Clean establishment with an Amazing staff (clerk #15)....very helpful and patient. Sending my first certified mail and she assisted me with care and very professional. read more

Mrs. Jessica was soooo helpful! Kind and patient. Thank you for being such a beautiful light in this world. Also, Parking is right up front which is also a bonus !! read more

US Post Office - Hapeville - Post office entrance - Post Offices Near Me - Hapeville, Georgia

The lady at the post office was great! She was friendly but professional. She knew her job so she was great handling my packages! She is an asset to the post office! read more

Hapeville post office needs to start answering their phones. Better service is needed!

Other reviews of how this location sets whatever operating hours it wants to set is 100% true - sometimes open late, closes early, closes for a lunch break. It's really quite unbelievable with no accountability. The level of indifference shown by its workers is astounding. AVOID if you can. read more

Best post office to mail parcels, especially during Christmas holiday. Never had a package lost, and packages always arrive when expected or they arrive early. Can be extremely crowded on Friday evenings. The staff is not the friendliest, but they get their jobs done. Conveniently located near the ATL Hartsfield Jackson airport and I-75 South/Hapeville area. Parking lot is a challenge when busy. Open late. read more

On December 20, 2021, my mailbox was broken. The mail carrier admitted to breaking it - with a cocky smile! He even explained how he broke it (shoving a big medicine bottle inside it). His cocky attitude worsened when I asked his name. I wanted to report his reckless action. He rudely said while driving off, "just call the office!" I instead filed a claim on the P.O.'s website. A man claiming to be the reckless carrier's manager visited my home the next day. He agreed to repair it. This was December 21, 2021. I understood that it was the holidays and their workload was heavier than normal. However, after the holidays ended, I didn't hear from him anymore. He even had the audacity to email a letter stating that the issue was resolved. It wasn't resolved - I didn't have a mailbox! Furthermore, I informed him I didn't have time to run to the Hapeville branch regularly due to being my mother's caretaker. When I contacted him after the holidays, he said without any interest in customer satisfaction (he said he was here to serve me) "I was spending time with my family. It was the holidays, you know." I explained I understood that. However, the holidays were over. His response was "well, I'll eventually get to it." I sensed dishonesty and laziness in his tone. He had no intention of repairing my mailbox. Thus, I contacted upper management. They reviewed my complaint. They had on file his agreement to repair my mailbox. The phone representative even stated that since their busy season was over, he should be able to fix my mailbox faster. He did not refer to this fact. They promised to investigate this. This investigation, however, only exposed more dishonesty and unaccountability. Turns out "Mr. Fix It" lied more than I thought. When he visited my home, he said that he was the manager of the Hapeville branch. Turns out this was a BIG LIE. After sparing the time to pick up my mail, some woman came from the back stating she was the manager. He stood beside her BIG MAD that I contacted upper management. It was then that he said she was his manager and what she said was final. And her final decision was they weren't fixing my mailbox. She then scolded him for going around promising people he'll fix their mailboxes (a lie is more truthful). This woman was no better either. She wanted me to rent a P.O. Box. Why should I pay unnecessary money based on the recklessness and lies of their incompetent workers? Then the next day, January 8, 2022, another postal worker called me. He claimed that he was the manager of the Hapeville branch - remind you, three people claimed the managerial title to this one location. He also claimed that he was going to go after the carrier for destroying my mailbox. He stated that it would be quicker to fix the mailbox myself and they reimburse me - $200 tops. However, he did not put this reimbursement offer in writing. Furthermore, I didn't know how much it would take to repair it. Even if I knew offhand the price, the Post Office wasn't honoring their offer. Because after this manager visited my house to survey the damage two days later, I didn't hear another word from this man or anyone else. I even contacted him on January 24, 2022. He told me the same lie as before: we're going to fix it. He was trying to see when liar #1 would be available to fix it. In the end, I had to fix it. DO NOT TRUST THE POSTAL WORKERS AT THE HAPEVILLE BRANCH! These people wouldn't know honesty if it backhand slapped them in the face! They act like it's okay to destroy homeowners' property minus facing consequences. Southside residents don't deserve this cruel treatment. We're not a trendy area; however, we're still worthy of postal workers who are trustworthy. read more

US Post Office - Hapeville - Post Offices Near Me - Hapeville, Georgia

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I prefer to go to this post office because it's just a 1.5 mile drive from my home. It's a very small and intimate location in the heart of Hapeville. They are practicing 6-foot social distancing and require face coverings during the COVID-19 pandemic. The hours are 9 AM-5 PM Monday through Friday. Unfortunately, this post office is not open on Saturday or Sunday. Free parking spots are located directly in front of the building. Ms. Carol and Mr. Edwin were extremely helpful during my most recent visit. I had several packages to mail for my foundation. If you're in a hurry, this may not be the post office for you. Sometimes I'm in and out in record time. However, there's typically only one staff person working so the line can get backed-up. During the holiday season, the line and wait are even longer-as expected. The customer service is always courteous. read more

