do not go here : very disginest tried to make me pay 47$ for a13$ price. i was subjected to misleading shipping practices and potential misrepresentation of USPS shipping services. On the date of the incident, I visited this business to send a standard document envelope from Napa, California to Santa Monica, California. I explicitly requested the most economical ground shipping option with tracking. Instead, I was informed of the following: That USPS tracking was not available for my shipment; That I was required to use FedEx tracking instead; That the cost to ship a standard envelope would be $47. This pricing and explanation appeared inconsistent with standard USPS ground shipping services. Based on my prior experience using independent mail centers in Benicia and Glen Cove, similar shipments typically cost approximately $5-$13 and include tracking as part of the service. After leaving the business, I independently verified the issue: A USPS representative confirmed that the quoted price was not consistent with USPS Ground Advantage pricing; Independent mail centers in Benicia and Glen Cove confirmed that USPS tracking is normally included and that the $47 charge was significantly above standard rates; I later completed the same shipment at a different mail center in Glen Cove for approximately $13 using USPS Ground service with tracking included. This suggests the possibility that I was either misinformed about available shipping options or directed toward a significantly more expensive service than what I requested. The behavior I experienced may potentially fall under deceptive shipping or misrepresentation practices involving mail services, including situations where customers are: Told USPS services are unavailable when they are actually standard options; Directed toward higher-cost carriers without clear justification; Given inconsistent or misleading information about tracking requirements. I am also concerned about the potential impact on vulnerable individuals. While in the business, I observed elderly individuals and individuals who may have limited English proficiency, who could be more susceptible to unclear or misleading pricing practices. When I questioned the pricing and declined to proceed, I was met with a dismissive response, including the phrase "Welcome to Napa," delivered in a condescending tone. This interaction gave the impression that such pricing and treatment may be considered normal in Napa, which is deeply concerning as a consumer and community member. read more

All American Mail Center - Notaries Near Me - Napa, California

Always polite, efficient and helpful whether it's with shipping or mailing services or notary services. We have been using them for years and have always been happy. Beats standing in line at the post office hands-down!! read more

This is very reliable service location for mailing packages. Staff is efficient, consistent and always eager to make sure your packages are in good hands. Miguel is super helpful and always so courteous. Great services and place is organized. It's quick and efficiently process in comparison to post office. read more

I called because I needed my tracking number confirmed because I couldn't read their handwritten numbers on my receipt. Person on the phone went on and on about how they don't do tracking for usps. I get that. She got heated over nothing because that's not why I called. Jeez, stop and listen much? Very unprofessional and lacked listening and comprehension skills. Finally, she handed me over to the girl who originally wrote my tracking number and she understood what I needed. Her 2 looked like a 0. It made all the difference. Problem solved. Less dramatic than the first employee. I'm never doing business here again. read more

All American Mail Center has convenient hours and helpful staff. My go to for shipping when I am down valley

This used to be my favorite store for shipping needs but I'll never come back. I shipped a return of an Apple product back to Apple from this store. They didn't provide me with any receipt of the package being dropped off, and when I asked they said they do not offer receipts. This was a red flag for me, in addition to the rude demeanor of the woman helping me, but I left the package anyway. I looked back after I'd walked out and noticed the package was still sitting on the counter in front of her where she had scanned it instead of placing it with the other outgoing packages. Strange, I thought. A week or so later, Apple called me saying the returned package was empty. I can't say with 100% certainty if the cold woman helping me is responsible for stealing the contents of the package, but it seems likely, and how convenient for them that they don't provide receipts. Don't go here!!! read more

i've recently had to go to this business. It was very quick and easy. The staff is very professional and gets the job done in a timely manner. read more

Compliments to All American Mail Center, 1370 Trancas. I was looking for a shipping company to ship wine to my niece. The clerk was so nice to explain the process. They have the boxes, cool packs for white wine, all the things needed to ship wine and anything else I might need to ship. She went over the prices, weights, etc. It's so nice to find a small business owner in Napa that I can use and recommend. Dottie Rentschler read more

I've been going to All American Mail Center for years and I am so happy they are in Napa. Saves me the headache of going to the post office where you seem to wait in line forever. The employees are very kind and helpful. They have adorable cards, PO Boxes, packing material and a notary! One stop shop! read more

First thing, is that they do not give you a receipt, and no tracking number, so how can I track the package.the company Dish told me that they haven't received it, even though, it was mailed between 3-4 weeks, and the company Dish hasn't received it yet. Think twice before you trust this company... read more

Called for a rate, very easy process very upfront. To ship 12 bottles to Florida was $65 plus $20 for insurance up to $700 plus $8 for the box Weather controlled up to the last 2 days package is on the truck Same price for box they didn't offer boxes for less bottles read more

Excellent service. Extremely convenient. Professional and friendly staff. This is our go to place.

