The new post master and the staff are AMAZING! I always get my mail and they're so kind and helpful…read moreto me. I'm thankful the old post master left.... she was awful. Today, there is so much positivity, reliability and efficiency. Every person there is phenomenal. It's a night and day difference from how it used to be. Thanks everyone at the Bailey PO for making such a wonderful impact on this community.

The Bailey post office is fantastic. They go out of their way to help the customer. I have traveled…read moreand lived all around the country and Ashley is the best postmaster I have ever encountered. I live part-time in MA and the local post office in Chatham, MA is horrible. They are the opposite of Bailey. We should be grateful that Bailey has such a caring group and is led by a great postmaster

Things are not going well with the new staff here. First, we got to enjoy Jehovah's Witnesses…read moresoliciting PO patrons at the post office. Second, we're not receiving our mail. We had our mail held from 16-27 Feb. But, the Postmaster could find only a couple of days' worth when we showed up at the PO to collect it on 27 Feb. Importantly, our held mail included an important prescription which the sender showed (in USPS records as having been delivered on 20 Feb). Friendly or rude really doesn't matter if one's mail isn't being delivered timely.

This post office has many problems! The latest: on 2/27/2021, the mail carrier side swiped the…read moreretaining wall (I was a first hand witness) along our driveway but didn't bother to stop. 15 heavy blocks had to be lifted and put back into position by us. Linda (our regular) is tops! But this was not her. It was a gray 4 door Jeep with U.S. Post office decals.

The people are rude an disrespectful want deliver my mail to my address at 1371 county road8…read moreBeen getting my mail there for along time...if I dont get my bills get what yall are responsible. This new mailman needs to go back where he cane from bc none of his business trying to be in mine an not deliver my mail. Only God can help u all because Adrain ur rude an hateful treat customers like they are dogs...but hope yall all.lose ur jobs for not bringing my mail to me

Great and friendly staff! Recently moved here and they handle my eBay shipments with professional…read moregrace!

021325 I spoke with Michael today about a suspicious USPS Tracking# given to me by an Ebay…read moreSeller... PAY ATTENTION TO THIS SCAM: = You buy an item on ebay, the ebay seller posts your item as shipped with a tracking#, you wait for delivery and when it is supposed to be delivered, you check the tracking# and it says it has been delivered but you have nothing; no item, no lock box key to retrieve it, nothing so where is your item? Some ebay sellers re-use old tracking#'s to try to trick you into thinking your item was delivered successfully. Immediately call your local USPS office, give them the tracking# you were told by the ebay seller and USPS can confirm whether or not that tracking# was for you and your address!

Amazon shipped a package that was too heavy for me to lift and I had expected it to be delivered to…read moremy door. However, this was not possible due to the shipping method they chose. I had no idea how I was going to get it out of the lock-box much less across my complex to the 2nd level. Amazon was of absolutely no use in solving this problem! I called this Post Office and they reached out to my carrier who was under NO obligation to help. HOWEVER, he went above and beyond his responsibilities and actually delivered it to my door!! This is totally "white glove" service and if it were within my power I would give him a raise!! In the best of times, this incredible service has become rare. In the current day and age, it is almost non-existent! Kudos and deep gratitude to this person!! Lynnette

The jihadist dude at the counter should be fired. He has a serious anger management problem. I…read moretold him that the last four digits of the receiving zip code were incorrect on his screen. He yelled at me and insisted that it had nothing to do with the zip code and that he couldn't change it. I asked him why he was so angry and he accused me of asking him the same question three times. Clearly his little brain was overwhelmed.

I hate this store, especially the grumpy old man with the attitude. Have taken several Amazon…read morereturns to this store and twice now I have not received a refund because they claim they have never received. When I have given tracking number, it has apparently never been scanned? Trying to talk to someone (especially the old man who refuses to even make eye contact, weird) about the situation is a waste of time.

