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    US Post Office

    1.8 (12 reviews)
    Open 8:30 am - 5:00 pm

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    Bodega Shipping - Napa Valley

    Bodega Shipping - Napa Valley

    (21 reviews)

    Unprofessional, rude liars and thieves! Took my credit card info and charged initial purchase,…read moreincorrectly entered the names and addresses in communication with the carrier and when I called to point out their mistake they were rude however fixed the issue. A month later unauthorized charges show up on my credit card. I called them and actually allowed them time out of my day to explain themselves- their manager was even more rude than their counter girl and continued to insist on some petty explanation for their fraudulent behavior. Anyway, would stay away from this ridiculous company, or else they will keep paying their bills with your credit card! Obviously, I filed a fraud report with my bank. Too sad that places like that still exist - bad look to a beautiful town like St Helena.

    Based on the previous bad experiences with wine shipping companies in the Saint Helena area, I…read moredecided to look on Yelp to see if there were other options. That is when I came across Bodega Shipping Co and found some great reviews so I thought I would give them a try. I was in town wine tasting in mid April and decided to purchase an expensive case of wine for a friend in Utah because they helped with my move out west. I had also purchased three cases of wine for myself. Before I headed back to Utah, I visited the Saint Helena location to ship a total of four cases of wine totaling over $3800.00, one to a friend and three to myself. Everything seems to go OK when I dropped the wine off to be shipped but when I returned to Utah, I waited for a few days to receive my wine because that is what I was told by the person working the counter that day in mid April. So I waited, and ended up waiting for over a week and still nothing. However, my friend did receive his case of wine but it was the wrong wine. I had specific instructions on the paperwork and box that was left at Bodega that day and they shipped him my case of Merlot instead of the case of Cab Sauv. After speaking to my friend and him stating he received a case of wine, the wrong wine, I tried to contact Bodega to find out where my other three cases of wine were and I could not get through to anyone. After trying to contact them four days in a row, two of my cases showed up, but to date I am still missing the one case of Merlot that I purchased for my friend. After trying for over a week and a half, I finally got in touch with some rude customer service person at Bodega in Saint Helena and I was told that there were not able to locate my case of Merlot and would look into it. Well, after weeks of waiting I finally had enough and called them to refund my money for the shipping and to file the claim on the lost package. I was told that because it was going to Utah, that they were not going to refund anything. As for using them again or recommending them to anyone, I would tell anyone who asks to never trust Bodega Shipping Co because they are rude and very unprofessional. They are lucky I can't give them zero stars because that is what the experience was worth.

    US Post Office - postoffices - Updated May 2026

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