Not helpful, rude and argumentative. I asked for the owner to repeat what he said because he has a…read moremask on and I couldn't understand him. He got insulted and went on a rant. There is no help finding things and the store didn't even have any customers. What a shame. I won't spend anymore money there. Save your money.

I like them. They do a stand-up job. They're a good option if you live in Douglasville. They're…read morepretty fully stocked, which is good. I can usually find exactly what I'm looking for, especially when it comes to braiding or crochet hair. They also have basic hair supplies, cosmetics and wigs. The prices are pretty good too. I'd definitely recommend them for the convenience and price. I've been a customer for years, and I've never had a major issue.

Horrible customer service. No one else in the store, 3 girls at the front just talking. I asked for…read morehelp and unbelievably not one of them would help. I will not be spending my money there. If you're looking for customer service, do not shop at that store. They were also rude and unapologetic.

I drive 22 minutes to come to this beauty supply, I enjoy the ladies who works, they are very…read morehelpful. Just don't buy the Lemonade hair that behind the counter no bueno... Bought a different hair works much better.

I love that the products are all natural and they smell amazing. My skin is no longer dry and dull…read more I highly recommend all of these products. I started using them because I noticed that my skin was dry and itchy, none of the store bought, national products worked. I googled natural products for me and I discovered this company. I'm so glad that I found them. I'm a customer for life.

I've lived so close to the storefront but never took the time to stop. I stopped by finally and was…read moregrateful I did. I couldn't remember what I ordered years ago, but the cashier was able to find my order from several years ago within minutes which helped me place my order quickly. She was so helpful and knowledgeable. I'll definitely be back to buy some more products soon.

I came to redeemed the Scent Certificate for a holiday gift & since the Cologne was sold out, I…read moreshopped for myself. Amanda the sole employee on the floor was welcoming & helpful while servicing us three customers simultaneously. Located inside of JC Penney it's a smaller layout than the stand-alone stores, yet inventory is similar. To that end, some of the popular items ie Sauvage, Gucci & Rhianna's makeup line goodies sell out like hotcakes. What a great incentive to shop/support JC Penneys as I received a 20% coupon after I paid for my Sephora products...valid a few days after said purchase.

I have only used the Topicals fade serum and it was incredible! My skin is becoming all one color…read moreas dark spots start to fade. I have a very noticeable white freckle on my face and even that is starting to blend in. I couldn't be happier with the product.

I recently located to GA from south FL. While visiting south FL, a pair of earrings was purchased…read morefor me to wear to the funeral. I decided to wear pearls instead. When I got back home to Georgia, I opened the earrings and realized I had a similar pair. I went to this location to return them and possibly shop some more. The return, accompanied by a receip, was rejected because "their sales would be affected." This is not the company's policy. I was inconvenienced as I had to drive 30miles just to get to that store in the first place, and the only thing someone can suggest is that I keep them because "they're pretty." Perhaps if customer service were a little better, sales would not be a concern. Now I know what store not to shop in when I travel.

After shopping at Sephora which is located by the Accessories, I stopped by the Jewelry Counter to…read morelook around. Due to the sales & extra discounts, I ended up purchasing a few gifts. I was being assisted by one of the engaging employees who had to hand me off to Bria, the Manager to answer some inventory & pricing questins. She too was just as friendly & very helpful. I took advantage of the pay now at a sale price & pick up later. Bria wrapped it up for me, gave me my pick up slip & I'll be back this Saturday for more wonderful customer service & hopefully more sales. I rarely shop at JCP, yet with downloading the App & taking advantage of instant deals & saved some for later, I'll have to visit JCP more often.

Once you get past the long wait in line (I'm all for Social Distancing) the shopping experience…read morewith the Associates floating around is great. As long as there is a sale, I'm picking up my go-to items. I'm starting to notice each location has a slightly different layout, yet inventory is the same & fully stocked. I was able to use all of my coupons & earn points. To that end, when I'm in Cali the stores apply your purchases for points in store. Everywhere else, you have to call Customer Service to get your points added to your account. You can always redeem online, yet saving the $6 shipping fee is a bonus if you want to shop in-store. Hats off & candles lit for the way they are navigating customers to safeguard everyone's space & health.

Went to Arbor Place Mall, Bath and Body Works to pick up a Valentine's Day gift. Everything started…read moreout pretty good until I needed some assistance finding a particular fragrance. The associate who assisted me said that the Dark Kiss frangenace was not carried any more, but I should try another frangence, into the night was very similar. So I said cool. She took me to where it was located and I asked if she could make a gift bag and she said yes. Then the weirdest thing happened. Another associate came over to where we were standing and so they just standing talking about some IG social media post on the associates phone that was assisting me. So I am standing looking at the both of them trying to figure out if I was getting punked..after about 4 minutes, the second associate tells the lady, I think he needs your help. I was bewildered.., and strangely amused. It must be a young people thing, because she turned to me and continued to assist me as if the twilight moment had not happened. To be fair she did complete the sale with me with better customer service and even gift wrapped the product..Other than that, I like the candles they offer and the other products are a great way to let your loved one know they are loved without breaking the bank...

Today I had a bath bomb party with a group of ladies at buff city soap in douglasville,GA. Joseph…read morewas very kind and friendly and helped me coordinate this get-together. They allow you to bring drinks and snacks to eat before the party starts. While we ate, we shopped around for scents we wanted to add to our bath bombs as well as other items we wanted to buy. Joseph and his assistant were very knowledgeable and helpful. It was a fun experience to have with a group of people. I would recommend this to anyone who wants to do some self care bath bombs.

I love it here. Great all natural products that smell great. Found them on a whim and it was so…read morecute inside I ended up buying all the things. You can customize your scents because they make everything in house. The products are also all natural. The bath soaps with shea butter left my skin feeling amazing. I also got the laundry soap and dryer balls. I will never go back to Tide!!