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    US Post Office

    2.4 (5 reviews)
    Closed 9:00 am - 5:00 pm

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    Ask the Community - US Post Office

    US Post Office - 13 Nov '25 update: since placing abandoned mail in a nearby mailbox, guess what? USPS is using my parcel locker to abandon your mail, AGAIN.

    US Post Office

    1.2(273 reviews)
    2.4 miBushwick, Bedford Stuyvesant

    everyone makes mistakes. that's what makes us all human. but it's what you are willing to do to…read morerectify an error. that's what makes an average person a truly exceptional person. i normally only like to write reviews for terrible service because that gives me great pleasure to point out ppl that just suck to all hell. and for sure a post office is usually an easy target for a negative review but not this go. i want to take time to point out how the manager at the Bushwick Post office 11221 Jason F. went above and beyond to find my package. a new courier on my route named Kiana M. made a massive blunder in delivering my package to the wrong address. because she was new she really couldn't remember exactly which house she dropped it to. to make mattered more impossible, she marked the package 'delivered' so customer service by phone was basically telling me to take the L. seriously, the one lady i called said: are you sure it's not in your mailbox?! I'm like lady, if there was a full on coat in my mailbox, i'm sure i would have noticed it. she wasn't smart or fun to talk to but i digress. i went to the 11221 post office where i was directed to the supervisor. he saw the seriousness in my face that this package wasn't disposable butt wipes from Amazon and this thing needed real deal attention. the brother hopped in an official FBI type post office vehicle like Denzel n Training Day and drove to my block and started ringing doorbells...NO BULLSHIT! took my number and said he will reach out when he gets hold of the courier. the next day i was driving home from work and CRAZY...Jason was on my block ringing doorbells again! truly an impressive display of customer service. still no package though. after the 4th day i was ready to call it quits. do you remember that scene in Rocky when the music comes in to hype Rocky up and he gets back in there and starts whipping Mr. T's ass?! In comes KIANA!!! i saw her on my block in the big post office ice cream truck ringing doorbells!!! i was like...ohhhhh! Guess what....SHE FOUND IT!!! i could see her through my door video camera smiling from ear to ear soooo happy and man i tell you, seeing the joy and pride on her face, that made me happier than getting the package itself. maybe Jason said she was likely going to get in some kind of trouble which i obviously wouldn't have wanted but she made the effort and saved the day!!! did i mention, she was out on SUNDAY!? she was so apologetic i asked to give her a damn hug. don't get it twisted, covid is still out here kickin asses but i was just so proud of this beautiful spirited young woman's efforts i had to. if you find yourself at the 11221 post office, do yourself a favor and see if you can meet the manager there Jason F. or the beautiful young lady Kiana M. not only are they fantastic at their work because they take great pride in what they do but they are fantastic human beings. they could have written me off but they met words with action and did what they said they would do. give them both a pleasant smile when you see them for me. now Nikki that works the counter and the light skinned Black dude that was looking at me like i had a foot growing out the side of my face for asking him a question you can give them both the stink eye. dude was moving his neck, head n shoulders around talking to me like he was auditioning to be a back up dancer for a Beyoncé video. Nikki forgot to call me but whatever, she was sorry and got me to Jason so all n all she ended up being super cool too. happy holidays yo.

    Received this message on tracking site "We attempted to deliver your item and a notice was left…read morebecause no secure delivery location was available." No attempt to deliver was made so I went to post office 5 mins after they opened. There was a long line and took me 2 hours to get to the counter. Was then told that no worker showed up the day before and that I would need to come in at the end of the week and wait in line again to pick up my package.

    Photos
    US Post Office
    US Post Office - The parcel locker in my building's cluster box, 04 Sep '25. USPS has abandoned even more important mail in this locker than the pic shows.

    The parcel locker in my building's cluster box, 04 Sep '25. USPS has abandoned even more important mail in this locker than the pic shows.

    US Post Office - Post office should be ashamed to make each person wait for a minimum of 25min before to get their packages.

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    Post office should be ashamed to make each person wait for a minimum of 25min before to get their packages.

    US Post Office - Leaving P.O St Johns in a wonderful mood thanks to staff!

    US Post Office

    1.3(86 reviews)
    1.6 miCrown Heights

    Unfortunately on Thanksgiving Day, there was a fire in our building :-(…read moreThank you to the Red Cross who came through in record time and sheltered us as we had to vacate. Nothing beats your own space, but their assistance to tenants throughout this ordeal and housing us at hotels throughout the city is indeed appreciated. They say in your hour of need you'll know who your friends are. I have the most amazing friends! From my pals who I'm able to live with until things get sorted, those who came through last minute to retrieve my belongings from my flat (which thankfully wasn't affected except for smoke and a drizzle of water), to my Yelp-Mates who continue checking in, making sure I'm okay. I feel sooooo soooo SO incredibly BLESSED. All of that to say I wasn't in the headspace to come here, to THIS Post Office to pick up mail and other business AFTER READING THE TERRIFYING REVIEWS ONLINE. The Lord was with me. EVERYONE I interacted with here was extremely graceful! From the time I said the address they knew of the situation and were so kind and compassionate. Truth be told, from the level of service I received and the other customer staff interactions I noticed, great service seems to be the motto. Maybe staff from those reviews is no longer here? Maybe they've retrained? I'm not sure BUT GREAT SERVICE WAS PRESENT! I want to S/O Mr. Dennis Laws in particular. His service was top-notch! Exemplary! Imagine going in feeling like I was about to be beaten (lol) and walking out so light and pleased. Thank You Post Office St Johns! I 100% RECOMMEND HERE! 2023 Seasons greetings... The End.

    Good Day All, I was checking the USPS app to see when a package is supposed to arrive. I have to…read moredo that alot for this particular post office. My package was out for delivery yesterday @ 8:12 am. When i checked again @ 4:21 pm it has a "Delivery Exception Local Weather Delay" so I know this means my package was stolen or a Postal truck was robbed like a was told the last time. It's a shame how you can't rely on the post office to deliver your mail in a timely manner w/o it being stolen. The PostMaster General needs to do a thorough investigation and clean up of this Facility. I'm quite sure I'm not the only that feels this way. My next step is to write a very detailed letter to the Post Master General and his chain of protocol... Enough is Enough!!!!

    Photos
    US Post Office - Great service from Mr. Dennis Laws and the rest of staff at Post Office st. Johns.

    Great service from Mr. Dennis Laws and the rest of staff at Post Office st. Johns.

    US Post Office - Dear God. Give me great customer service!

    Dear God. Give me great customer service!

    US Post Office - Trembling as I walked to the P.O counter hahajaja

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    Trembling as I walked to the P.O counter hahajaja

    US Post Office - postoffices - Updated June 2026

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