Around 11 on a Friday it's very empty....so come inside…read more.. I know it's a hit and miss in this place But hey they be moving as quick as possible and they doing passports right now

Customer service sucks the worker are very rude. You chose that job not me. And plus why doesn't it…read morehave any circulation inside it's so hot in there.

This place is awful. Had an 11:15am appointment for a child passport renewal. Waiting since 11am,…read moreat 12 the teller decided it was her lunch break and left us standing there until 12:30 without any indication of timing.

Going to the post office in NYC in general is normally an anxiety-inducing, blood-pressure-raising…read moreexperience. On the two occasions i've come to this branch, however, i've been happily surprised by their good customer service, tidyness, and vigilance when it comes to enforcing social-distancing and mask-wearing. The clerks here are cordial and pretty efficient. There are usually 3 clerks working the windows (but i tend to go around midday). Of course you always have those nutcases who don't wear their masks properly, slow older folks, or annoying people who interrupt your time @ the window with their "quick" questions - but just make sure YOU take care of you! *Tip 1: Double-mask it (and face-shield if you're immuno-vulnerable); don't engage the crazy people; and don't be in a big hurry cuz all you'll do is stress yourself out. Both times i've had to stand in line, but was out of there within 15-35 minutes. *Tip 2: It's always a good idea to check usps.com BEFORE you go to the post office cuz you'll save yourself a LOT of time and headache if you're armed w/ information. Be smart (like me) and research beforehand so you don't get the dreaded "This is the wrong label - go fill out another one, and come back." Ain't nobody got time for that!!! So to recap: 1. Don't be a nutcase - wear a mask that covers your NOSE and MOUTH. 2. Arrive with a good attitude and INFORMED about what you need. 3. Don't be in a huge hurry - you never know if there will be lots of clerks cuz the way the post office is set up nowadays - you might hafta wait a lil bit. 4. Be kind to elders - they tend to need more time and care.

I am not sure why they advertise notary services and it's not available. Waste of time and gas!read more

I have been using this UPS store since they were in another Ralph ave location. The only negative…read moreis that their small parking lot can get filled up quickly. The customer service is good. I am there at least once a week so I think my review should carry more weight than the one star reviews from people who had one bad experience and get frustrated. They are mostly very young people but they get the job done efficiently and they do all try to help everyone. Never rude.

This post office at 1284 Utica Ave, Brooklyn has one of the best customer service by the workers…read more They are very pleasant, kind and helpful. I have used many different post offices in New York City and this is one of the best!

1 person in front and she ain't taking care of customer. No wonder post office are becoming…read moreobsolete. Bad product with a lousy attitude equal another government subsidies soon

Every postal place is a nightmare but this location is the worst yet!…read more The workers are rude and don't know what they are doing or ever have any information as when you ask them a question they say they don't know and give you a number to call which no one ever answers it. If possible use UPS or FedEx. At least they have numbers that have someone available for you to talk to if need be.

Does the sight of other people make you sick? Do you hate having to be courteous or nice to others?…read moreCan you not be bothered to do a half asked job? Do you believe that mail is delivered as long as you throw it with in eyesight of the marked address? Do you yearn for a job with complete security despite how, lazy, incompetent or inefficient you are? If so then you should consider a fulfilling career at the US Postal Service. USPS trust us it can only get worse.

I visited the location to purchase stamps. Upon asking if there were any cultural stamps, the…read morewindow clerk responded "no, just these." I asked again, if the two shown were the ONLY ones available. She responded, "for the 3rd time, No." I have requested cultural stamps on other occasions, and whomever was at the window apologized for not any available. (The woman's response was rude, however my greater issue is why are there no stamps representing people of color/artistic stamps? Additionally, the garbage can covers are dirty and counters have tape stuck onto them. Clearly there is no worker pride. Customer service is position you do not take, if you have no tolerance for answering questions and using a tone of intolerance. Do Better! This is why our communities are not impactful.

Closed at 3:30 on a Tuesday when I rushed there. Update your hours if you're closing early as to…read morenot cause inconveniences for people, thanks.

The woman in the far left window every single time I go to this particular location to ship…read morepackages she always has an attitude or a temper. She's very unhelpful and mouthy and is very snappy. Every other worker there is great , it's just her. She doesn't seem to like servicing customers or likes her job and I avoid her at every cost. I would recommend going to another USPS if you want to avoid interaction between her & you. Not a great experience at all.

Tried to send package priority mail and they told me they didn't have priority mail stamp wtfread more

It seems like no one is ever working here because they always only have one window open with a…read more20-30 minute line going half the time. How a 3-4 person line takes that long is beyond me, but it's confusing because 5-6 people will be walking around the back seemingly doing jack laughing and having a grand old time. The one person who is in the window is usually slower than anything I've ever seen and decides that personal conversations with their coworkers are more important than efficiently getting people out the door. They also have bad attitudes and seem to hate their jobs. It's just obvious no one here cares. I've had better wait times during Covid when we had to line up outside of businesses.

For the first time, i walked in and there was no line! That rarely happens lol. It must've been my…read morelucky day. I was in and out in under 10 mins! The service was good and quick. No complaints for this trip.

I seriously don't understand how this place is still open, considering how many people have filed…read morecomplaints to the USPS. Let alone the amount of 1-star ratings they have. My second time here, and my first time was an AWFUL experience. The person at the window obnoxiously dropped my phone through the little opening at the bottom of the window, and didn't even acknowledge/ speak to me the whole time. Today, I went again (unfortunately) and had another awful experience. The person at the window was saying "next" to the people in like with such misery in her voice. By the time I approached the window, I walked up before she had said "next", and instantly said " I did not call "next", so I don't know why you sped all the way over here like you own the place. You need to back up from the window and wait your turn" with such attitude. Now I get working with the public can be frustrating, but I never think it's professional to speak to people like that. Let alone when you work a federal job. She seemed miserable, exhausted, and annoyed at everything. Praying she finds peace and happiness soon.

This post office refuses to accept parcels. More than 10 pieces... They demand that you bring…read morepaperwork for multiple packages... They have no right to do this, since the shipping has already been paid! I contacted the supervisor and she said that they are required to accept all parcels. They want to sit and do nothing!!! The woman who works at this post office talks on the phone nonstop!!!! And at this wonderful post office, parcels mysteriously disappear... which, it seems, weren't scanned!!!! In 3 years, I've lost 5 parcels! And you can't prove anything since there is no tracking number... I WILL FILE FOR INVESTIGATION: Inspector General (OIG) - Theft / Fraud complaints: https://www.uspsoig.gov/form/file-online-complaint I have very bad experience on this post office!!!!