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    US Post Office

    2.1 (20 reviews)
    Closed 8:30 am - 4:45 pm

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    ***Please be kind y'all. We're all frustrated, but dont take it out on others....leave your crap at home and do your job. Be professional...**** I am VERY DISAPPOINTED in this location. I am an older person with visual impairments, I don't like to disclose because I'm able to do things ...just takes more effort but I dont mind because I pride myself in being able to get things done. I do ask for help when I actually need it. I needed help in this situation but I was shut down and turned away. I called USPS with a tracking number, the phone automated said my package was at this location, I thought it was weird too. I called twice to make extra sure. I arrived at 10:45 am... The door had a paper saying they'll be back in 15 minutes, I waited. The lady in the front was EXTREMELY RUDE. WITH OUT looking up my tracking number she told me I was in the wrong post office, didn't tell me where to go and CLAIMING I was in the wrong post office. I tried to explain how I was given this address by USPS automated service which I called, and I was YELLED at to "SHOW ME THE APPLICATION WHERE DOES IT TELL YOU THAT"....I felt so unheard and not seen. Please, if you work for customer service. Please do that. you're there to help. If you don't like your job, then get a new one. What could have been done differently: looked up my tracking number, told me where to go, said sorry for the inconvenience ( pretty generic thing to say in customer service).....the end. no attitude, no shaming and making people feel like they're dumb cus you think you know they are in the wrong place. etc etc etc. Please be kind y'all. We're all frustrated, but don't take it out on others....leave your crap at home and do your job. Be professional.

    Isela A.

    The experience with them was a nightmare. I had mailed a paper that was really important to Mexico and I paid $75.50 12/13/21. To this day I have no idea where the paper is, I made a report and they sent me to the post office of Bell Gardens CA they told me that they couldn't do anything and too call FedEx. FedEx told me that they couldn't help me and that issue was for the post office and the post office told me it was an issue of FedEx. Nobody wants to give me a refund for my money and nobody wants to help, and they discriminate me and nobody is helping me. I have all of the documents that they gave me.

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