As a business traveller I have tremendous respect for what the TSA has to do and the people and…read moreattitudes they have to deal with so I consider myself exceptionally patient as they are just doing their jobs which few truly appreciate. However, they often are their own worse enemy. My family and I were traveling and my carry on took a hit for an item that ended up being a headset in my bag which is fine and even the fact it took a hit on the explosive test I was still fine but the problem is the complete absence of communication by all three TSA officers which were honestly just jerks to deal with. After they pulled my bag it took 12 min before anyone even acknowledged me about the issue as others walked by me without even acknowledging me. Finally they searched the bag again with hardly a grunt as acknowledgment then they were ready to clear it but the explosive detector had a false positive so they searched it again and proceeded to throw out items that they were prepared to ignore the first time had it not been for the false positive test. Again I have no issue with the search or throwing things out but their communication skills and attitude just flat out sucked. I hope the TSA provides interaction communications training in the future as this crew of 3 desperately needed refresher training.

Texas - DFW - Dallas/Fort Worth International Monday,…read more05/01/17 13:00 TSA Agent (didn't get his name): Dark hair, mustache, behind desk, seemingly in charge of shift. Checkpoint: E31 Usually don't have issues anywhere else I travel to/from, but for some reason at DFW I tend to get some silly shenanigans going on with my carry-on. I don't mind the occasional pat down, or even the rudeness. I realize they have a job to do and a sucky one at that. I can put up with that for a few minutes and not get butt-hurt over it. Fortunately I don't ever get belongings confiscated, just searched and tested, etc. However, this time was different. Visited my Mom & Dad in Dallas. Father aging badly. In his 80's and not doing well. Gave me a present to take home, nothing major, just an As-Seen-On-TV Air Dragon (little portable hand-carry device to air up small tires with, like lawnmowers, etc). Can't even power it on unless it's plugged into a cigarette lighter or wall plug. After explaining all this to the TSA officer behind the desk who tried turning it on himself, he still said it would need to be checked in at the front, mainly because it "looked like a power drill" was the only real explanation I received. I explained I had no luggage to check in, and that even doing so would cost more than the device was worth. So I had to leave my Dad's present behind for someone else to have a free Air Dragon. And that's what irritated me the most, is that it was a gift... and a harmless one at that. I had reviewed the TSA "What Can I Bring" website before going to the airport and didn't see any reason why it couldn't be admitted. No residual fuel, electronic but can't power it on; other non-powered tools are allowed, so I just couldn't see the reasoning behind it. Needless to say, I felt robbed by an entity that is designed to protect. But as long as we're protected from those dangerous Air Dragons we'll all be safe.

My wife's carry-on was inspected and run back through xray because she forgot to take the iPad out…read more They removed iPad and ran it through the machine. We arrived in Miami and upon unpacking the iPad (Pro) and a cylindrical battery charger are missing. She did not open the carry on inflight. It was iPad Pro in black case. Basically they took the iPad out and didnt tell her. We were able to find it and get it shipped back but the battery charger was stolen. Likely by TSA as no one else had possession. This group is poorly trained at best and downright ignorant on average and do not have my trust that they haven't let weapons or explosives by. Recently an undercover audit showed that 90+% of contraband was successfully boarded onto a commercial flight. Put air marshalls on all flights and disband the TSA.

Officer Townshend was the most unprofessional, ill-mannered, inconsiderate excuse of a public…read moresevice employee possible. She acted as if my children and I were an unnecessary disturbance in her day, all because I did not push my belongings into the machine in a timely enough fashion for her. Perhaps I could have done so more efficiently if there had been a table next to the xray machine for me to slide my things along. We had just stepped off a flight from London and as an American it pains me to say that based off of first impressions alone, American is not very welcoming or kind. Too bad officers like Townsend are what greet travelers to this otherwise great nation.

I arrived at this location prior to the doors opening, received a number ticket from a very…read morefriendly and efficient employee. I was about 15th in line, but was speaking with a representative by 9:10am, who was extremely helpful and courteous. She provided the form I needed and will file on my behalf. I was expecting to stay there much of the morning, but was on my way home by 9:30.

So... We all know government agencies are somewhat nonsensical :)…read moreTook a friend to get a replacement for their SS Card, not a bad wait. Here's the kicker, at some point a certified birth certificate is not acceptable? Go figure.. She was told needed a doctor's statement with name & dob signed & stamped!! Kid you not! The response to shock was "I don't know this is you" This says welcome FRAUD. We all know there are bad actors in every profession. So you could create multiple versions of identities. Sent request to Doctor office, stated had to be stamped. Finally got the letter, no stamp (they don't have one) Went right back, 20-25 minutes later process completed. Birth Certificate works to get a passport (at least it did) Can you think of any reason it would not be accepted for replacement SS Card & since when? Oh! If you are trying to get SSD for anyone this after 400+ days. 1st thing I heard when I got a person is well you know Covid-19 backlog! Additional fact this is for Widow's benefits spouse passed 11/2024. recording says 200 days

The absolute worst. I had the privilege of using CLEAR or Precheck but I arrived at the airport way…read moretoo early to be able to use it so I got in the regular line for the first time in a long long time. My luggage was a little bit too big for the belt (which in my opinion it wasn't even that big) so it had to be checked in a different lane. I had to wait nearly 15 minutes just for the bag to be "picked up" which I thought was absolutely ridiculous. Giving it two stars because the person who ended up checking my bag was super friendly unlike the rest of the staff. TSA will TSA.

