Customer service was awful. I called in some printing and was told it would be ready at a certain…read moretime. I specifically stated that I was in a hurry and needed the work done quickly.When I showed up, none of the printing had been done and when she finally did print, it wasn't right. I ended up being late because I wasted my time at this place. I should've gone to FedEx, but I wanted to support a small business. I won't be back.

THANK YOU Erica and team for always accommodating my shipping and printing even at a moment's…read morenotice despite you're busy schedule. I also appreciate the excellent customer service that I receive every time I call or come into the store. You guys are the best!

Excellent customer service! Definitely my go to place for vehicle title transfers........read more

Great local place for a variety of needs. It's a postal express, so packages, etc, but they are a…read morenotary, licensing spot, and a ton of other services. Staff is always helpful, knowledgeable and eager to make sure your transaction goes smoothly. Also, a great disc golf shop, in case you are so inclined!

If the power goes out in Olympia and you need a notary, come here. Everyone working there is a…read morenotary. $15.00 or just go to your bank. It could be free to have your legal documents notarized. Oh and if it has to be signed documents, get a copy or take a quick picture of them.

This is a great place for all your packing and shipping needs. Sometimes I drop things off to be…read morepicked up, buy a variety of packaging from envelopes to USPS packing two boxes. Recently, I had them box up a precious heirloom lamp for a long road trip. They're so friendly and helpful there no pressure just friendliness! Prices are absolutely fair

out of all the many deliveries from different delivery drivers, some of the ups drivers are the…read morebiggest, sloppiest pigs i've ever seen...just dump the packages all over the place like they hate us & hate their jobs! if people didn't order online & have packages delivered to the house you would not have a job! do they even realize this! so disgusted with the many,many deliveries from ups that end up with big black boot prints on the package or just thrown all over the place. damaged, smashed packages. If I have a choice for a delivery service, I will not chose them to deliver. not all the drivers, but the ones that are disrespectful pigs disgust me.

Missed a package by about 30 minutes @ 2:30pm & called their desk @ 3, hoping they could help…read more The nice woman at the front desk was able to contact the driver and was able to help us out! Above and beyond and way more help than I anticipated. It's the little things about this great community Thanks UPS Chehalis!!!

I highly recommend this business if you need to mail a package. I needed help printing a shipping…read morelabel, packaging a small item to ship out and these guys took care of the whole process for me!

UPX/ Zach Schmauss have a great professional and helpful approach to identifying and addressing…read moreshipping issues. I have had 2 Amazon returns that were directed to use UPS. Since UPX is the sole UPS option, no big decision to be as to where do I go. When there is one option many times, it results in a less than inspiring service. But, not here!!! Great service, attitude, knowledgeable and I always leave smiling. Two thumbs up!!!

I walked into this place... I couldn't believe it was a place of business. It looked like a tornado…read morehad hit the store. I asked for a receipt for my fed ex drop off... they said no. I took my package and practically ran out. The place smells and I wouldn't trust anything to be shipped from it. So very unprofessional. Please go someplace else

This a business that operates on time tested good business…read more With efficiency and honesty. The second you walk in the door you're greeted as one of the family. I highly recommend this business for all your packing and shipping requirements.

Very friendly professional it was easy and quick ample parking quick In, quick out. Clean store no…read morelines recommend this business is close to where I live.

When my wife and I moved to Olympia in 1997 we stayed briefly with my parents until we could find…read morework. At the time they had pets that would damage our mail and we decided to rent a mailbox with Tumwater Pack and Ship. They have been wonderful. The service is great. There is always someone present to sign for packages during the day when we are busy at work, and they have always been friendly and helpful. When there was a rash of people stealing mail from mailboxes on our street, we knew our mail would be safe. When porch pirates became an issue in town, we knew that our packages would be waiting for us. If we need stamps, or tracking information, they are there to help. We've used the Notary Public service several times. We've had alcohol shipped there, and more Amazon packages that I could count. They are always ready to help if you need to ship something, and services include packing unusual items for you if you need assistance, Faxing, and Copying. I've seen everything from pallets of goods to small bubble envelopes containing tiny objects go through the store and they handle it all well. I'll go to Tumwater Pack and Ship before I'll go to UPS, FedEx, or the Post Office. They can handle mail and packages for all three and will tell you which shipping method is cheaper. If I didn't think they provided a great service, we wouldn't have been customers for 28 years. Thanks Rob, and all the great staff who work there!

They do a great job and are efficient and friendly! I use them quite often with the prior owners…read moreand now with the new owners.

Highly recommend and use their service again and again. As a real estate agent/local author, how…read moredid I ever manage my important documents going to clients and business partners, as well as my books and parcels without them? I don't know! :) But I am extremely grateful that they are near me! The reliable services they offer of mail & parcel deliveries help grow and sustain my business. Mohammad and his staff are always helpful and friendly. I would highly recommend using their services to assist any business. Thank you for the excellent customer service and being a great resource to our Covington community! - Janette Matugas, John L. Scott Real Estate

They don't update there tracking package so that you know when your package will be delivered my…read morepackage was supposed to arrive yesterday and then when I asked where is my package they couldn't tell me and the track package says it's still in Oregon wouldn't recommend this company

Do NOT use this shipping place! I shipped two packages (large envelopes) in the morning. One UPS…read morenext day air for $80. It arrived in Calif two days later!!!! Said it was picked up the next day! The second envelope shipped on the same day sent USPS Priority mail and it arrived 5 days later. They would NOT refund the money. I believe they didn't get the packages to UPS or USPS on the day I was there!!!! Neither the owner or the employee called back! I called three times. Do not use this shipping place!