexpected bills. Compared to other specialist I've had to see, cost here seam reasonable. They work with my insurance company, get authorizations from my insurance as needed and make patient cost known in advance, which is always appreciated. Bottom line is that as a patient I am extremely satisfied with my care here. I am also completely dumbfounded by the 1 star reviews as after well over a dozen office visits/procedures, they simply don't match up with the consistent 5 star I have received. I would recommend Dr. Perkin to my friends and family, and anyone else in the area that ask, outstanding doctor, very intelligent, competent and insightful, and very caring provider. Let's face it when you need to be seen in an office with this speciality you generally don't want to talk about it, and are likely to be a little self conscious at first about needing to go (pun not intended). I don't think you will be disappointed. Very happy I do not have to go to the Bay Area to find great medical care for the this speciality. Glad I was referred here. read more

I have been to the clinic in Templeton several times taking adults with disabilities. Karen at the front desk is kind and supportive with a warm smile. Jennifer Eckerman has always been very patient and listens to what the issue is. We've seen Dr. Perkin 3-4 different times and each time he has been kind and explained exactly what and why. I find both of their bedside manners to be excellent. read more

Wonderful doctors and physician assistants! I refer people to this office all the time. Competent staff and they really care.

This was my mom's experience... I saw Dr. Perkin after spending the night in the hospital, was in severe pain and he pretty much blew me off and told me he could take care of me in a couple of days. It took tears to get him to acknowledge me which finally got him to schedule a surgery for me. Thankfully he didn't perform the surgery, but he did remove a stint one week later which was again the worst experience and the most painful experience I've ever had. The man has zero bedside manner and absolutely no feelings. He is better suited for working at the DMV. read more

Patients are going through pain, scare, discouragement or somthing... . And the front dest staff sure are NOT sensitive to that. The front dest people are so unpersonable and rude. Cheer up and make someone smile and feel good at yhere low point. geezzz. read more

Very professional I know when I go to my visit they do everything for me they found my Canser before it reached stage one. My Doctor and the staff is very friendly. read more

Dr. Perkin has the worst bedside manner I've ever experienced. Apparently the field of urology attracts physicians with a predisposition for callousness. My first visit, he barely checked me, and sent me home with a sample of medication. I want to investigate the root of my symptoms, and really don't want to take any more "bandaid" medications. When I had my follow up, I told him as much. He scolded me and talked down to me like I'm some sort of drooling idiot. He finally explained that the medication was a diagnostic tool that I don't necessarily have to continue taking. Had that been initially explained, I would've been more willing to give it a try. Given that urological problems are often extremely embarrassing, painful, and frustrating for the patients, I suggest that Dr. Perkin find another specialty. I left, fighting back tears, with no answers, no encouragement, and another expensive follow up two months away. read more

I was referred to Urology Associates from an Urgent Care Center I went to. I was running late to my appointment due to an accident on the freeway and tried to call but they do not answer the phone until after 9am (even though they start seeing patients as early as 8am). When I arrived 15mins late, the young lady at the front desk was EXTREMELY rude and acted like it was a big favor that the doctor would still see me (I did offer to come back another time). I saw Dr. Paul Klosterman and he was AWFUL. He spent a total of 1minute talking to me and then expressed interest in exploratory surgery! I said I would think about it and then he informed me that he couldn't do anything else for me and that was the end of the appointment. It was the biggest $200 waste in my life! read more

This review is for the Pismo Beach office only. Regarding the staff: they are extremely rude, they don't follow through, on 3 out of 4 visits they have made mistakes with either billing, having med's ready, etc and never bothered to give me a call. It's a courtesy thing - they could really care less that I had taken a day off work (no pay for me!) and I ended up having to reschedule because of their mistake. No "sorry", no nothing. Dr. Clayton, on the other hand, is a good old-fashioned nice guy. Too bad the office manager treats his patients like inmates. Looking for a new doctor now, unfortunately, because of her. She is the face of his practice, and one I don't want to see EVER AGAIN. read more

Avoid at all cost. Dr. Perkins is very unfriendly and impatient when being seen. This man should not be a doctor.

