Great local location for all your shipping needs…read more Ships with multiple vendors FedEx, DHL, UPS even USPS, so if you rather not wait on the pkg line at the P.O. this should be your spot to pop in and out quickly. Customer service always smiles and truly aids to give you all your options. Super reliable as all our packages have gone out when described and arrived when predicted.

What a great place the owners are so sweet!! Its great that I can make my returns in one place!…read moreInstead of having to go to the post office FedEx and UPS.

No Matter how many times I say DELIVER TO BACKDOOR ONLY, they keep leaving my packages on the front…read morestoop where my landlord lives. Considering my landlord and I don't really get along that well and is 76 years old and has a hard time coming to the door, she gets upset every time she has to come to the door due to it ringing for her to collect a package that she now has to hold onto to give to me. Our work hours force me to come home very late and sometimes I don't get my packages for days from her. This is why I specifically note to deliver to the back door. But once again, my package was delivered to the front stoop with only two weeks left till Christmas when package theft is at its highest. If the package is left in the back, no one sees it... When left on the front stoop because my landlord won't take packages anymore, it is free-for-all to steal. I don't understand what else I need to do to rectify this.

Came here to drop off a package that I had to return. The return label was supplied for free by a…read morecompany. The man quickly scanned my package and upon asking for a receipt I was told I had to come up with cash. The man told me theres no free lunches, when I asked for my package back to take somewhere else he refused and continued to tell me I lived in basement and don't know what the real world is like. Truly bizarre experience, don't know how places like this stay in business.

This was one of my best experiences. I forgot the 2 ladies names that elevated my entire…read moreexperience. As soon as I entered the tone of the visit was set with a huge welcome and smile. Everyone at this location radiated positivity and I gave it right back. I travel from Brooklyn and travel to different areas daily and this one made me feel so at home. I created 3 labels and assembled packages to go out using the QR label feature . The manager was able to find my fed ex account and print out training materials for me to onboard my new hire. I overheard their customer service with other clients and they went above and beyond even when the client wasn't the most polite. The value I received here was priceless!

Hey Staples, I don't what or who you use for training your employees but you should make it…read moreavailable to all stores. I've never been disappointed with the service and help I've needed when I use your stores. And I mean all over the country. I'm not the brightest bulb in the box when it comes to my cell phone or computer but I've always been helped till my task at hand was completed. A great big "Thanks " to you all who have helped me. A special shout out to "Claudia" at the Massapequa store on sunrise highway. She's helped me numerous times. Again, thanks and I certainly will be back, Jim Nolan

Yesterday I had to go into Staples to print out some unique gift ideas and Ethan at the massapequa,…read moreNew York store. Was there on Father's Day doing the job of six people never lost his composure always had a smile and w stone there left feeling they got the personalized service that one would hope to get when doing a project like that. These are the type of kids you need to reward with raises and promotions. He had that entire copy center on lockdown with seven different Father's Day projects going and got them all done correctly with patience and worked with the customers. This is truly an unusual site these days as kids have kind of lost that work ethic, drive and sense of urgency. It's nice and refreshing to see someone who actually takes pride in their job and kills it

I have a small hobby business run from home, as well as a remote consulting practice. These require…read moreme to visit this store at least several times a week, on average, In doing so, I have found the three guys that run this place to exhibit, at least in my view, the ultimate in customer service. Pat, the guy that manages the store and also routinely mans the front counter, is always very upbeat and I find, extremely customer friendly. He is always willing to help those that don't understand the shipping process. There are many repeat customers that are used to bringing in different types of online sales returns, but also those that have not been there before or often and are not aware of what's involved in packing and shipping properly. Pat is always willing to help, and in that way can be very informative as well. He has in the past made labeling suggestions to me that have been very helpful. He is also the location's notary, and is quite adept at streamlining and explaining what's involved and how it works, for those coming in for that, that are unfamiliar. I find at times, in an effort to better serve their customers, when the place gets a longer line, Pat can pick up speed to look to get customers out quicker. Damian, is the epitome of calm, and exudes customer service. He will routinely go out of his way to help people, and seems to have the ability to remain calm and relaxed, no matter what is thrown at him. Quite often I have seen people come to the counter, and after waiting on line, find they can still not locate their shipping label in their phone. Despite the mounting line, where he could just as easily tell the customer to come back when they find it, he will routinely ask the person if they might allow him to help, He then, very efficiently finds the missing label, hands them back their phone, with a shipping receipt and sends them on their way. I can't think of any place I patronize where the staff might show that extra effort and courtesy. Another member of their team, Tim, I have found to be the consummate gentleman as well. He is often there late in the day, and encounters people coming in, minutes before closing, While he is cleaning up to end the day, he will stop to assist the consumer and just return to his closing activities, without rushing them. When I had started leaving this post I noticed that the rating was not as flawless as I had expected. I saw that some were not at this level. In scrolling down I found many that were a decade old and before the revision of the location's operations and the change in staff, and even some meaning to critique other UPS Store locations included here. If you have any reason to need any of their services, of which packing and shipping are just part of many, I personally suggest that you visit this location. I truly believe you will be as satisfied as I have been in the manner I have been treated. Just an aside, people have commented on the difference in pricing between the UPS website and the store counter, as well as the cost of boxes and materials. Many are not aware, each UPS Store is individually owned and incurs its own overhead and payroll costs, hence there are two distinct pricing structures set by UPS. Any consumer is able to print out their own UPS label online, even set up their own UPS account in minutes, afix the label to their own box, and drop it off at the store with no charge for the drop-off, as I do myself.

This is not the first time I have been to this store and every time I have come here they have been…read moregreat. Always are friendly and up to this point there has never been a problem. This is my goto ups store.

It's a very good laundry mat but can be very crowed. It is cheap and affordable. Snacks overpriced…read moreand so are drinks. Food or cooking above the snack to try to make you hungry. This time I went it was playing ai pop songs but this place is always under new management. The bathroom has a key that I hate very much. Laundry dryers take too long. A lot of places around to go to though.

Clean and not busy! Attendants are always around. It's in a good location of a shopping center…read morewhere you can grab more detergent in a very short walk if needed. Only thing is parking can suck as some people don't really respect the unload/load zone parking.

Loved it! Incredibly kind and helpful staff and really fun finds! Was in town visiting family and…read morewe took a break to check out a local place for a welcome change and distraction from the usual. Got an extra blanket for the hotel and a cool tee with the name of a local NY record store which matches a completely different local bar where we are from. All that and an insane jumpsuit! Would go again, for sure!

Great store and very kind staff! They have a wide selection of items. Definitely will be coming…read moreback.

Very nice guy Good service…read more On time All the time From Emmanuel Hileah Did for me few notary & apostille service

We needed both State and Federal background check documents translated and apostilled. It was our…read morefirst time acquiring such documents, and we needed them very urgently around Thanksgiving week. It was a very stressful situation. Luckily, we found Notary & Apostille Service by Alan. Their website has a very good explanation of their services, and I found the AI assistant particularly helpful in understanding the process. Alan was very efficient in getting our documents done and even delivered them to our home. I highly recommend his service.