Wonderful customer service! Efficient and quick! Everyone there has always been so friendly.read more

Stepped right in and the gal helped me right away. Very clean and nice. Wonderful serviceread more

Great customer service, the team is quick and professional. Best UPS store location I have…read morevisited. I have been to UPS stores all over the USA due to travel for work and this location is by far the best. Thank you!

About 10% of the staff have a clue. Don't waste your time. Always a long wait and slow staff. Good…read morefor dropping packages only

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to…read moreBoston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done.  Thank you very much. The Miller's Boston, MA

The young man behind the counter was more than helpful. He went out of his way to help us with…read moretaping and packing. Super friendly and helpful

Today I went to FedEx Ship Center, and had terrible customer service. We accidentally walked in…read morewhen it was at max capacity. After waiting 9 minutes she came out and told us to leave (very rudely) after giving me unusual looks. So we politely left, once we walked out another customer was able to walk in and was not told to leave. I do not understand how Fedex will allow its workers to pick and choose who was allowed in the store. I will never bring my business to FedEx again!

I would give them a negative if I could. I have been in there 3 times in 3 years and they never…read morehelpful. I ship to Amazon and tried to drop things off there and they insisted my labels were not correct. There was a recent change in Amazon labeling and I took their word for it. I have now learned that the labels I had are the correct ones. I will have to drop them off somewhere else because this place is so annoying.

Convenient to Cedar Falls residents to ship UPS. It's also a handy drop off location if you already…read morehave your packages labeled. They have Saturday hours which is also a plus. The customer service here is meh. But not terrible. If you need to ship UPS this is the place to go.

Without question, 5 starts goes to this great business…read more The first time I was in was to pick some posters up for an internship I had just started at. I stepped inside and was greeted with a smiling face. After mentioning the business I worked for, the woman working knew exactly what I was there for and got my order to me immediately. I've gone back several times since then and my experience has been just as lovely as the first. They are the kind of people who truly care about their clients and what they are doing. I always look forward to going back. As if the incredible service isn't enough, my prints are always perfect and they are definitely the cheapest in town. I really don't know why anyone would go somewhere else.

The priciest are ridiculously cheap. Whenever I paid, I genuinely felt bad about how little money…read morethat I was parting with and questioned how they could afford to charge sooooo little for some things. In addition to being incredibly affordable, the place also houses great people (or person). The one woman who helped me every single time that I went in there AND answered all of my emails is an incredibly kind person. What is holding Prints back a little bit is that they are a little more limited in what they can do than some other places and while the quality isn't bad, it isn't anything to boast about either.

Not easily recognizable at first but HyVee's staff would help you locate it. Slightly busy during…read moreevenings but the employees do a great job tending to each customer's needs with the line moving pretty fast. They have only priority envelopes so get your stationeries like tape, glue or brown envelopes from the HyVee store before going to the USPS.

I am done with them.. Our damn lazy delivery driver keep stashing my packages by my garage door…read moreoutside rather than walk 20 freaking feet and placing it under our covered entry. Twice our packages have gotten wet and the last one cover with snow when we found it three days later. Now after I spent a 1/2 hours trying to find a human to talk to, they didn't even tell me if they had a resolution, they just ignore me and close out the ticket. Their old CEO (Smith) would be furious. I think if will report this to their investor relations since their leadership didn't care.

This place is comical. I went to pick something up, and no one was in the store. There was a sign…read morein the window that said, "will return at 1:30." Are you kidding me? This isn't Jim's packing store. This is Fedex. Incredibly disappointed, and won't recommend Fedex to anyone in the future.