Great assistance, very knowledgeable and provided expertise in service. Line moved along fairly…read morequickly. Also love the later hours during the week and the longer Saturday hours.

For some reason business are very slow, there is only one line for postal service and passport only…read moreone person at counter, one of the employee was dress on pijamas and sandals and he was pooling his pants up every second

I have had a package sitting there from an online order for a week with no movement. I can't get…read moreanyone to help either through USPS OR the shipper. I won't order anything in the future that uses USPS to ship. The most unreliable shipping method available.

Very bad customer help, 2 girls were supposed to working but not doing a thing,…read more i was #9 in line, they enploees didn'd care

Even by my admittedly low expectations of the Post Office, this branch is breathtakingly poor in…read moreproviding even the most basic services. The sad thing is, most of the employees who work there actually seem to care about their jobs and want to provide good service. Yes, you read that correctly. MOST OF THESE POSTAL EMPLOYEES MEAN WELL AND ARE TRYING HARD! Unfortunately, there are two employees who seem to have little, if any, interest in doing any work. Their laziness and sheer incompetence sabotages the good work the rest of the staff does! Think this is just sour grapes? Fine. I'll provide you with examples. - I arrive at the post office around 1:00 pm. It is lunch time, so I am expecting to wait. Miraculously, there is only one person in line and one person being helped at the counter. The postal employee finishes taking care of the customer at the counter, but a friend of the employee's happens to show up then. The friend walks directly up to employee and they begin a lengthy, personal conversation. No postal business is transacted. After about FIVE MINUTES, another employee comes to the front, notices what is going on, and immediately helps the two of us in line. Both of us are out the door in under two minutes. When I left, the gab-fest was still going on. - An older, South Asian gentleman gets to the front of the line. He has completed his customs paperwork, has properly packaged what he needs to mail, and has done the correct paperwork for international package traffic. He speaks limited English, but he tells the clerk exactly what he needs. (I was standing on the other side of the room and I clearly understood him.) Best part? He then hands the clerk EXACT CHANGE for his purchase, before being rung up. He had looked up the cost and was prepared to do business quickly. Rather than helping this guy, the clerk just starts screaming at him for "holding up the line." Unfrickinreal.

I affectionally refer to this as the Indian post office due to the local population. It appears to…read morefunction as a communal hub for everyone in the neighborhood so it has a pleasant atmosphere. Not the best place to go if you are in a hurry because nearly everyone is shipping internationally.

I have known Brittany Gibbons for the past year while she has worked at this post office. She has…read morealways impressed me with her attitude towards work and her performance on the job! Definitely a great employee and makes things so much easier. I hardly write reviews but she definitely deserves one !

Stopped by to mail a gift card of appreciation to an establishment whose service was exceptional…read more The stamps I used were not sticky so figured I would physically bring it in. The post clerk was quite nice and took care of the issue by cancelling the stamps and sending the letter on its way. Parking at this location can be a bit tricky and access from Port Reading Avenue is only from one direction. Its a very small post office, but convenient.

Conveniently located at the Menlo Park Mall in Edison, NJ…read more Got my Christmas stamps!!! Appreciate the designated parking for posting office visits.

I'm always at the mall so this is my go to Post office. Yes the customer service is beyond…read morereproach. You will enjoy your experience here.Hidden and off of the beaten path as far as mail services go.Rarely crowded but the clientele can stream in consistently at times. Glad that they are there.

I enjoy ordering from a business that uses this post offices to ship packages, but I don't enjoy…read morethe shipping process. I've ordered from this particular local business three times; two times, the packages were dropped off at the Post Office and then just not shipped until the business sent someone down there to investigate. How difficult is it to scan an item and put it in a bin? Right now, I'm waiting on the business owner to follow up on what has happened to package #3. That's a 66% failure rate, USPS. I've always had a great appreciation and admiration for the hard work and dedication of postal workers, and I've seen cases where the employees have gone above and beyond to get things delivered; this is not an example of that.

The service of this post office has been excellent. Despite what other reviewers say I've found…read morethat the staff has been nothing short of exceptional in the time that I've been working with them. I've sent and have received several dozen parcels with this office and have yet to experience any problems.

Warning!!! Do not ship anything of value using this location!! Delivery personnel are crooks that…read moresteal packages while showing that item was delivered. I have a lock box outside my complex so it was not stolen by anyone other than the mail lady. They direct you to corporate to file a claim and corporate gives you the run around for months wasting your time. Even after getting proof from the local post office that they "misplaced" my package corporate still denied all of my appeals for reimbursement.

This Post Office lost over a $100.00 item on June 15th stating on their tracking that an individual…read morehad picked up the item on June 15, 2023 at 6:45PM when this post office closes at 5:PM. I was not that individual and why did they, so they say, allow someone pick up the item without ID? In my opinion someone stole the item. It was a charm I was going to give my granddaughter for graduation. I have been trying to get in touch with this post office at least 25 times in the past month with no one picking up the phone. They have some nerve asking for an increase in the stamp price when they don't know how to serve the public. Dolores Havanki

They are the Best Delivery Service Period…read more Right now I have I Big issues with UPS vs. Best Buy. Shipping is ALL Screwed up and they just blame each other for lost packages. It's UPS that just dropped my order in a town 7 miles away that I can't get any info about. This is going to explode as best buy is loosing customers daily.

They have the nerve to tell me they don't have change every time I go in there. I go in there with…read morecash they don't have change. What post office doesn't have change for their customers? If that's the case it should say credit card only on the door so people know and they have the nerve in there to get an attitude about it. They should close this post office down