Amazing staff! I shipped something overnight for a morning delivery, the driver arrived at 6:30 am and indicated he will return the next morning. When I called UPS I was told the owner of the shipping account is the only one they will speak with to make other arrangements. I contacted the store and these young ladies took care of everything and the UPS driver returned and delivered my package within 2 hours me asking for help. read more

Great staff! I needed to get my fingerprints done on a time crunch, and the website my university required didn't allow same-day appointment scheduling. I called in to see if there was anything they could do about scheduling and the woman who took my call was able to do some scheduling work-arounds so I could come in and get my prints done right away! I am so extremely grateful they were able to help! I was a little frazzled so I didn't get the name of the wonderful lady who helped me, but I believe her initials were A.S. Staff was friendly, efficient, and kind. Highly recommend going to this location for fingerprint services! read more

Before visiting Napa I checked out different shipping places online to ship our wine back home to Massachusetts. All American seemed to have reasonable prices and decent reviews. It was fairly close to our hotel, so I stopped in one day to get the lowdown on how to ship. They said they could pick it up at our hotel, just let them know. I wanted paperwork confirming my shipment and someone to look it over so decided to bring the wine in to ship. I picked up a form on my first visit. We had some of the wineries ship direct, but had a case worth of wine to ship. The ladies I spoke to here were very nice and helpful, and the day we brought the wine in, they had us place it in the shipper box and explained it would be picked up the following week by a third party shipper and trucked to a state that allows shipments to a regional center in a state that allows shipments to Massachusetts. UPS would then get it, email me a tracking number and it would be delivered to me. We insured the wines and the cost for shipping the case was $103. The day after they told me it would be picked up from them, I received an email letting me know it was on its way, in a temperature controlled truck, to a temperature controlled facility. A few days after that I received an email with a UPS tracking number that let me know it was in New Jersey. The next day it arrived here. I have no complaints and would definitely use them again. read more

Shipped 12 bottles of wine for a fair price. They have boxes for wine shipment and very simple method to get your wine home. I recommend shipping to 12 bottles to a commercial account. This mail center is saved to my bookmarks! Thanks!!! read more

We asked at front person at Hilton Garden Inn Napa, and they recommend this service. We've collected 12 bottles of vino at Napa vacation. All packed well and delivered safely. Thank you. read more

All American Mail Center - Notaries Near Me - Napa, California

We recently visited Napa for a tasting tour of 25 wineries. From past experience with traveling out of state when wine tasting, we knew shipping our wine was a consideration. We did some research and called All American a month ahead of time, we were pleasantly surprised when they said they would pick up our wine from our hotel the day of our check-out. WOW!!!!! They pick up at no additional cost since we were in Napa. Now that's a great service. The gal I talked to was very kind and said they will take care of it, no worries. No need to list the wine, just leave at front desk of hotel. Just call to arrange. (So okay I procrastinated and called the night before as I forgot to call earlier that day. But it was no problem. But don't recommend procrastinating) For fellow wine tasters, this is a great service as usually we have to wrap up wine tasting early the day before we depart so we have time to get all our wine boxed up and drive it over to the shipper. Not this time. We had 4 cases of wine and with a quick call to All American the day before we arranged for our wine to be picked up the next morning. We were staying at the Springhill Suites by Marriott in Napa. The staff there gave us a luggage cart and kept our wine in the back, ready for All American to pick it up early in morning. The only negative is I would have loved to have gotten a confirmation pick-up Email as soon as All American took possession of the wine, but figured the Springhill Suites would have called us if the wine wasn't picked up. The cost was competitive. Our wine came quickly and was boxed nicely. read more

I went in because my scanner/printer was not behaving. I needed to get a document notarized, scanned and emailed out. Ryan helped me with all of it. He was professional and assisted me with getting the task done quickly! Great service! read more

This center offers so much....have been using for years. The notary service is especially so helpful. They make all transactions flawless and complete in every way. I was pressed for a notary and email late this afternoon and they came through again! Ryan, who was the notary for this made me feel like all the docs were done correctly and completely and made sure the recipient received them. He really helped a stressful situation turn into one of an acccomplishment. Please us AAMC! You will not regret it. Plus there are many other services there as well. Thank you Ryan! read more

This is the second time I have dropped off prepackaged/labeled overnight packages at this location before 10am and both times they did not get to UPS until the next day which delayed arrival by a day. They appear to be unreliable. First time I thought okay, I'll give them another chance, 2nd time - unacceptable. UPS tracking notification "Sender tendered to UPS after the latest pick-up" read more

This is our second time using All American Mail Center during Napa trips. Excellent service and safe shipping for bottles of wine. They arrived perfectly! read more

Great notary service! Yes, someone is there Mon-Fri and sometimes Sat. You can call to be sure as they are very nice on phone. This business has been around for years and we trust them for mailing packages. Especially, at Christmas. And now we trust them with their Notary service. read more

The staff their is like a big family. They are always friendly and helpful. I have a little one and have called a few times and they have brought my mail to my car so I didn't have to wake him up. I have had my mail there for 2 years now and would never switch to another PO box. read more

