This post office is wonderful! Although the first time I drove by here I didn't even realize that…read moreit was a post office, the lady at the front desk (I've only ever seen her) has always been very sweet and very understanding for my forgetfulness!

Horrible service. This location needs to stop taking people ahead of closing time. I was grateful…read morethey let us in 3 minutes to closing, but I had some issues & took a little longer than I anticipated. I basically got kicked out while I was still in the front desk finishing up. Next time, I would have rather been turned away because they were about to close than wait in the line & then essentially get kicked out.

My first time visiting this location since Kroger relocated to this strip mall. There's a lot of…read moreparking however maneuvering to the storefront can be dangerous as it's near a main drive-way in with cars turning in four directions. You may purchase PO Boxes here as well as drop off pre-paid shipping. The floor was marked for social distancing, one bottle of hand sanitizer could be found on the counter. The waiting room was blocked off, allowing only 1 person to be in line in the air conditioned part. This caused a backlog of people trying to social distance in line. Staff was helpful and pleasant.

I called multiple times about a package I didn't receive and had to speak to a stupid machine even…read moreafter asking to talk to a representative

Went to get my passport done and because I had to fill out paperwork, which took me 5 minutes, the…read morepostal employee told me I had to reschedule. This is why the USPS is going out of business, because of people like her!

Staff are helpful, knowledgeable, efficient and polite, they try to find you the cheapest way to…read moreship your package if it doesn't require to be anywhere at any particular time. It can be a bit slow as it is really busy at times, but that's because they normally have one person behind the counter. PO Box access at all hours, which is a plus if you're a night shifter. Lunch times are usually between 1-2pm, but this is not always the case. Depending on how busy they are before lunch, they may take a later break, so don't be surprised if it's still closed at 2:45pm...

I am 80 years old and have a 19-year-old daughter who is a US Navy Sailor. Today, I want to send a…read moreletter to Facebook because I don't know if anyone can hear my small voice. As an old father who misses his daughter when she is away, I often write letters and send gifts to my daughter to soothe her longing, but I did not expect that this time, my daughter has been tortured several times and only receives promises but still haven't received the gift box while I'm writing these words! The gift box arrived in Norfolk just over a week ago. (Please see Post Office Receipt). One day, my daughter will have to go abroad; I don't know how long it will be before my daughter receives a letter from his old father. This story reminds me of the days in the Viet Cong labor camp when South Vietnam collapsed in 1975. As an officer of the Army of the Republic of Vietnam, I was forced to do hard labor for more than five years in the camp's distant forest. On the day my father passed away, six months later, I received a letter from my family telling me the sad news! I hope my beloved daughter will receive news from her family faster and won't be as unhappy as me! Respectfully and Salute. Kiet Anh Vo PLEASE HELP!!!!

The guy here is a total asshole. I would have liked to spit on him for thinking he could talk to me…read morethe way he did. Service is trash but your package will get where it needs to go so when you see the guy who works here make sure to treat him like trash too. Its always the same guy.

this post office is useless. I will be driving to other locations even though this one is 2 min…read morefrom me. associates at this location don't know their crack from their elbow and that's putting it nicely. this location has caused me so many problems.

A good post office. But, the passport services are permanently suspended due to the lack of a…read moreclerk. Although, the sign posted states "All Passport appointments will be cancelled and or rescheduled this week due to no passport clerk available."

This location is large and has a good amount of PO Boxes. It is fairly clean. Wanda.. I think that…read morewas her name. Well she was a delight today 11/29. She was kind, caring and had great customer service skills. She never rushed me, or got upset at the gentleman before me who was older and had difficulty understanding something she was trying to explain. Keep in mind they do close for lunch. Hours are listed

This place is far and away the worst post office e I have ever been to. The best part is, you KNOW…read morenothing will change to make it better. The staff here are a perfect example of government bureaucracy gone amuck. Terrible work ethic. Terrible hygiene. Terrible attitude. TRBL. Shouldn't keep em but you can't fire them and they won't quit because they have self respect or respect for customers.

This review is for U.S. Passport Services. I completed my paperwork in advance and brought a check…read morefor the fee as a credit card is not permitted. This must be one of the oldest post offices in Norfolk built in 1961. It looks its age too! There is plenty of parking. Service was efficient, however they said their camera was broke and sent me to Walgreens. Overall good experience.

I had to get a piece of mail forwarded. I'm aware that you usually are able to…read moreJust wrote 'does not live here. Forward to or whatnot'. But this particular item was important and I knew the correct owner so I wanted to actually talk to a person and make sure the letter made it to the rightful person Parking is perfect here as there are places in front as well as the store is in a major shopping center with lots of spots When I walked in I was greeted by the gentleman behind the counter there were about four people In front of me but he moved very quickly and efficiently no one seemed rushed at all I killed my time looking at the nice holiday packaging that was displayed they even had Peanuts like Snoopy the dog When it was my turn he helped me and assured me that they would get the letter to the right person by the end of the week it was a very pleasant experience

Relatively new post office location in Hidenwood -- used to be located in an old building behind…read morethe Sun Trust bank, but they tore that down and moved it over here. Now it's far more modern and upscale than it used to be. Right next to the Bryd's diner -- so convenient and easy if you need to stop in for supplies or to mail something. It's ALWAYS packed and crowded though, so plan to wait in line for a while. At least now there is much more parking available to get in and out.

Bad reviews are NOT accurate anymore. Lovely set of USPS employees who always figure out how to…read morehelp. I deal with the for shipping military packages for my spouse and they are always kind and patient. Great employees!

The staff here is friendly but that is the only saving grace that still couldn't save the 2 star…read morereview. Why can't this location open until 2pm on Saturdays like most other VA Beach post office locations? Especially during the holiday rush to mail packages!?? Second reason for 2 star rating is that priority mail package was supposed to arrive by Tuesday, it arrived at its destination on Friday! Then why are we paying for priority mail!??