Around 11 on a Friday it's very empty....so come inside... I know it's a hit and miss in this place But hey they be moving as quick as possible and they doing passports right now read more

Customer service sucks the worker are very rude. You chose that job not me. And plus why doesn't it have any circulation inside it's so hot in there. read more

stole 2 of my federal tax refund checks. ive came in person nobody knows nothing when. a courier said they had my check. supervisor reyes is 0help its been 2 weeks no update read more

I normally go to this post office on weekends during the middle of the day. It not very crowded at that time but the customer service is not very good. They're cold and straight to the point. read more

Eh. This is definitely far from my fave location but not awful. It's okay. I know much better, and I know much worse. For reference, I do e-sales so I pretty much almost exclusively come here to drop packages off if i find myself in the neighborhood which isn't that often, but often enough to access the quality of this location. I wouldn't recommend this as the first place to go to if it can be avoided, but not that bad if all you have to do is drop packages off. I think that's why the workers have never been rude to me. Overall, come for drop offs, avoid for any other service lol read more

RUDEEEE is and understatement if the employee's aren't having a great day they should stay home .. Don't take on a ppl person job if u gone b nasty and disgusting to the customers I came in for a passport renewal and had and appointment for 11:30 ... I walked in about 11/11:05 there wasn't any one b4 me so i was instructed to sit and wait for my name to b called after every customer came and left more came and left i went to go ask whats the hold up The employee TEE told me I didn't have an appointment, after showing her my confirmation she's like well u have to wait your appointment is not until 11:45...... it was 11:43 You can never fault a person for not knowing right, so im asking questions on things i dnt know or dnt understand the delayyy in responses with eye rolls and attitude ... wait miss who did it cuz it wasnt me ... so after i kept killingggg her with kindness it was like she just wanted to be negative then while still dealing with me she was talking about customers with the girl next to her i knew all about the boy tryna cash his money order frm South Carolina there was NOOO professionalisms.... Very Mean Very Rude stand clear of TEE read more

US Post Office - TEEE THE RUDE MEAN EMPLOYEE - Post Offices Near Me - Brooklyn, New York

They always put a notice: NO SECURE LOCATION because they don't want to come upstairs this been for years, the mail lady even told me one time "yknow I don't come upstairs" I though she was joking...NO! This is ridiculous!! When I say for years??? Smhh it's always a hassle I have to make sure I'm up and ready to hunt down the truck in my area smh if I can give 0 stars I would! read more

If I could rate this post office a 0/5 stars I would do that instead. On Saturdays they enforce the rules of two lines one package line and the other is mail/stamps.I have a package and so I stand in the second line for an employee that was being disrespectful when I told him I was on the second line for large packages. Everytime I'm in this post office the employees act like we hold them at gun point to work there. You don't want to be there that's cool but to be rude asf behind a glass is crazy. read more

Pretty much 1 of the worse Post offices in NY/anywhere in the world. It's very dumpy and the people who work here are probably miserable and hate their jobs/lives, so they take it out on the customers. They won't give a receipt if you want to drop off 3 or more packages. They claim "scanning more than 3 items causes long lines." News flash...the line is always out the door, regardless if you have 1 package or 10. I lived in Brooklyn before moving to Queens for a short amount of time and recently moved back to Brooklyn. The lines were always insanely long before I left Brooklyn and now that I'm back, it seems that the lines only got longer. When I tried to explain to the not so pleasant teller Caesar about the labels I put on these packages (a 3rd party (i.e. NOT USPS) emails me the labels and I print them out), therefore I cannot put it on a "50 30 60" or whatever form he was telling me to use (I think he was referring to a manifest form) but I literally CAN NOT use a manifest form if I didn't get the shipping from USPS click and ship. I get it from a 3rd party and he decided to scream at me saying that "I must be hard of hearing since I'm not listening to him and am obviously wrong." I had this issue as well at a Queens location (which is dumpy but nothing compared to this wasteyard), so I called corporate to find out what the actual rule was and they said if I did not get my shipping from USPS click and ship, then I cannot use a manifest form and the clerk MUST scan all of my items, even if it's more than 3 packages. So I told Caesar that I'll call corporate to find out and he turns to his equally miserable colleagues "look at her trying to scare me by calling corporate." I told him I wasn't calling corporate to scare him but to find out what the rule is. He should've been more scared of not wearing his mask while working. While waiting on the long line for 20 minutes and being humiliated by him, he was not wearing a mask at all during the time I was there. If customers have to wear a mask to go into a post office, then post office workers should wear them too. This post office is the absolute worse and the lines are asinine. It's not the scanning of packages that causes the long lines. It's the incompetence of the people who work there. They don't show good customer service. They yell at people, voluntarily decide to not help people (while waiting 20 minutes on the long line, there was a woman who had a PO box closed, despite her showing proof that she paid for the year but they wouldn't help her!). Wear your mask and stop being a dick head to customers! read more