I've been to this specialist twice now, the doctor was pretty terrible....I thought I was going in to talk about the ct scan and xrays that he ordered (since I had some pretty bad symptoms and the urgent care referrred me there)...but when i got there they said i had a procedure scheduled, which i wasn't informed about at all!! I agreed to it, but the doctor said a really weird comment to me, "I've seen just as many women as you naked, so the thrill is gone!" WTF. then as i was trying to change the nurse walked in on me naked, didn't apologize, and left the door open. I promptly walked out, one of the worst medical experiences of my entire life! He said he could do nothing else for me....kind of just like the last time I saw him. Obviously something is wrong with me but I feel like he simply does not care. Super unprofessional experience, go somewhere else read more

Jennifer Eckerman PA should find a different career. She NEVER returns calls. I had a raging urinary infection and was in horrible pain which I explained to the front desk staff on a MONDAY right at 8 AM!!! They are the walking dead just like ECKERMAN. I called right at 8 am MONDAY morning and she, ECKERMAN, never returned my call. The Dr. was not there so I was reliant on her to get help. BTW, she did this 3 years ago; the very same thing!!! Get a good PA Dr. K. I suffered many hours needlessly then your office manager did not tell me they sent my perscription to the WRONG pharmacy! I went to Rite Aide and sat waiting. Finally, many hours (6 later) Kuntz called me after hours at 6 pm to tell me my meds were sent to CVS which is unbelievable since I sat at Rite Aide for two hours waiting for the antibiotic I needed as my culture came back early that morning. I told the OFFICE Manager my plight and I was at Rite Aide waiting. NO ONE called me back to say the perscriptions were sent to CVS all the while she knew having called her twice stating I was at Rite Aide and in great pain..... I was physically waiting at Rite Aide. Finally at 7 pm I had my meds but from the wrong pharmacy. Horrible office procedure and very stupid staff personnel but apparently Kunzt does not get or see it. NO COORDINATION ZERO!!! read more

I am very unhappy with the service that I received from Urology Associates of SLO. My son needed to have an outpatient medical procedure performed and the scheduling coordinator (Natalie) called and gave us 2 dates that did not work into our schedule or allow enough time to request off from work. I explained that over the Christmas holiday would be best. She advised that she would call me back with some dates in a day or 2. She did call me back but advised that the only date Dr. Klosterman would be available would be Dec. 22nd. I advised that this is not our 1st choice but we will take it. She responded that we needed to take it because she had been spending too much time on our situation and she needed to move on to other patients. Seriously could not believe that she made that statement and had to bite my tongue from asking her, "Isn't this your job?". December 7th, I receive a call from Natalie stating that the DR. decided to go on vacation and that he could not perform the procedure until the end of January or early February. I called back and left a message that I was not happy and that my son was feeling discomfort and that I felt that they were not showing any consideration for his situation and that they were very unprofessional. The scheduling secretary called back and left the following message. Mrs. M, "I received your message and to be quite honest I did not even listen to the whole thing because you were inappropriate." I called her back asking her, "How am I inappropriate? I have not cursed at you or even raised my voice. I simply stated that I felt that your office is very unprofessional and I am not happy about the rescheduling or how much longer that my son is going to have to wait. She stated that she would check with the doctor to see if she could schedule something sooner. Natalie called me back an hour later stating that the doctor is refusing to treat my son and that we should seek treatment elsewhere. Unbelievable! Again, I cannot emphasize enough how unprofessional and uncaring this office is. Highly recommend avoiding this office at all costs! read more

This review is for Michael D. Clayton, MD. Dr. Clayton, it's time for you to hang it up. To the reader, don't see this man, his expertise is minimal, and I mean minimal. After seeing my primary care doctor for an initial diagnosis, I wanted to see a "specialist", my doctor didn't recommend anyone so I made the mistake of thinking all doctors were the same - big mistake, and used the phone book. This was October 2012, didn't think about using a review web site, another mistake. I saw this guy twice, six months months apart - his diagnosis both times was "yeah, you have this condition, nothing can be done about it." Believing him I went over a year before doing research as my condition is frustrating. I can not express first my anger at Clayton for his ineptness and my own stupidity for not researching sooner. I had to travel three hours to see Dr. Edward Karpman in Mountain View, an unbelievable difference! Before my exam he had me hold up my hands and from that he was able to explain how a bent finger was related to my condition! He listed several treatment options, gave me a prescription, and ordered an ultrasound, which he will attend, so he can have a clear view of my condition, then decide which of the options is best. "Dr." Clayton did nothing accept get paid and wanted to make regular appointments. The reason I am writing this is for others who may be considering to see this guy, don't, you need a doctor who is motivated to be current on available treatments and not just get insurance checks so he can vacation. I would give zero stars if an option! read more