I've been using All American Mail for my business mailing address for over 5 years now. It's perfect if you're looking for personalized service and knowledgeable staff. If you run a small business out of your home and you do a lot of shipping then these folks are the best. I've got 24 hour access to my mailbox and it makes the worry about packages sitting on your porch go away. They can ship everything and have all the packing supplies to make it happen. And if you need legal documents shredded or notarized- they do that too. Amazing place! read more

I cannot say enough about the staff at All American Mail Center. I own my own business and have used their services nearly every day for the past 15 years. They always go the extra mile, providing professional yet person service, always kind, courteous, respectful, with attention to detail. When it's my turn, all their attention is on me and my needs, whether I need to ship a package, pay a bill, have something gift wrapped, laminated, or notarized, they handle it with ease. And not having to stand in line at the Post Office is just icing on the cake. Oh, and they have the funniest cards. read more

I love the ladies at All Star. They made the holiday gifting that I do for work a breeze. It is so nice to be able to come in with what seems like an impossible feat and have them make it seem super easy. To avoid the painful post office is one thing, but to have banner customer service while being efficient is entirely another. Love supporting this local business. read more

I have been many times and always have received helpful service. ALSO there is a reliable and knowledgeable Notary available which is a hard find in Napa. There are gift cards and little presents on sale as well. I go here for all my mailing needs! read more

I arrived with 14 documents that required a notary. My notary, Ryan, was efficient and cheerful, and didn't have an issue with the volume. It was a great experience. I'll go back again. read more

These ladies are awesome!!! They helped me ship wine home to NC. They were so patient and kind. So glad I checked on Yelp for reviews. I shipped 8 bottles home for a fair price. When I shipped my wine off the ladies explained that it would need to sit in a warehouse over the weekend and since Napa was having extremely hot weather that weekend she suggested I ship it by a 3rd party vendor so it could sit in a refrigerated storage. The price was the same however, the 3rd party vendor added days on to our shipment. However, it worked out perfectly it took 2 weeks for me to get my box of wine. But that was perfect because I had only been home for 1 week from Cali trip, since I went to visit the bay area after Napa. Will be using this mail center again when I visit Napa/Sonoma. read more

I go in there every week, so the gals know me. Except they didn't know my name! Yesterday I had business in the morning, which went off uneventful, then I had to go back a few hours later to pay a bill, the usual, but when I got up to the register, I went to get my money order, I some how came up $80 short!!! Angelica was the one who was helping me, and is really a nice gal anyway,.....Well if any of u out there ever lost money, I was pretty much freaking out!...So I go back to the car looking all over but no money, I go home, no money, I'm just baffled at this point because I hadn't been anywhere!!! Ok looong story I know, but it played out just like I'm saying!! Ok I get another $80 which made me short, to get the money order I needed, and as I walked in to the mail center, Angelica meets me at the door, and says "we have your $80" whatttt????! I say??? Yep, a customer found it in the doorway and turned it in to them!!! Thank You kind man!!!You really saved me! You could have pocketed that money but you didn't !!!! And Thank You Angelica, for being honest and kind!!! I've been doing business in there for a few years now, and will continue to do so!! Thank you so much, you will always be in my thoughts and prayers!! Happy New Year 2018. Nancy Quilici read more

Rude, abrupt service. One star is for the convenience and no line. As for service, if I want to be treated rudely, I'll just go to the Post Office. I needed to mail a package and buy stamps, 3 days before Christmas, so didn't want to fight the crowds. Before even saying hello to me, I was told to just drop the package in the bin. When I told her I needed to get postage for it to mail it, she told me I had to fill the form out. I figured this was not the case since I used to work for a similar mail and packaging company, but decided to humor the rude employee. After filling out the form, I patiently waited until she finished up and took the form from me. The next thing she said to me is, "For next day air, this is $39.95." This is again without saying hi or asking me anything. Once I told her I just wanted to send it US Mail, she said, "Oh. Then you didn't need this form." Long story short, even though I know these mail centers charge more than the post office, I was willing to pay more for the convenience and service. However, I will NOT be going here again, and will use the post office or the UPS Store. read more

Don't go here. Go to the UPS store. Staff with attitude. They billed me for a late charge without ever billing me in the first place. They did a great job of ensuring I did not repeat my business. After two years of wasting my money, I won't use them any more. They have their $10 late charge and have lost my business forever. read more

Called ahead for rates before my trip to Napa and was by far cheaper than most places and less than 1/2 of the hotels. Workers were friendly and very helpful fitting our non-standard bottles into the padded box. Price was as promised. We received our wine sooner than expected and the box was still in perfect condition. Highly recommended. read more

The folks here take all my needs into consideration. I can mail, ship, certify, gift wrap, copy, fax, notorize, get passport services, photos, so much more, and they know me by name, I love these folks! read more

great fast friendly service, low cost notary service , one stop store for all you shipping needs