I came in on a Saturday right before they were closing…read more The gentlemen working the counter was happy to take my packages even when they were getting ready to close and even packaged everything for me. I was given a receipt, he asked about my day and then said good bye while also telling me he hoped I would have a great rest of my Saturday. The employee really took his time with me, was patient and very kind when he didn't need to go above like that, I am sure he wanted to get off of work as well. Even so he was very very kind!

The UPS Store has friendly staff, excellent service--always reliable and professional!read more

Came here because I needed a notary thinking like California every employee is certified. No. The…read moreguy told me the certified public notary is only there until 2 pm and not every day. So I had to go find another place.

Fed Ex delivery is awful! I take off work and am here to collect my item. The driver didn't even…read morering my doorbell! Just applied the sticker and left!! I call to try to fix the problem and they can't even contact their own pathetic driver. Now I have to drive over an hour round trip to pick it up and they only stay open for two hour periods? Horrible experience!! Ups is way better! Don't use horrible fed ex. They are lousy! *Update* The shipping station that was over an hour away called and talked to me. Apparently the two hour windows that the guy on the phone at the cape store gave me were complete nonsense! They had no idea why he claimed such a thing. The place I had to go was actually open from 9AM till 8PM. The lady at the Seikston location was very polite and helpful and gave me accurate directions on how to get there. I went, they were nice and my package appears to be in good shape. The driver is certainly the issue, as well as the lack of knowledge of the employee I spoke to from Cape. Originally I only gave one star, however I moved it up to two since the hours actually were good, and the lady was polite. I would not recommend FedEx if you want a signature confirmation as the delivery drivers make no to little attempt to actually let their presence be known. If the package is something that can just be left at the door without a signature then they are fine. The employees at the office really need to be taught information about the shipping center so they stop giving out horribly incorrect information such as the weird two hour windows mentioned earlier. UPS does a good job with signatures. I'd use them if you need it to be signed for. Thanks for reading and I hope my review was helpful! :)

Staples, as a corporation, does not care about their customers. We tried to order a cell phone…read morefrom their website. They canceled the order! They said some of our information (such as street address, email address and phone number) couldn't be verified. I've lived in the same house 18 years, had the same cell phone number and email address longer than that. The charge was already accepted by my credit card. So, why was it canceled? They couldn't tell me & don't care that they are losing a sale. Their presidents office even called me & they are aware of many situations like this happening. However, they don't care and don't plan to do anything about it. Poorly ran company. Sad.

I went to ship a item weighing two oz., the lady helping me was such a flake, she changed the…read moreWight on the scale to 24 oz witch was incorrect , infect her scale even said 2 oz. when it was put on there , then then tried to charge me twelve dollars for ground shipping, I took my package else ware , that was very shady and dishonest.

STOP PUTTING PACKAGES IN FRONT IF THE DOOR! Luckily it wasn't heavy and I got it inside, but what…read moreyou're doing is basically trapping me inside my house. I have a table and two chairs. No reason to just dump the package and leave.

Terrible customer service, get ready to speak to a bot who will hang up on you. You may have to…read morecall back a few times to figure out which options will not make the bot hang up on. When you do eventually get through to a human, get ready to possibly talk to someone who is just as confused and slow as a bot.

They have been very professional and helpful as well with very odd requests; one was a to scale…read morefloor plan for a ford transit and the other was a request for two around your neck gold medals for my grandsons.

This place has gotten me right time after time. They've even been able to squeeze me in when…read morethey're a little busy which I really appreciate. The staff are all a bunch of nice people and the prices aren't too bad at all. If you don't have a printer go to this place don't waste time anywhere else around carbondale. Keep up the good stuff guys!

Both girls were very nice, relatable, conversation, information! They did great!! Definitely will…read morebe back!

I've been stationed nearby for the past year and have used this UPS store in person to arrange…read moredeliveries before. Generally, the staff has been professional. As I'm shipping out to a new location, I wanted to speak with a UPS agent about options for pre-mailing some of my stuff back home. I just called the UPS Store (Carbondale, IL location) and spoke with a young woman who told me, "We're just a retail store (?) and I can't answer any questions about anything. Call back tomorrow and speak with my manager." ??? Why even answer the phone if you "can't answer any questions about anything"? Why can't an employee answer simple shipping questions without having the manager take the call? Very strange. And very unprofessional. I'll be finding an alternative for shipping--maybe FedEx or one of the many smaller shipping options that include storage on the other end. Companies need to realize that customer service is as important as the product being offered.

MetroMail Plus is THE place to go for shipping, copies, sending/receiving faxes, buying packaging…read moresupplies, having documents notarized, and much more! The owner is friendly and efficient. She has the knowledge and experience to get your items properly packaged and on their way, provide you with crisp & clear copies, and recommend the best packaging supplies to get your shipment on its way as securely and efficiently as possible. I never go anywhere else for shipping, faxes, or any other service I can get at MetroMail Plus.

If I could give it no stars, I would. As other reviewers mention, package is out for delivery…read moremultiple days then get motivation not attempted due to weather. Other delivery services have delivered packages for multiple days with no issue (roads clear). This is not the first time. Have had packages out for delivery for a week before delivering.

Have held my package for a week saying weather delayed. My driveway has been cleared of any snow…read morefor a week and they haven't attempted to deliver!

Worst postal service. Package was suppose to be delivered yesterday and I received a notice that my…read morethe mail carrier couldn't get to my driveway. I have a wide driveway. There were 2 trucks parked in the driveway with enough room for 1 more (I know this because my kids are able to park between them when they come over). There are times when I don't even receive my package and I get a text stating that it had been delivered and when I get outside there isn't anything.

Anytime I'm in Cape and need to mail some packages this is my go to Post Office. They have a drive…read morethru on the backside of a gas station. They do have a counter inside the gas station as well if you would rather go in. I prefer the drive thru so I don't have to bring in all my boxes and struggle with that and my daughter. The staff has always been super nice.