Great staff Wonderful Service they are fast and reliable and…read moreefficient.. Thank You Always

Small little family owned business. Hanna was great and made the shipping process extremely easy…read more So much better than ordering wines directly from each winery to be shipped. I shipped a total of 6 wines to South Florida. They arrived within 1 week without any issues. Definitely would consider using them again!

Great service, very accommodating in helping us find boxes to ship out items. Tape, boxes, and…read morebubble wrap was reasonably priced.

Packages that need to go 550 miles go over 4000 miles for no apparent reason. Ordered from central…read moreCalifornia to go to northern California. And it goes from central California to Redmond, Washington and then so far back towards California again. Other package ordered from Troutdale, Oregon for northern California went to Louisville Kentucky and the back to California. Does this make sense in anyway?

Can always count on amazing customer service! Thank you for your consistency and kindness!read more

Just ridiculous. I've been having a wine club shipment shipped here for 2 years now. SUDDENLY…read moreTODAY there is a $5 "pickup fee". Total b.s. I'll NEVER be back here. Never.

Unprofessional, rude liars and thieves! Took my credit card info and charged initial purchase,…read moreincorrectly entered the names and addresses in communication with the carrier and when I called to point out their mistake they were rude however fixed the issue. A month later unauthorized charges show up on my credit card. I called them and actually allowed them time out of my day to explain themselves- their manager was even more rude than their counter girl and continued to insist on some petty explanation for their fraudulent behavior. Anyway, would stay away from this ridiculous company, or else they will keep paying their bills with your credit card! Obviously, I filed a fraud report with my bank. Too sad that places like that still exist - bad look to a beautiful town like St Helena.

Based on the previous bad experiences with wine shipping companies in the Saint Helena area, I…read moredecided to look on Yelp to see if there were other options. That is when I came across Bodega Shipping Co and found some great reviews so I thought I would give them a try. I was in town wine tasting in mid April and decided to purchase an expensive case of wine for a friend in Utah because they helped with my move out west. I had also purchased three cases of wine for myself. Before I headed back to Utah, I visited the Saint Helena location to ship a total of four cases of wine totaling over $3800.00, one to a friend and three to myself. Everything seems to go OK when I dropped the wine off to be shipped but when I returned to Utah, I waited for a few days to receive my wine because that is what I was told by the person working the counter that day in mid April. So I waited, and ended up waiting for over a week and still nothing. However, my friend did receive his case of wine but it was the wrong wine. I had specific instructions on the paperwork and box that was left at Bodega that day and they shipped him my case of Merlot instead of the case of Cab Sauv. After speaking to my friend and him stating he received a case of wine, the wrong wine, I tried to contact Bodega to find out where my other three cases of wine were and I could not get through to anyone. After trying to contact them four days in a row, two of my cases showed up, but to date I am still missing the one case of Merlot that I purchased for my friend. After trying for over a week and a half, I finally got in touch with some rude customer service person at Bodega in Saint Helena and I was told that there were not able to locate my case of Merlot and would look into it. Well, after weeks of waiting I finally had enough and called them to refund my money for the shipping and to file the claim on the lost package. I was told that because it was going to Utah, that they were not going to refund anything. As for using them again or recommending them to anyone, I would tell anyone who asks to never trust Bodega Shipping Co because they are rude and very unprofessional. They are lucky I can't give them zero stars because that is what the experience was worth.

Shannon is awesome! They can make any size box. We ship here with UPS, FEDEX, and USPS.read more

Business hours on yelp and store hours do not match. Parking is terrible. Customer service is okay…read moreat best. Not listed as a mailing company, shipping, fedex, ups, etc online. NO CLEAR SIGN so now that there is a shipping problem and the store name isn't listed as a mail place or clearly marked on satellite images (because their unclear sign is maybe a 8inches tall and covered by a much larger sign reading "Fedex") I was forced to come down to the store and guess there hours. I come all the way down here and their posted hours must be wrong because there's no one here! ...I am forced to wait 25 minutes for something that is their fault to begin with. (My shipping/tracking number says it's invalid. I could have done this over the phone if this company wasn't run by people who lack the basics of running a business...ie business hours) never going back. I didn't spend $30 on a service for these kind of problems

do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to…read moremisleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member.

Always polite, efficient and helpful whether it's with shipping or mailing services or notary…read moreservices. We have been using them for years and have always been happy. Beats standing in line at the post office hands-down!!

Service Requested - Well, I went to return a UPS package. They told me to go to a UPS store and…read moregave me a little paper with the address. So I walked there instead. Quality- They gave me a piece of paper with an address (which was nice) but that wasn't what I really wanted. Value- It was nice that they redirected me to a place that would actually take my UPS return package but as for the value of advertising UPS shipping? A little suspect... Honestly, if you have the UPS logo on the top and in the middle of your sign out front, please do not refer me to a different UPS outlet. It's fairly deceptive to advertise UPS almost as your main gig, yet refer me to an entirely different location. Need to ship via UPS? Go to the UPS store. They'll even give you the address on a little sheet of paper.

Very friendly and efficient. They do everything happily. I will definitely go back. Nothing seems…read moretoo much for them

The most reliable UPS location and open on Sundays! Easy Amazon return kiosks and drop off!…read moreConveniently located near: Safeway, Target, Tesla charging, Hallmark, AT&T, Crumbl to name a few stores. Plenty of parking and service has always been good. I do miss the old staff but the new staff is friendly - I haven't had an issue and I go here a lot.

Excellent service Everytime Very courteous and helpful…read more Prices are very good and lines moving very fast over there They have great hours of operation too

The Pak N Mail Crew always exceeds my expectations! I've loved working with them to create an array…read moremarketing printing projects and have always been very satisfied with the results. The team there is so friendly, personable, and helpful. I *strongly* reccomend!

These people are so friendly and efficient and work on getting your jobs done quickly. Truly happy…read moreI found this place around the lake.

Absolutely amazing service! The ladies there are sweet, proactive, and fast!…read more I waited in line for no more than 5-7 minutes and within that time they processed and helped two customers with passports. We drove from Sacramento because everything in the area was fully booked for at least one month out. They are the nicest post office clerks I have ever met. My son has autism and doesn't do well with pictures. Well, let me tell you! They were interactive and patient when taking his passport picture! It went amazing! We were in and out within 15 minutes. Oh, and they had a cute little table with color pages. So thoughtful! 10 out of 10 service! Thank you! So worth the drive! I highly recommend them!

This was my second visit at this post office and I was soooo disappointed to go in this time…read morebecause the woman Mellissa was rude as hellll!!!! I was just trying to help my friend get her passport. She was disrespectful and made me feel dumb like I didn't know what I came in there for as if I didn't just drive 45 minutes to come get my passport. Her tone of voice was not inviting and had a bunch of attitude and she needs to be talked too about her customer service and how to control her tone and talk to people kindly and respectfully. I don't appreciate feeling be little or dumb and if I needed help I would have asked.