Usually this post office is on point as far as if you need to pick up a package but the delivery guys need better training or just do not care about their jobs... Was suppose to be delivered a package today and the delivery guy rings the apt. # from the downstairs lobby. He gets let in by someone in the building. He ENTERS the building...I am standing at my door waiting....and waiting....and waiting for him to get off the elevator so he knows which direction to walk so I can sign for my package. I am waiting by the door for about 4-5 minutes now, looking through the peephole and thinking to myself "It definitely does not take this long to get to my floor."...so still waiting...the guy NEVER even made it to my floor to deliver the package. I have no idea if he went to another floor or just took an elevator ride and went back to his truck so I guess he can finish his shift for the day being that it is a Sunday so I am pretty sure he gets off early...Mind you no notice was left and on Sunday there is no customer service available to speak to or complain but rest assured on Tuesday they will hear from me regarding this because that is unacceptable service. No notice, no knock on the door and didn't even arrive on my floor to begin with...I saw the guy from the lobby surveillance cam from cable as well so I KNOW and SAW him enter the building with my package. Someone better have some answers for me come Tuesday...Better training and delivery workers are needed for this post office! And this is not the first time this occurrence has happened either. read more

US Post Office - Canarsie-Flatlands Post Office - Post Offices Near Me - Brooklyn, New York

100% Trash Service. Make your complaint online. At these website. Be sure to have their name.

I don't usually write a review ; but if I do just know it's going to be 5 stars . Shout-out to Nicole . I missed a package during the day and was literally flying out the next day. She took my number and told me she would call me if it comes up . I came back around 5:50 right before they closed and she kept checking for me but nothing . Finally she found it . She is the best and I am so grateful !! read more

Almost always run into problems here and even today the manger had an attitude. Legit wanted to pick something up but because "a delivery had not been made" they wont let me. Place is always a mess, slow service, never want to explain anything and when they do it is some bs that makes no sense. Would give 0 stars of possible read more

Worst post office ever, if I could rate negative stars I would. Never get mail on time, never answer the phone, back dated mail up to two weeks at times, and the sheer attitude of the workers inside is ridiculous. Please fire or retrain read more

if I can give -1000 stars I would, they SOOOOOO lazy if it's not an envelope they just leave " NO SECURE LOCATION " not even a notice in my mailbox and after today I'm almost sure they didn't even attempt to come in the building! smh for YEARS I been dealing with this I HATE USPS! read more

Dirty place can't give receipt for more than 3 packages they claim it takes to much time. Everything is an ordeal never found that in any other post office only in Canarsie branch. The people at the window seem to try hard but after speaking to the supervisor dont know his name, I realized why the place runs like crap. I suggest have the supervisor spend a couple of days at another location and see how a post office should run. I bet he has been working for this place for a long time and thinks he is doing a good job. Again the people at the window I understand get there orders so cant blame them. read more

The absolute worst. Employees all come with attitude & laziness. Papers/pens all over the floor and rude to customers. TERRIBLE

Extremely rude supervisor don't know his name but was working 11/23. They also never delivered my packages but lie and said they attempted to. This place deserve no stars at all. read more

Usps is by far the worst post office in the world. I usually never write a review however i want to express my anger and frustration. They never fail to disappoint me. Going forward i will never use them or buy merchandise from companies that uses them. read more

If I could give this zero stars I would! This post office has my package out to be delivered from 8 days ago and they haven't made one attempt yet--how?! Unprofessional! read more

If you can call and get through, let me know, I've tried calling they have a strict no picking up policy. Since they never pick up the phone people go down to the office which makes the lines very long. Unprecedented theft at this location. I have informed delivery so i know what to expect & my mail is routinely missing or delivered 3-4 days later. I have a doorbell cam so I see what days they deliver on my street, anyone walking by trips the motion sensor so i would see if they had no mail for me and moved on to my neighbors. There are days where no mail is delivered to anyone on my street. It makes no sense. This place needs new management, very unprofessional. read more

