The people who work at this Newtown Square, PA USPS location are outstanding. Nice, kind,…read moreprofessional, and hardworking. I will go out of my way to come to this location rather than others nearer to me, e.g., Media, Edgmont.

I nearly forgot how bad the "customer service" at a post office can be. The two women working here,…read moreespecially the younger one, were some of the rudest postal workers I have encountered in a while, which is saying a lot. The younger woman who I had the misfortune of interacting with today was especially nasty. She was curt and dismissive from the get go. When she finally brought my certified letter, she threw it on the countertop with a "here ya go." I don't know, maybe her supervisor is unpleasant, or maybe the USPS doesn't pay enough, but if you hate your job, maybe you shouldn't work with customers.

USPS has always been unreliable. They've lost expensive shipments of mine before. I sent an iPhone…read more(trade-in) to AT&T. I take accountability for misplacing my tracking number. However, this should not be the end-all for keeping track of packages. They could not search any information to help me figure out why AT&T has yet to receive my iPhone. There is no motivation nor concern to rectify their incompetency. The clerk was utterly unprofessional. Sarcastically saying "You're so bright, you don't have your tracking number" I was required to use USPS in this instance. Yet, I will continue to never support them. Depressed, given-up on life, and cynical these employees are.

Friday - May 31, 2013 - 11:30AM…read more When packages needed delivery, I patronized the Manoa post office in the Manoa Shopping Center. Unfortunately, the Manoa post office is closed. The Havertown post office is habitually crowded and the sparse parking is frustrating. I was leaving a business at Loehmann's Plaza in Drexel Hill when I recognized the ever familiar post office logo. I conducted business here years ago and forgot its existence. I immediately drove home and placed contents into a box and returned. It's a small but, serviceable facility with plenty of free parking in the middle of the lot. I completed the appropriate forms and submitted same with the package. I asked a postal worker for the cost of sending the package at the cheapest rate. The employee weighed the package and declared a $5.80 fee. He indicated that the package would be received by the recipient perhaps as early as the next day. He was efficient and professional but indifferent. (If I had his job, I'd feel the same) I was skeptical about the next-day delivery but paid the fee and exited. The next morning the recipient received the package. Say what you wish about the postal service. I was satisfied with the results. The post office is sandwiched about the middle of the plaza set between unrelated businesses. My new go-to place for package shipment.

Was so happy to hear that this P O had Passport services. I printed my application form online and…read morealso made the required appointment online. The clerk who took care of the paperwork was so knowledgeable and couldn't have been more professional and patient. This is a truly painless way to apply for or renew passport and the staff is wonderful. Thank you.

We went to get our passport done and the young lady with long hair was very patient and kind to us…read more Unfortunately we didn't get her name. We didn't have to wait and the whole process with well.

Very unhelpful. Brought an Amazon return here to ship, but because it was a quantity of 2 items, he…read morerefused and said it needed to be in one box. He offered no alternative solutions, did not even offer to sell me a box, and made me feel like an idiot and that I obviously should've known. There is no indication on the Amazon screen that says it needs to be in one box. I took my return to another UPS Store and they (shockingly) printed two labels for me and accepted the return. Just a bit of empathy and some problem solving on their part could've made for a much better experience, but the employee today, Scott, clearly has none.

this Havertown team is the best. they help you unload your heavy Amazon packages and hold the door…read morefor all their customers. thank you

The staff here is always nice and helpful! This is my go to UPS STORE! The staff tends to you…read morequickly and never an issue.

Do not trust the phone presence as a lot of people answering the phone in a busy establishment…read moregenerally do not put their best foot forward on the phone. When I called the person answering the phone was snappy, my simple question was about hours and location. Arriving at the location was another experience altogether. The store is neat and organized. The customer service is great. Compared to a friend who perform the same task at a different UPS store for the same price I very satisfied. My items arrived on time, hers 3 hours later. This cause a delay in receiving a entry visa for another country. Would I go back? YES!

Poor service. Quintin in the copy area offers little to no help and will only suggest that you use…read morethe self service copiers as he's busy making photo copies for himself.

This Staples is OK. It is a little bit small, but there is a mini-UPS center attached to it which…read moretakes up some space. Be advised that the UPS center is very... particular. They aren't full-service. My visits there has been a nightmare because they couldn't do the things a regular UPS can do, but that's not Staples' fault. My one gripe with this Staples besides the size is they direct you to the cashier for in-store pickups (for items you ordered online). I waited through a whole line of people checking-out just for the associate to tell me once I got to the register to pick up my order at a different section of the store - where I had to commence the whole "wait in line" thing again. I just think their signage could be better. And maybe if you see someone standing in a check-out line with nothing to buy, you could direct them to the right place so they don't waste their time. Other than that - there's a nice little selection of many office supply things here. Most people will be able to get what they need with no problems.

I always go to Mailsource instead of the post office. They are so friendly and helpful over there…read more Such a pleasure knowing when you go in you'll be treated with kindness and professionalism. Thanks guys!

I have been going to Mailsource for many years and have always been extremely pleased with their…read morecustomer service. Both gentlemen behind the counter are very efficient, while also being kind and helpful. I have no idea the last time I was at either a FedEx or UPS store. I take all my business to Mailsource!

I went to have some documents faxed. I have used this…read moreestablishment often over the years. They also have very nice greeting cards. Father's Day cards will be available soon. Great value and convenient.

I've been coming to this business for many, many years and have used them to drop of prepaid boxes,…read moreto ship boxes, and to get fingerprinted for clearances. They are professional and helpful always. Very honest, very reliable. Some of the bad reviews here suggest to me that the customers may have been rude. I have never had any problems, and I come often, so there was clearly something else going on.