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    US Post Office

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    9 years ago

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    Gorilla Delivery

    Gorilla Delivery

    3.7
    (3 reviews)

    Gorilla delivery is the best! They picked up a very heavy 72" diameter table weighting 375lbs from…read moreArhaus in Roslyn with ease!!! Carlos & Jose were amazing they were very organized and punctual! It is so hard now a days to find a company with great customer service and who is actually punctual Gorilla delivery has it all! Victoria was so great and easy to communicate with she made the delivery such a breeze and immediately followed up to ensure everything went well true professionalism. I will be using and recommending Gorilla Delivery to everyone I know ! Thank you so much for being so great.

    On 11/24 I inquired and paid for delivery service from Crate and Barrel outlet…read more Was told my item would be picked up on 11/26 because C&B's policy requires pickup within 2 days, otherwise there would be a 20% penalty assessed On 11/26, I texted asking for confirmation my item was picked up. They confirmed. On 11/30, they said they would deliver my item on the next day, 12/1. ***Later on 11/30, I received a call from C&B with photo proof that my item had NOT been picked up, despite me asking and receiving confirmation on 11/26 (???)*** I then received an apology (no token reimbursement for the inconvenience) and promise that it would be picked up and delivered 12/3 or 12/4. This is in contrast with their policy that if *you* have to reschedule the delivery, you'd be charged a fee. 12/5, one day after the promised date, it was finally delivered (30 minutes before the agreed time window, when I was on a work call). There was, however, an imperfection I did not notice in my initial photos I took of the item at the store. (I completely understand I'm buying from an outlet, so I took my own photos of the condition before leaving the store). Mike insisted that the imperfection was there when they picked it up and that they took photos as proof. However, when I asked him to send over the proof, he refused citing "policy" and said he would share those photo proofs ONLY to C&B. Then I'd have to take it up with C&B. What is the logic behind this policy? ***If you're so eager to prove the damage wasn't caused by your crew, wouldn't you be rushing to send me those photo proofs?*** In fact, when I used other moving companies (Piece of Cake for example), they were so eager to point out right away scratches already on our furniture before moving them, to cover themselves. Of course in those situations we understood and appreciated them pointing this out. Regardless, I called C&B and even they said Gorilla's policy sounds absurd. And that Gorilla didn't reach out to them to share any photo proofs to then share with me. I texted Gorilla and have been ignored for a week. If you use them, pay with credit card to ensure you get proper buyer protection!

    US Post Office - postoffices - Updated August 2026

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