I travel around 3 times a week in multiple countries and states…read more I thought 1st & 2nd time going through TSA pre line at this terminal was horrendous until yesterday, 5AM , the TSA agents are angry , make fun of passengers , change their positions going from one computer to the next They had some weird paper with names and tasks letting them know who is "miserable " enough to do the next bag check. They give you dirty looks for god knows what reason, just an awful experience , Here comes the best part, They pretty much ganged up on me and my carry on, like I said I travel multiple times a week, never an issue This time they pretty much emptied out my whole entire carry on, best part of this whole encounter is when they made fun of me right infront of my face knowing that my flight boarding any minute so I have to stand there and take it. Needless to say they took out of my carry on everything that they (2 female TSA agents) whatever they "kind of liked" and under their breath I heard "oh I could use that" "now that's expensive " I was absolutely baffled and confused as to how I just got robbed in broad daylight and couldn't even complain or say anything because my kids were waiting for me back home so I couldn't miss my flight. Just utter shock and disappointment in the humanity. I heard Macdonalds is hiring.

It moved quickly…read more However there's always a line and rude staff every encounter I've had.

Boo, is this the definition of government employees. Two different xray machines, two different…read moresize buckets. Confusing since they are not very vocal. Oh and we don't have to take our laptop out. Since when is that an option! TSA agent had an attitude ut could not be vocal enough to let travelers know. LAZY!

So, let's get a few things straight. I travel for work more days a month than not, mostly flying…read more I have stood in the 3-second scanner easily 25 times this year. Now, I'm not skinny... but I also don't wear plus size clothes. Today, at DFW, I go in to the scanner, put my feet on the yellow footprints like I do every single time. The security agent leans in to me and tells me I need to step significantly further because I have 'power thighs'. I made a face and said that I have never been told that before and she said it's because I need to make sure my crotch doesn't come up as a point to be searched. What.the.f@ck. Seriously?!?! I don't know that a TSA has ever made me feel so mortified, and like I said, I'm not a twig, but there were plenty of enough bigger people in line than me. The worst part is I have to go through DFW every two weeks.

It's a beautiful facility with a good selection of books, as well as a very knowledgeable and…read morefriendly staff. The majority of non personnel inside the building were homeless people taking refuge from the heat.

I didn't make it past the front desk....and this is my review of my experience…read more The front desk clerk (I'm talking to you, Mrs. Yellow shirted, "I Love My Library Card" lady) was the most emotionless, bored, uninterested, monotonous, person I have ever seen as a customer service public servant. She offered no greeting, but did ask if she could help me. What I needed help with required a manager and she was more than eager to get one for me. While I waited for the manager, she made eye contact once, while continuously scanning what was going on behind me and continued with small talk about the weather. I asked if she was a volunteer, to which she answered directly, "Nope". I then asked how long she had been working at the library....her response? "27 years". Good. Lawd. She needed to obviously retire. She showed no excitement or interest in her job. Even Richard Simmons would have gotten depressed.

Compared to other states/counties, these guys know how to do this. Some states (looking at you…read moreMissouri and NC) it's a mess. This was fairly painless getting my Texas license plates. Clerks were pleasant and helpful. Pro tip: check your address on the paperwork to make sure they got your address right. My bad for not checking while I was standing there. But the next day no problem getting it fixed.

On a BUSY day here you'll take 30 minutes max. Very organized you're usually in and out before you…read morerealize it

These guys/gals were tremendous! Competent, intelligent and…read morevery helpful. Lightning fast but throughly done. The gave me an inspection for the registration of the car too. Excellent and I'll be back when it time to change it again.

Excellent service and highly professional. I've never been to a DMV like this, it's efficient and…read morenice! Recommend you check out the website prior to making an appointment or walking in for any forms and information you may need to bring with you. If there's a charge associated with your need, recommend bringing cash or check as they partner with Chase Bank, and all credit debit transactions are charged a 2% fee. Kudos to the staff members that make this DMV run smoothly.

What happens with the IRS in this country? The taxes do not fail to discount them but if you have…read moreany problem it is impossible to create an account and call is worse, and as if we were not busy, going in person you should lose the whole day to be attended to.

Taxation is theft! This government entity shakes me down…read moreevery year, for all my hard earned money. If they're so smart up there in Washington, why don't they just tell us how much taxes are? Where else do you have to figure out some math, nobody tells you what your answer is, and if you get it wrong, you go to jail? I feel offended that I have to pay for $500 hammers and Ted Cruz's salary. This place sucks.