Cassidy attended us. As our first time applying for kid passports she was very knowledgeable and…read moresupportive. I have confidence that our applications have been completed correctly and will be processed in the quickest time possible. Thank you Cassidy! We really enjoyed working with you!

A true Post Office. Good old fashion customer service. They went out of their way to make sure…read morethat we had all the proper documentation for our passports. I was able to call them the day before, and they answered the phone. That alone was a 5 star. Renju took care of us. Really appreciate the courteous and responsible way he took care of us.

very polite greeting and clarified what my options are for sending my parcel at a reasonable cost,…read morereliable delivery mode, and on a timely basis. the postal service representative worked efficiently with each of the 4 customers ahead of me. I appreciated learning that the car key fob was safe to send; no lithium battery. my sister will get her keys back !!!!

I am so tired of this post office. I have tried to correct my address for the past eight (8)…read moremonths. They still can't get it right. They are sending all my mail back to senders. Important tax documents, reports that I need and even my health insurance documents!! I have resided at this address for 30 years now and last July of 2025 all this started. I have been in to talk with them and talked with the manger (Becky) and they keep saying that the situation has been resolved. But here I am going in to talk to them again to tell them the problem has NOT been resolved. I call and left a message for Becky and she has never called back. And they wonder why people get upset for not receiving their mail. I would give them a rating of negative five if I could. This has been a long eight months!

021325 I spoke with Michael today about a suspicious USPS Tracking# given to me by an Ebay…read moreSeller... PAY ATTENTION TO THIS SCAM: = You buy an item on ebay, the ebay seller posts your item as shipped with a tracking#, you wait for delivery and when it is supposed to be delivered, you check the tracking# and it says it has been delivered but you have nothing; no item, no lock box key to retrieve it, nothing so where is your item? Some ebay sellers re-use old tracking#'s to try to trick you into thinking your item was delivered successfully. Immediately call your local USPS office, give them the tracking# you were told by the ebay seller and USPS can confirm whether or not that tracking# was for you and your address!

Amazon shipped a package that was too heavy for me to lift and I had expected it to be delivered to…read moremy door. However, this was not possible due to the shipping method they chose. I had no idea how I was going to get it out of the lock-box much less across my complex to the 2nd level. Amazon was of absolutely no use in solving this problem! I called this Post Office and they reached out to my carrier who was under NO obligation to help. HOWEVER, he went above and beyond his responsibilities and actually delivered it to my door!! This is totally "white glove" service and if it were within my power I would give him a raise!! In the best of times, this incredible service has become rare. In the current day and age, it is almost non-existent! Kudos and deep gratitude to this person!! Lynnette

The people are rude an disrespectful want deliver my mail to my address at 1371 county road8…read moreBeen getting my mail there for along time...if I dont get my bills get what yall are responsible. This new mailman needs to go back where he cane from bc none of his business trying to be in mine an not deliver my mail. Only God can help u all because Adrain ur rude an hateful treat customers like they are dogs...but hope yall all.lose ur jobs for not bringing my mail to me

Great and friendly staff! Recently moved here and they handle my eBay shipments with professional…read moregrace!

For all you 1 star geniuses maybe you should stop supporting politicians that undermine post office…read morefunding with their corrupt appointments... then maybe your precious large print Bill O'Reilly books would arrive on time.

This is a small mountain post office that serves a large community up here but the staff is always…read morevery pleasant despite their ongoing staffing shortage problem. They do a great job with small package delivery and leaving notice for pickups for large packages. Most of my packages arrive on time and that's true during the busy holiday season as well. I think their carriers are getting better with accuracy over the years to prevent lost/mis delivered packages. They're doing a wonderful job serving our community considering the treacherous weather conditions we have sometimes.

Clerks at desks ate kind and careful no matter how long the line. They don't rush or give short…read moreshift. Unfortunately, the line lis usually long and there are few clerks available.

I sat and waited for over thirty minutes for an associate to find my mail for me. The apartment…read morecomplex I live in is physically destroying and completely redoing the mailboxes for the entire complex . My complex told me it would take them two full weeks to complete and that we need to pick up our mail at the local post office (this one.) the clerk who helped me was really reluctant to help me at all and then took quite literally over 30 minutes to find my mail for me, no packages. When she returned she didn't say thank you for waiting or anything of that nature. she told me that's how long it takes to find the mail so next time I really shouldn't come pick it up this way.... After I already explained to her and her supervisor what the situation was and why the mail was undeliverable. Which the manager agreed he was aware of. I was fine waiting until the clerk quite literally passive aggressively told me next time not to come pick up mail cause it takes her so long. Unprofessional and rude! I kindly explained to her that that doesn't change anything for me I will still need to be back next week to get my mail as it is undeliverable due to my physical mail box, and I thanked her for her time and said I'll see you next week. Very frustrating experience here and I don't feel it was necessary. Going forward I'll be avoiding this post office

The Lakewood Colorado post office consistently loses outgoing mail and packages and fails to…read moredeliver mail and packages to me (that I can see via Informed Delivery). I constantly receive mail that belongs to neighbors nearby and people not nearby, that I promptly bring to the post office or put into the correct mailboxes myself--as if I need a third job! When I take time to report this, I get phone calls from people at this post office who give me an attitude, lie, gaslight, and make excuses. There is never any accountability or consequences for the postal workers who are guilty of theft, loss, and misplacement of mail because this has gone on for years and continues. I'd like to remind them that mail theft and loss due to gross incompetence is not a victim-less crime. These entitled folks receive salaries and benefits and yet cannot do their basic job of delivering mail. They appear to have nothing but contempt for consumers and complain incessantly about not making enough money. The USPS is currently bankrupt and I hope they close permanently. They have wasted enough taxpayer dollars while causing serious harm to taxpayers. The ratings here on Yelp suggest that this post office should take steps to improve or else close already. I have let everyone I know to stop sending things via U.S. mail. All shipping carriers are bad but USPS is egregious. Mail theft is a Federal crime. I hope wrongdoers (corrupt or incompetent postal workers or those who receive other people's mail and keep it) are prosecuted for it. For laughs, I am attaching a horrible USPS policy stated in writing that when they lose a package or letter, that a recipient should ask the sender to send it again. Wow--instead of doing their jobs ethically and competently, they expect people to spend more $$$ when USPS drops the ball. This type of thinking is why our country is a mess and why the USPS needs to be shut down permanently.

Worst. Think the DMV and USP had a mentally ill child. If you come here be prepared to wait in…read moreline 25 min. They give zero fks if you rot in line. They won't bring a person from the back or move faster than a one legged one eyed disaster .