I've used this location for years for both business and personal shipping, but the new policy is…read moredisappointing. If you ask for packing help, you're now required to ship using their inflated rates which are much higher than USPS or online options. I was told they "make no money" on packing, but forcing customers into overpriced shipping isn't the answer. I used to justify the higher costs for the friendly service, but that's not the case anymore as there is an older gentleman there that is very abrasive and condescending (at least has been my experience every time) Unless you absolutely have to use them, I'd say look elsewhere.

Pac N Mail is STILL the absolute best in the area. They are a private company that gives you…read moreseveral options for shipping and even with the challenging economy continues to be my GOTO for shipping. I've used them since 2012 and they have always been great.

My last 7 to 8 deliveries have been delayed. Their service/reliability has gone downhill. I've…read morecalled to ask about my packages and got very lame excuses. No need to call anymore. That just makes me more frustrated. UPS and USPS are far more reliable than FEDEX. I will never ship with them and if I had my choice I would ask others to use UPS or USPS.

This is the second time I've had something delivered by fed ex and the second time it's been late …read more Well this second time it wasn't even delivered, I guess I'm gonna have to wait another day to get something I ordered from Amazon that was already a week turn around. I don't know why fedex is doing Amazon deliveries anyways but okay.

I love the Box Outlet Staff is polite ,including the dog Beauregard who walks the store, (small…read morewarning for those with allergies or phobias). They are always very helpful, and will get you the best deal for whatever you are shipping! In Hampton Roads, there is simply no better place to go then The BOx Outlet :)

Supporting local businesses is important. In this case I'll opt to drive the extra mileage and use…read morePac N Mail near Coliseum. The Box Outlet is the perfect example of what is wrong with customer service. In fact there are too many things to mention. It begins with entering the door and being rudely discounted/treated. The great thing about capitalism is that competition spurs better options. I choose to exercise those options.

I got a great deal on some living room furniture from Craigslist, but how to get it home? Easy!…read more Call JRC Logistics. They could not have been more accommodating with regard to scheduling. (I had to coordinate with the sellers.) The furniture was solidly built and heavy to move, but they used the proper equipment, manpower, and care to see my things were delivered safely and without a scratch. The family I purchased from was worried about possible damage from a truck backing onto their lawn. No problem there either. The team from JRC was extremely respectful of the seller's property and landscaping. JRC played it safe and parked on the city street.

I needed a couple of pieces of furniture moved into storage. After they asked for pictures of what…read moreI needed moved, I never heard back from them...

First of all, while there are some (small) signs of where to pick your package up once you drive…read moredown the road, it isn't the clearest of where exactly the location is. Allow me to fill you in. Once you park up, you'll see a revolving metal door (see photo) and there will be a tiny sign that says package pick up on the gate intercom. Push the button, wait, have your package reference ready, provide your phone number, and wait in your car until you're called. This may change once Covid restrictions start to lift so best to just call the customer service line as ask for instructions. The person who helped me over the phone was very pleasant and maybe you'll find this place easier to locate than I did.

Absolute joke of service. Lisa the manager failed to address anything but blame the issue in driver…read morebekDriver deliver package to the side of my home near garbage and out of the camera view but was heard dropping and busting open package n leaving it there vs the front door. Kalen stated there was a note on our home from 2022 under previous owners name but was neglected nor found by the manager. Clearly she did no research but simply called me and blamed the driver being new. TWO drivers delivered to the side of the house outside of the cameras view. Not sure why you wouldn't just deliver to front door or mailbox but sketchy to me. I will no long order from Target online due to them using fed ex as a carrier. It's either change diaper brand or go in the store bc the convenience of shipping is actually and inconvenience.

Easy drop offs for Amazon and for shipping too. Staff is very friendly and patient to help the…read morepatrons. Appreciate their help with items I needed to ship.

Aaron Watson had the best customer service. He was determined to make sure I got my package on time…read morefor my event !!

This location is large and has a good amount of PO Boxes. It is fairly clean. Wanda.. I think that…read morewas her name. Well she was a delight today 11/29. She was kind, caring and had great customer service skills. She never rushed me, or got upset at the gentleman before me who was older and had difficulty understanding something she was trying to explain. Keep in mind they do close for lunch. Hours are listed

Harrison,John and Christian took special care of all of my furniture during my move from a third…read morefloor apartment to a two story house. They had me laughing pretty much the whole time with their sense of humor! Highly recommend Star Movers!!! Services Local moving, Oversized-item moving, Furniture disassembly, In-state moving, Furniture assembly

STAR MOVERs is really excelled and coordinating with me to transport my dad's table saw he passed…read moreaway so I had to transfer in the military and I wasn't able to move it so I had to leave it behind. But it wasn't safe hands with Star movers out in Williamsburg, Virginia, and then made a one phone call set up a time and they delivered it straight to me all the way in Michigan. There was so much value packed into this one small service and extremely affordable.

This place was really great. My washer was broken, and I had to come here to get some laundry done…read more The lady who did the full-service laundry was very quick and very detail-oriented. She really saved me a lot of time.

It is a clean facility and if you decide to choose to have them wash, dry and fold your clothes,…read morethe woman is super nice and does a great job.