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This Trader Joe's is great! It was my first time at a TJ and I loved it. There were some things I could get bc they didn't carry it but that was fine. The cashier was great! I bought 3 TJ cloth bags and he said he could fit everything in. And he did without squishing anything. They only allow so many customers in at a time and sanitize all their carts. Can't wait to return! read more

Don't even bother going here to ship packages. And beware the close before closing time and set their own hours

Closes at different times every day. No consistency. So frustrating. Got there at 3 o'clock today and they were closed. As I was leaving another lady said that yesterday they closed before 3 as well. They are supposed to be open until 5. read more

Mail has been slow for several months because of the pandemic but this post office doesn't seem to exist. They have had my package for two weeks now and they don't answer the phone. The email for the postmaster is incorrect when googled. I understand they are a small post office but that is no excuse for losing or ignoring the mail they are in charge of. Worst experience with USPS I have had and I have had a lot ! read more

This isn't their phone number. It goes to a fax even though they have a different fax listed. Been trying to call for days to get update on a shipment sitting there since Dec 10. read more

They are open until midnight which is awesome. And weekends. They are a large distribution center so there are more than just one or two employees like other locations. Right off the interstate. read more

I have a pckage that has been sitting in this distribution center since 10/16 with no movement. Tracking hasn't changed since 10/16. You can't get anyone on the phone and I guess it has either been lost or thrown away. The seller is sending me a replacement. I hope she can file a claim and get her money back. Hope it doesn't go through this PO. read more

Always great service! The clerks are friendly and knowledgeable of the different ways you can mail a package. The managers and supervisors are very professional. read more

I'm so piss with my postal service. The postal service on this route is very lazy always putting our mail in someone else's box. This is not right because I have important mail coming. My next door neighbor had our mail for two weeks. This person work out of town. But when they got home he had my mail. Also I had other neighbor mail. This is no excuse for putting our mail in someone else's box. This route Humphries Dr S.E Atlanta Georgia 30354. I'm going to call corporate. Please check your delivery mail person. Thank you read more

Horrible! Mailed a package to South Carolina two weeks before Christmas. Tracking information has it arriving here at this location but never departing and it's been sitting aka "in transit" for weeks. Someone needs to be held accountable and/or fired!!!! read more

The customer service at this Hapeville location needs to reevaluated. I don't frequent this branch often & after Unnecessary Rudeness (Clerk 15) handled my transaction, I will NEVER patronize this business again! She had the audacity to ask me to get a mailing package out of the trash. Then went on to tell her Supervisor that I destroyed property by discarding the mailer I didn't use. DEPLORABLE! read more

I frequent this post office and it make no sense why people wine and complain so much. The staff is super nice, and granted, this is a SMALL post office, if you are in such a rush, drive 5 more minutes and go to the main one. For me, I don't mind to wait and it's not really a long wait. read more

this is one of the post offices i frequent. they need some help here atlanta...get them some more people! every SINGLE time i have been in here, there might be 2 people in line and it takes 20 mins to get in and out. if there is more than 2 people, then you should go to another post office because you will be standing there forever! i have been in there when no one was in the line except me and it took me a good 20mins to get in and out. last visit there was one employee behind the counter chatting up a personal convo with a customer and one teller taking customers. the teller told me she would be with me in a moment and proceeded to go in the back for 10 mins while i am standing there. no one else asked if they could help me. i just stood there. and stood there. and stood there. i just needed to mail one package that cost $2. no smiles. not really any customer service besides taking my money and mailing my package. needless to say, you might want to steer clear and save yourself a bad mood. read more

They need to hire some people. One clerk at the desk working on passports for 3 people. 10 people waiting. Aweful

Worst post office I have ever had to deal with. Seriously bad & if I could give them a negative 10 I would. First, they "lost" 10 of our wedding invitations several years ago (never to be seen again & I know which ones because the 10 were mailed together). Then our post deliverer is so bad that we were forced to get a PO Box (as well as other neighbors)! The deliverer puts anyone's mail into the boxes. He doesn't care who it belongs to. Thank goodness we have some honest neighbors. We are swapping mail constantly. An now, I have a card addressed to someone in the UK & stamped with "International First Class" that began its journey in Pennsylvania and keeps coming back to our street box EVEN THOUGH I HAVE PERSONALLY HANDED IT TO OUR LOCAL POST MASTER TWICE!!!!! Save yourself some trouble and try as much as possible to never use USPS. They could care less about anything. No wonder they are going bankrupt!!!!! read more

This is the worst USPS location ever! I've been standing in line for 2 days now!! (1 hour) This is one of the main locations and they only have 2 people working and 50 folks in line. Poor service, bad attitude. I will never come back here again. Y'all suck!!!! read more