I had no clue that you could get 10% off if you mention Yelp! I wished I had because I spent a…read moresmall fortune on shipping my visa application (and all the supporting documentation) and could have used all the discounts possible! Anyway, as mentioned, I needed to ship very important documents and UPS was one of two options I was given. Now, the instructions I was provided with specifically state that Express service must be used and that I must supply prepaid return shipping and packaging as well. I figured since these instructions were issued by the British Government that this would not be a problem. The store is quite bare and as far as shipping supplies, they had some, but it isn't a massive variety. I grabbed two large, padded envelopes and made my way to the counter. At the counter, a very friendly staff member greeted me and I explained the situation. He typed in the information in to give me a quote, but after typing in the information the option to create a return shipping label became greyed out. I showed him the instructions I had received and also mentioned that I created and account and I could create a return online for international shipping, but I couldn't figure out how to combine that with creating an outward shipment. This is usually why I hesitate to go to the stores, I always feel like they don't know as much about international shipping options... HOWEVER, I do feel like this guy should be given five stars for going the extra mile to get answers for me. He called the help number and was bounced around a number of times, but kept on until someone could provide an answer. Not to mention it was prime time for people to drop of their shipments and he was able to assist all of them at the same time. And just in case you were wondering, you can hear the chatter from the hair salon next door. Eventually he did get an answer (kind of ridiculous how long he was made to wait after being transferred around) and the answer was that they could not create a return for an international shipment in store. He did offer the UPS Express Envelopes so I didn't have to purchase and use the massive padded envelopes. Unfortunately, I did have to correct the addresses on the labels twice, so part of me is still a little worried that something might be incorrect with the shipment. I guess I'm a little confused as to why you can do this online, but you can't do it in store. So while I appreciate the extra effort of the staff member, I can't say that this store meets all of my shipping needs. I think I might opt for the other company if I have to do this particular shipment again.

go anywhere else. Even if it costs more. Pay for service…read more Brought a computer and monitor to them, had them pack it (paid extra) bought insurance (over 300.00) shipped... When it got there, monitor broken..no worries..its insured!! right?!?! Nope, over a year nothing...... refund me the damn insurance then! go anywhere else..Fedex, Amazon, USPS...whatever. Don't go here.....

This location is the WORST. Their phone system takes forever to get through the more than…read moreexcessive options. Once you finally get to the option for passports, it clearly states the information you need and states what you need to bring and you do NOT need an appointment. It did not give an option to speak with a live person. We made the drive to the post office to be met with an UNFRIENDLY short brown/red haired woman in a near empty post office with only 3 people in it. I had all of our documents filled out and printed organized with all of the documentation needed by person. She said we only do passports by appointment now. I explained that on the phone message it is not updated. She said it doesn't matter that is out policy now. She told us to drive to Mount Vernon post office or go to the Linn County Recorder's Office. We drove to the Linn County Recorder's Office to find they were closed due to weather....again. I then called Mount Vernon Post Office. They were very kind, but said it takes a long time to process passports, so they would like appointments. I gave up and decided to call Jones County Courthouse. They are ALWAYS kind and efficient with processes. So many people go there because they are tired of the inefficiencies and unfriendliness they are met with at the Linn County offices. I wish everything could be run by the Jones County Courthouse administration. I called them and was greeted by a kind and friendly woman who instructed me on how their process works and they would be happy to help us anytime before 4 Monday through Friday. They did not act as if this was an inconvenience , but as if they were there to do their jobs which they have pride in and help others with the processes that they are trained to do. Linn County has A LOT to learn. I am sure this will fall on deaf ears, but more people need to take their business to those who want the business. We have a choice and I choose for Jones County to have our money. Linn County has enough of it already and they obviously pay people that don't deserve it. If you need a passport, driver's license, permit, etc. Take your business to Jones County, they appreciate you.

Love small town Iowa! This little post office has plenty of parking, walking distance from town,…read moreno lines and super friendly service.

Great service at this small Post office just a few minutes away from the larger post office on…read moreCouncil Street in Cedar Rapids. Small lobby area, and not quite the hours offered at the larger offices. Window clerk was very thorough and friendly.

I actually made my boyfriend turn around to go to this tiny post office versus the large one on…read moreCouncil. For one, I didn't realize the big one was anything more than a distribution center with the little army of LLVs I see filing out in the mornings. But also, I've come to love this location over the past few years. On more than one occasion, I've shown up a bumbling mess and the staff have been capable and gentle helping me on my way. Always willing to help you find the best deal, even in the most unique ways. Above and beyond friendly, like the small town post office of your dreams. Good things really do come in small packages, y'all.

Things I love about our small town post office. P.O. Boxes are right Infront so you are in and out…read moreanytime. The lady who runs the office is super super nice. The stamp line is ten times shorter than cr and so is mailing out! Thank god we have one

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

Never a line in this Fairfax post office located in the historic part of town…read more Very professional staff, and very efficient as well.