I purchased a PO Box because I was moving I did the change of address paper and everything they…read moresent my I sent my package to my old address after they've been sending the mail to my PO Box for months so my package got stolen then I went up there and I talk to this asshole who told me it was not their fault and I had to do all the stuff because they didn't have their regular carry out only. i forget to I forgot to mention I was up there two days in a row ; tried to get my package but the man who was at the October 1 Saturday morning at 9 o'clock he was the asshole rude ass hell

I purchased a money order 3 months ago for $560 I was told they would look into it and track it…read morenobody has cashed it is what the letter from the post office and they were supposed to send me a check I still havnt gotten a Check and I've called about it several times and I get told they can't do anything about it. This is definitely a poor way to do business!!!!!!!!! I definitely won't go back to any post office for a money order this is ridiculous!!!!!!!

Coming from a large city, infamous for poor customer service, long lines at any time of the week…read morebut worse during the holidays, I didn't expect much from this PO. But what a great surprise!! Everyone there is pleasant, friendly and professional. I have never waited than a few minutes on a non holiday and 15 minutes right before Christmas. We even have our favorite postal staff, this office is a godsend.

They changed our rural carriers. Susie, our previous carrier was regular as clockwork. She was…read moregreat! The new carrier(s), you never know who it will be or when they will show up, if at all. It could be from noon to as late as 8:30pm. I get email notifications first thing in the morning as to what I'm getting that day. Yesterday it said three pieces,with pictures. Nothing!! They showed up today. This is totally unacceptable!! I suppose if you are the only game in town, customer satisfaction means nothing.

I have been tracking a package since it was shipped and today i got a message that it was…read moredelivered but it is not in my mailbox or on my porch so where might my package be? I wanna kniw where my package is and it be placed in my mailbox

Most of my mail has arrived safely and intact but, over the course of two months, I have had two…read moreletter-sized packages never arrive, one arrive butchered (they included it in a plastic slip saying "We Care" and apologized), and a big package arrive bashed in. Quality control for the Columbia Post Office appears to be on the downward slope.

In typical government fashion, the hours for this post office randomly changed, closing their doors…read moreoutside their posted online and posted store hours (2hrs early). I got there a 5PM, and the doors were shut. They claim they were told yesterday about the new hours, and now me and other customers were not able to use their services because they randomly changed their hours. You keep increasing your stamp price, and your services keep decreasing!

This USPS Office is the best one I've ever been to in my long life and in all the places I've lived…read morein - New York State, Texas, DC, and Missouri. The staff is helpful and patient - always professional - and they are all a joy to work with.

I have an Etsy store and I rely on the USPS to pick up and deliver my packages…read more This was never a problem until I moved to Columbia. In one year, I have had mail sent to my neighbors, and I have received theirs. Most recently, they did not pick up my outgoing mail for two days. Now two days later, the package I shipped has not been entered into the tracking system. Now I am going to have to issue a refund. No problem there, it's not the customers fault the USPS cannot perform. My problem is the lack of accountability. No one is responsible. Mail gets picked up, or it doesn't. Packages get entered or they don't. There is no consistency. What was once a prideful example of America doing it's best, has turned into a circus sideshow. You cannot and should not trust the USPS to do the right thing.

I am at the post office a lot and the only complaint I have is that they don't seem to have enough…read morehelp and the lines get long. But the clerks are invariably pleasant, knowledgeable, and efficient. I've seems them with difficult or confused patrons and they are so patient and explain things over and over until people understand. We are very lucky to have these people.