I'm not even joking by posting this. They DO NOT answer their phone like... AT ALL. Doesn't matter who you are or what kind of package you're sending they just don't pick up the phone and then it creates a bottleneck at the post office during rush hour because .... well you guessed it, PEOPLE will come in to talk to you irritated if you don't pick your your phone all day and they need their package. I'm against privatization but at what point do you say let have a private company take over and just operate USPS read more

Hey Post Master I filled out a moving form at this post office. So where is my mail? It isn't at my old address and it isn't at my new address. The form was completed correctly and handed to a female who works inside this facility. I did this the first week of December. So where is my mail? This is just one reason why post Offices should be privatized. More than likely, your facility has people that either don't give a dam, can't read, threw it out, stashed it someplace where it can't be found, ripped it up because they are lazy and inept. WHERE IS MY MAIL? I DON'T LIVE IN BROOKLYN ANY MORE!!!!! read more

This is the worst Post Office ever allowed to remain open! This one star is only given because you can't put zero! I am reaching the BBB and Consumer Affairs. Who runs this "garbage" place? It is unprofessional, no one, yes NO ONE answers the phone. Packages lost, stolen, whatever, they just disappear! Waiting one week for a pkg they can't find so they ignore your calls. I am beyond upset. I am calling the General P.O. to ask for an investigation into this so called P.O. And to think taxpayer money is going into paying these inept employees is amazing to say the least!!!!! Avoid using this Post Office whenever totally possible. By the way, this is not the first time they lost my package or ignored my calls... its habitual!!! read more

It's always an ordeal to do the simplest thing at this post office. Your package's never there, even though they said it would be. They're rude. The service is subpar. Avoid if necessary. read more

To jay infamous l. Maybe the mailman didn't have the key and just needed to be let in as a favor. I'm sure they don't have keys for every single building in Canarsie ?! read more

Do you want to be annoyed and have the worst day ever come and waste your time here. This post office sucks to no end pure torture just to pick up a package. All these people and no staff to assist them maybe I'm in the wrong zip. They really need to do better read more

I've been calling since 9:30 am and its now 11:00 am, yet no answer. My package says it's been delivered so I'm trying to figure out where and it is really infuriating not getting my package or any help. read more

The delivery guy is a piece of shit! They're all too lazy to come up and give me MY package. Never leaves a notice & all of my orders are always somehow in "delivery exception". Do your damn job! read more

Canarsie post office on Flatlands in Brooklyn is the worst post office in the entire system of the USPS. I am only giving them a star because i am unable to give them zero stars. I have been having issues with my packages going missing. During the holidays of 2012 SIX of my packages went missing! SIX. I filed a report, followed up, even got as far as consumer affairs. All that was a big waste of time. eventually I became friends with an agent and she started looking out for my packages. After that i had no issues up until she transferred to another post office in a different part of Brooklyn. A week later, my packages started going missing again. I go to the post office to speak with their supervisor, Clara who takes down the tracking number and all the relevant details and tells me she would investigate and call me back in 48 hours. I never receive a phone call. after 4 days i figure that was enough time to investigate so i head back to the post office. Clara has no idea what I am even talking about neither does she remember the details of my case. It was pretty obvious she never investigated. Instead, she tells me that since the package had been missing that long, she would advise that i contact the shipper and either ask for a refund or ask them to ship another item because my package was most likely lost. I was dumbfounded. I asked her why she couldn't just find out who was working that day and get answers from them, after all if you are paid to do a job and it is not done, you should be held responsible. She did not share my views. So i call consumer affairs once again and was told an agent would call me back in 72 hours. Eventually i speak with a representative ( i believe her name was Ms Hughes) who collects all my information and tells me she would investigate then call me back. She never does. I call back to find out what was going on with my case and was unable to reach her. Eventually I get a call from her saying that she is still working on the case. And then i never heard from her again. That package was never found. Now I just shipped a PREPAID package the Friday before the blizzard. The tracking number was already provided. The package was a priority 2 day shipment on the 21st but yet, 8 days later, there is no sign of it. The tracking online shows a different number than the one on the prepaid label and is dated the 22nd though i went to the post office on the 21st. but the address is the same. and it does not even show that the package arrived at the Post office, just that they received pre-shipment info. I tried calling but the waiting period to speak with an agent over the phone is longer than an hour. Ofcourse no one at the post office ever picks up and I am headed there today though i don't expect much help. My next course of action is to contact the inspector general. This has to stop! read more