Reviews for the post office on 31 Palomba Dr (https://m.yelp.com/biz/us-post-office-enfield) in Enfield, CT, are mixed, often highlighting efficient, clean, and well-maintained facilities with helpful staff. However, some customer feedback notes issues with drop boxes being locked after hours. The location offers 24-hour self-service options, including packing materials, express, and priority mail. [1, 2] Key Locations and Details: * Main Branch (31 Palomba Dr): Known for being clean and well-maintained with helpful staff. * Passport Services: Available with appointments and limited walk-in hours (e.g., Thu 1:45-2:45 PM). * Hours: Open Mon-Fri 9 AM-5 PM, Sat 9 AM-1 PM, Closed Sunday. * Alternative Location (1430 Enfield St): 1430 Enfield St (https://m.yelp.com/biz/us-post-office-enfield-2) is the other main location. [1, 3, 4] Common Feedback: * Positives: Clean interior, efficient automated services, and helpful employees. * Negatives: Some reports of locked drop boxes. [1, 2] It is recommended to check specific hours on the USPS website before visiting for specialized services like passports. AI can make mistakes, so double-check responses [1] https://m.yelp.com/biz/us-post-office-enfield [2] https://m.yelp.com/biz/american-legion-post-80-enfield [3] https://www.mapquest.com/us/connecticut/us-post-office-403894834 [4] https://tools.usps.com/rcas.htm?locationId=1362612 read more

Have gone so many times for the drop box, many times after hours, and the drop box is locked. I have told the staff repeatedly, and again today on Sunday, a car ride for nothing. This has been happening for years now. Nobody there seems to care. Makes m Hate that post office. read more

This review is from a couple of months ago. Was in the area, visiting a friend. Had to drop off a letter at the P.O. This location had ton of parking. There were drop boxes outside and inside. There was a self service machine and had all the materials to send an express/priority mail, 24 hours a day. The interior and exterior was very well maintained and clean. I wish all P.O. were like this location; very accessible and efficient to send your mail...without the typical "I'm better than you" snotty postal employee attitude!! We all had those kind, but there are some nice P.O. employees too, that should get recognized especially this time of year! read more

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Make sure you don't need to park in the Handicapped parking spaces at the Chick-Fil-A in Enfield. Guy parked his truck there to deliver mail to the business and when he came out I asked if he knew it was a handicapped space. His answer? "Yeah I know". I then proceeded to ask him: "That's illegal isn't it?" And his response was "No it isn't" as he smirked and got back in his truck. Well, it certainly is illegal. His supervisor confirmed that for me. Also confirmed she knew who it was and she didn't seem surprised. My father is a disabled veteran and needs these spaces so we can put the wheelchair ramp of his van down and he can get out. read more

US Post Office - Chick-fil-A Enfield, CT - Post Offices Near Me - Enfield, Connecticut

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My latest experience with this PO branch was more than positive. These people ROCK! I recently ordered something from Ann Taylor, and noticed my address needed editing. I did that. For some reason, even after confirming, after I clicked on check out, the order reverted to my former address. I immediately called AT customer service. Wow! "We cannot change or cancel an order once it is placed," said they. Said they ALL. Wow! What kind of weird customer service cannot cancel an order less than 10 minutes after it is placed. No shipping had been done. So after about a trillion calls to: former address, credit card customer service, and a visit to the Enfield Post Office, I was still stymied. I followed PO directions to my online account, but couldn't change delivery, because the package addressee doesn't match my account address. So I let it play out. Finally it was delivered to the old address--they helpfully agreed with the mail carrier that the addressee didn't live there, and pointed him in my direction. But it was Jan at the PO that left a note for the carrier to keep it at the PO for pick up. Then an amazing thing happened. She called me back, confirmed again, and said, "Your package will be delivered to you home today." I think they made a special trip to make sure I got my package. Wow! I'll admit, I haven't always said kind words about the Enfield Post Office. This review is to make sure when they are exemplary, it is also noted. I think there have been some positive changes at this branch, and for those of you who haven't always seen that, it's time to retry. Thanks so much for all your good service. I really apprecaite it. read more

Holding packages when they should've been delivered Such a disgrace just do your job read more

So rude to me in person when I moved here . I didn't understand where my mail was and was asking to get literally yelled at by the lady behind the desk and I'm guessing manager . Poorly handled situation that made me feel beyond stupid had me in tears my way home . read more

First package stuck in post office for 18 days with the status of accepted, pending acceptance. The shipper sent a second package with expedited shipping and it also got stuck in the ENFIELD, CT 06082 post office. So far for three days. This place is the black hole of postage. You have been warned. read more

on October 15th someone jumped the curb and demolished my mailbox and the post. I called the Post office and Maria put a hold on my mail immediately.She was very helpful. I wish everybody in the post office was as nice as her. read more

Don't use this Post Office. Packages are mishandled or go missing with no useful assistance to follow up. Staff can be a pain in the a** bordering on sadism. Honestly, I mail a lot of packages and I have had the worst experiences here!! They SUCK. read more