Bad. Packages get stuck here for days with no update on what's going on. Probably bad employees or…read moresomething

Now I give no stars as am sitting home and the carrier doesn't bother to ring the doorbell to…read moredeliver a package that needs to be signed for. He just puts the slip through the slot, makes me sign it and attach it to the door for next day pickup, and then brings it the following day, so now we are talking a three day delay for no reason. Please explain why the postal workers are not following the governor's mandate and wearing masks when delivery mail and making contact with customers. It's ridiculous.

A misinformed sales rep refused to let me priority 3-day ship a gaming laptop because it contained…read morean integrated lithium ion battery which i was told was not allowed on a plane. The sales rep admonished me, stating "i wouldn't want to be responsible for blowing up the plane, now would i?!" I was especially offended at this, being that i am very dark skinned and i have an arabic name. I was subsequently given a 10-day parcel postal rate and tracking number 9534911607708247130689 to ship my gaming laptop along other 70lb+ packages. the sales rep was kind enough to offer me insurance in the likelihood my package was damaged. After the transaction, i went online and discovered any electronics containing an integrated (non-removable) lithium ion battery may ship via priority express or higher however these items are barred from OVERSEAS or INTERNATIONAL flights ( due to past acts of terrorism ) -- ...well, when i read this i was pissed having exposed my laptop to 7-days of unnecessary shipping and possible damage!!! You cant argue with these people at the counter, but for future customers -- thank you, we have yelp :))

This is the first Yelp review I have ever posted. Normally, I would not take the time to write one,…read morebut I feel compelled to share my experience due to the consistently poor performance of the USPS Distribution Center in Springfield, MA. It is difficult to understand how a package can arrive at the facility in the morning and still be processing more than 24 hours later. Could this happen occasionally? Certainly. However, it should not be the standard operating experience. Unfortunately, the Springfield USPS Distribution Center is one of the primary reasons I rely on Amazon for many of my purchases. The repeated delays and lack of efficiency have significantly diminished my confidence in the postal service.

I couldn't be happier with the job Agawam Pack and Ship did sending a Bose sound system to my…read morehome. They padded and packed that thing so that it would have survived a nuclear attack. (Slight exaggeration). I didn't have the original packaging, so they wrapped it in 3 layers of bubble wrap, built a box around that and wrapped THAT in several more layers of bubble wrap liberally securing it with about three rolls of packing tape per layer, (Another slight exaggeration). It did take me about 15 minutes to get it unpacked and it was in perfect condition. this was a legacy from my sister who passed away so it was a lot more important to me than just a sound system and I was very grateful they did such a great job. Given all the work, supplies, and the high cost of shipping anything, I thought their prices were very reasonable as well. Highly recommend!

Great shipping experience with AGAWAM Pack and Ship. Really appreciate the personal attention to my…read moreshipping of Native American pottery. All arrived in a timely manner and in perfect condition. Thanks again.

This post office is nice and clean. But I guess it can get pretty busy. The review rating is not…read morebased on cleanliness nor the customer service, because both of them are great. It's based on the number if employees at this place. They seem to always be short on staff due to cutbacks. The employees here are hardworking and efficient. I just wish they had more help. I'm sure they feel the same way.

No one ever answers the phone at this post office. I have tried calling for over an hour. The phone…read morerings and rings and no one answers.

Hi There, On Aug 24, 2024 letter at the lobby drop off box…read moreat 393 Belmont to NY. After a few weeks , it had come to my attention that the letter had not arrived. On their website , a missing mail form was initiated. On Sept, 25a household member contacted an employee at the local post office for an update. Even though the employee was polite and professional which was great, his answer appeared to be a training book answer of how to possibly prevent this from occurring again. We appreciate the already known information provided from the employee however, we were more interested in the letter being found and what the post office was doing to find it. The household member informed the employee that the letter was a check and the we were concerned and will cancel it. We have not yet heard of any progress. Oh yes and this is hilarious. A few days later when raining, I go out to the mailbox and observe a letter on the ground addressed to our neighbors, of course I made sure it went to the intended address. This was not the first time. To the USPS employees, Thanks for doing the hard and sometimes tedious work. May I ask all just to be a little more careful with the mail? Thank you, Mr. B

The USPS Office in Forest Park Springfield is small, but considering their size and how many people…read moreappear to be on their staff, they seem to work effectively. The desk clerk is also usually super nice, and I've never had issues with my mail or sending a package to anyone else.

Went to the Feeding Hills location to mail a box. This location refused to tape a label on for me…read more Said I had to purchase tape. Had gone to another location the week before and had no problem taping a label on for me. Advised them of this and they still refused. Went to UPS and had no problem. Will use UPS next time.

I wouldn't recommend no one to waste their time coming to this post office. Only one person…read moreworking. Always got an attitude!!!

This small neighborhood post office is just that- nothing fancy but effective…read more The Pros: Probably the best mail handler I've ever encountered. She's hilarious and quick behind the counter. She's always very helpful and extremely knowledgable. The physical location is convenient. It's right on State street across from MLK community center. The Cons: Parking here absolutely sucks, especially in the winter. The lot is small and on a dead end street. Though the mail handler is awesome, she's usually the only one there and the wait times can get a bit long. Good post office thought all in all.

It's perhaps unexpected for you out here that I am reviewing this but then again you have to see…read morethe whole picture before saying anything. Okay in ways it has some stuff like coffee, food, lottery, alcohol & even printing/shipping capacity & this is an asset if say (my case so) you have to make copies of your ID for tax purposes so you can mail out & they even got it plus they show you what they've done so you can tell them if okay or not but they will make sure it's right & properly done. My case was low cost & even if you have to pay a slight fee for a card nevertheless no complaints from me & they even sent a text with receipt in so you can mark on your statement. Now you know.

From the owner: We are rated the most trusted store, serving in neighborhood from more than 40+ years and people…read morealso called us “The Purple Store”. Now we are part of Shipping Industry and also offer all the services offed by Post Office(Shipping via FedEx, UPS, USPS) with more convenient way. Now also selling BEER & WINE. So, no more stand in line and west your precious time. We have unexpected addition of beer and wine sales, we offer an ever-evolving range of convenient services to meet your needs. Offer daily necessary items like milk, bread, eggs, fresh cheese, frozen items, all kinds of drinks, home grocery, chips, candy, always fresh coffee at affordable price. Offer full lottery & tobacco products (like cigarette, chewing tobacco, E-Cig). We are authorized pickup center for Wish & retailers of Lycamobile. We also offer affordable ATM services. Now you can buy any Crypto currency at our ATM machine at very low fees. In addition to this, our customer service representatives are very friendly and cooperative. Offering new services… Shipping domestic & international via UPS, FedEx & USPS Full printing solution for individual & business Faxing & copying services for individual & business Public Notary Passport photo & processing services Reliable document Shredding Service for individual or business. For our customers' convenience. Accepted payment methods… EBT All major credit & debit card Apple pay Samsung pay Cash App