Lost package, Tried tracking it down with the number through the Guerneville post office, which,…read morelet's be honest, is like asking a goldfish to solve a Rubik's cube. I asked them anyway. I talked to Heckle and Jeckle, the Olympic champions of Not Knowing a Damn Thing. These two geniuses were confidently spewing fairy tales, just making stuff up like they were workshopping new material for Post Office Stand-Up Night. "Oh yes, sir, your package is... uh... on a truck... or in a bin... or in a vortex? Maybe in space? Let's face it: the package is gone. Obliterated. Launched straight into the abyss by the world-class squad of "I can't even spell tracking number" experts down there. The truth is they lost it, and instead of admitting it, they're over there playing Mad Libs with customer service. Honestly, the whole operation has the same brainpower as a group project where everyone forgot there was a project. Total circus. Total clowns. Just... breathtaking levels of useless.

Worst in the state. Packages will be stolen and…read moremisdelivered. They have zero regular staff, only f ups from the usps that get shuffled thru there. It's a disgrace, save yourself a headache and go anywhere else

Best post office EVER!! Shiela is the nicest most helpful customer service person I've ever met…read more She remembers your name and box number. She's always happy and willing to help. The Monte Rio post office is lucky to have her. Everyone else that works there is lovely as well:)

Easy to access and never a line! Staff is friendly and accommodating. Always a pleasure stopping…read morein to mail a package or buy stamps.

The staff here is very friendly and helpful, and much much better wait times here than Windsor…read more Please show them some respect in kind!

Regardless of the busiest days the staff are efficient and considerate. Lisa is exceptional in…read moreevery way. The office is always well stocked and clean. Only improvement would be to have a restroom. Now if I could just get the public to close the outside doors to keep the heat or cooling inside, I'd be grateful. We taxpayers are paying for the utilities after all.

I have gone to this PO for years, and they always have friendly service! I appreciate being served…read moreso well when I am there.

Useless 5 day package delay from these USPS clowns in Petaluma…read more Why did they send the item back to SFO, ... only to get returned back to Petaluma ? Tracking Pic as proof.

We the people of West County, primarily Freestone, Occidental and Camp Meeker are some of the…read moreluckiest people in the state to have a post office that offers all the services as the big one in Santa Rosa but close to home, clean as a whistle and super efficient. The local postmaster and David are not only knowledgeable, capable and helpful but they also happen to be super friendly and genuine. Our little community often out prices ourselves and it makes it hard to have a central hub where people can meet and communicate and be on a equal level but this post office is that place. If I was smart or handsome enough to me a us postal employee I would love to work here.

Super friendly and accommodating service. They actually answer the phone! So rare for a post…read moreoffice. We've used this PO for years and never had any problems. Grateful for the down home hospitality you get here.

Overcrowds the box with junk mail and then takes our mail including prescription medication and…read moreleaves a not saying they will consider our house abandoned. I watch the emails and know what was in there the whole two days I couldn't check it. I work when they are open in Windsor so now I have to go to the hospital because they are keeping my medication. And because I can't go when they are open... They will keep all of our mail forever. My medication only come by mail. They could easily have put the package on the porch or excluded the junk mail but no.... They kept the prescription medication. BRILLIANT!!! Now I have to file a theft report with the police department to get my medications resent via UPS.

It's probably not worth writing a review about a post office, since the only time one goes to the…read morepost office is when they need to. Regardless, I just can't let this go. The staff is extremely unfriendly. I stood in an empty post office 'line' for a good couple of minutes before I asked the woman behind the counter if I could drop my package off here, pointing to the counter that has other packages placed on it. She ignored me the first time. So I waited quietly assuming she was busy with her head down in her phone and her EarPod in her ear. I asked again a little louder. Instead of a simple yes or no, she looks up, very annoyed that I've bothered her to answer a simple question at the job she's getting paid to do, and gives me an explanation about how there are signs posted in front of the counter. One read something like NO packages on this counter, and the other ones read something about how incorrectly labeled packages won't be shipped (or something - I should have taken a picture). The thing is, I also wanted a receipt of drop off, not just to simply drop the package off and leave. To the only woman behind the counter on 9/22 around 2pm, I am so sorry you had to interact with people at your job, how awful it must be to be you - to be so unpleasant in your day to day interactions with people.

I went into the post office yesterday & the staff were super nice. It was around 4:57pm & they were…read moreclosing but they still provided me with the service I needed. The lady at the front desk was very friendly. Exceptional Service!!.

Going to the post office is not always a preferred task, but Ellen and her team at this location…read moremake it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.

Everyone at the Post Office was friendly, efficient, and professional. We are a small town, so they…read moremake you feel part of the whole. Convenient location in the heart of town.

Without explanation, this Post office has been holding two of my packages since November 29, 2024…read more Beverly Hills, MD has been informed of what has happened. In the meantime, they have had to replace these packages because I have not received them. Will I receive the one they say will be here tomorrow (December 16, 2024)? Does someone need a Christmas present for their girlfriend or wife?? I am 65 and permanently disabled. I depend on the services of delivery people. I cannot hop down to the post office because someone doesn't feel like delivering it. I have also had packages thrown halfway down my driveway.