The only reason I'm giving it a two star, is because I've had a previous experience here that was…read moredecent. I came in to mail off a small package. It was already in a prepaid envelope. This one post office worker(He was the slightly older Asian guy) was the most unprofessional and rudest person I've met in a long time. I literally just want to know where I can drop off the packages. Instead of showing me, you continuously asked if I was sure the postage was enough. It's not even my package. I told him to not worry about it, and I'm sure the post it was enough, as a company sent me a prepaid envelope. But he refused to just show me where the drop off location was. He continuously harassed me to let him check the postage. And when I told him "no it's OK, I'm sure it's enough." He goes "if it's not enough it will just be returned to you. If you don't want it, do you want me to throw away in the trash?" Then he went to the trashcan and opened it and looked at me as if he was waiting for me to walk over and throw the packages away into the waste container. Like seriously? After he repeatedly said those extremely unprofessional things (mind you, in a belittling and snarky manner) I went with him to get the postage value check. Just because I wanted to finish my business and get out of there. And stop talking to this obnoxious and unbelievable man. And lo and behold, the postage stamp was more than enough. All I needed, the entire time, was to be pointed in the direction of the drop off ("exit the shop, to the right"). (Yes, I know, I was being blind because i had walked right by it). I had almost considered just walking away in his mid sentence and look for the drop off place by myself, but no, that would be rude.

We recently placed a mail hold while we were out of town for two weeks. We did this online, with…read moreconfirmation that all of our mail would be delivered on April 24. On April 24, we received 3-4 pieces of mail. Knowing this could not be possible for the duration we were gone, I attempted to contact this post office on April 25, to see where our mail was. Per my cell phone log, I called the post office between 10 AM and 2 PM TWELVE times and every time the phone rang until it went to voice mail. Not one employee picked up the phone in 4 hours. The held mail was delivered on April 25, only a day later than the requested date, but what is so hard about getting it right? This is not the first time this has happened to us. Not to mention other poor service from this post office (full mail bins, mail returned as "undeliverable," non-working kiosks, etc.). And not one person could pick up the phone? I hope the ringing drove the employees crazy. Typical government entity. Any entity w/little to no competition is a recipe for poor service because they don't have to improve. And the employees act like they don't care. But keep raising those postage prices! I've been using UPS for sending packages as I want to give the post office as little business as possible. Do yourself a favor and avoid this post office if you can.

We lived in Indian Hills for 25 years. Moved a year ago and simply tried to close down our box and…read morethe Post Master was completely unhelpful and downright rude. He told us he didn't have time to process closing out our box and told us to come back with a form signed by both my husband and I. (We live 2 hours from there). We came back and were told they closed our account and they would not refund us the $20 deposit he told us to come back and request.

Terrible post office. The staff are incompetent and don't do their job. Instead of sorting packages…read morein the back they can be often seen talking to customers and holding up the line instead of doing their job. Most of the employees are rude and the service is terrible. Please get your act together.

Great customer service here! They are always helpful and friendly. Really cool when I've had to…read morepick up a package a couple days late. Great about receiving packages and keeping them safe until they're picked up.

I would not give any stars to this business in Evergreen if that were an option. My advice would be…read moreto steer clear of this place and, if you have no choice but to use their services, to expect poor customer service and to be faced with real attitude from the staff. The man in charge of the place is extremely rude and lacks any skills in customer service. Without detailing the unpleasant experiences I have had each time I picked up my packages, let the record show that I will travel longer distances for the same services elsewhere. I'm guessing that the owner thinks he/she has a captive market in this small town and doesn't feel inclined to be civil to customers or to even try to be honest about delivery and shipping issues, mistakes that his staff has made or to try to locate missing items.

I had a really disappointing experience here due to the poor customer service. From the moment I…read morewalked in, the staff seemed uninterested and inattentive. I asked where I was supposed to go for an order pickup, the guy I had asked was extremely rude and treated me like I was stupid when I didn't know where to go. I provided my order number for a purchase that had been paid for, and I had been added as a pickup person with my name and phone number. They said I needed to show the email with a barcode, even when I had the order number and I was added as a pickup person. Then my uncle (who paid and added me) went and picked the order up, and he didn't ask for any barcode, just his last name. When my uncle asked why it was different for him, he had no answer. We've had issues with the same guy before. Terrible customer service, and we will not be returning.

Due to problems with Amazon packages NOT arriving to the return center, I would encourage those…read morereturning Amazon items from the Staples store in Conifer to request a paper return receipt.