I've been to this location 4 times trying to get important documents printed out. Sometimes they…read morecome through, sometimes they don't - that's not acceptable business practice. I can understand your internet being slow on one occasion, maybe even two, but FOUR??? This location is also always super busy and although the staff isn't outright rude, it's apparent they'd really rather be any place else. I get it, no one likes to work, but when your job IS customer service do it with a smile or don't do it at all.

I bought an item from Stair Galleries, and this shipping location was on their preferred shippers…read morelist. I admit, I was a bit nervous after reading the reviews. However, from the first call with Kendra, everything went smoothly. Our subsequent conversations were through email. Once the item was shipped, I received a tracking email. My item arrived, and I'm extremely satisfied with the service and packaging. Thank you again Kendra!

As an architect with many print needs I've been a dedicated customer to Staples GB for as long as…read morethey've been there. Some of the staff is great and others not; very undependable and inconsistent. I was turned away from same day print service after being told the day before to come back first thing and it would get done. Unacceptable when one has a deadline. Unfortunately there are few options within an hours drive. The business community in great barrington is suffering from the big box store plight it tried to legislate out years ago.

Just left the store so excited to write this review. I just had the best experience ever with a…read moreprinting person. I had these really old family trees that I wanted to make copies of and Beth from Staples today was my goddess. She is a perfectionist like me, and made them absolutely perfect. They were a little tricky because they were on two sheets but with the help of photo shop and her talent, she did it - all with a smile and waiting on numerous other customers. Then when I went to check out the cashier (#1907887)that helped me was also the best. She answered some questions and we had a nice conversation. Staples brightened my day today .thank you so much everyone.

I went in today to do a "scan & return" to amazon. This location told me that only corporate UPS…read morelocations could do this type of return. As I was about to say thanks & leave, the wonderful woman behind the counter said, "Can you log into Amazon? I'll show you what we can do." She proceeded to walk me through cancelling my return, scheduling an exchange, and printed a label out for me. She then said, "you're all set! Have a great day!" Such a pleasant experience and I learned something new! I will always trust this location for my shipping needs. Fantastic business & excellent staff!

Always friendly and helpful. Love all the ways they are able to help and the easy access location.read more

Notary service very quick and easy. I recommend it…read more A bit confusing on where the line starts but people are pleasant so just ask.

excellent packers and shippers.i would highly reccomend their services,' Contact them for first…read moreclass service

We have a celebration of life today and placed a rush order for a poster. Joy and the Staples team…read moredelivered a quality print earlier than expected, and even earlier than we had any right to hope for. Joy and team, thank you! (Also thank you for finding the origami book!)

This stores DOES recycle batteries from electronics. As Eddie so kindly informed me "just not car…read morebatteries". Kameron "we take all technology to recycle... just not tv's". Thank you gentlemen

This place is a complete joke. Never go to third party…read moreshipper. Please use a direct shipping center like ups or fed ex. The people here a very unprofessional and have no concern for the customer

On Friday Sept. 12 at about 2:30 I visited the shipping Place there was 5 person line. The young…read morelady said to look me if your package was ready for mailing you could the machines two people took advantage. One customer had difficulty with machine she was immediately helpful and boom line is two gentleman ahead of me quickly was finished my turn I was trying to return a package to Amazon asked if I had a return label and asked if I had Amazon on my phone. Quick trip to car and returned with phone. After a few seconds my ineptitude she politely asked for the phone A few seconds later the package is ready for return and I have a receipt. I felt so wonderful that this process was expedited and the lady was so helpful to this very Senior customer

I helped a friend close out his mailbox at a small post office in a nearby town. The friend had $39…read moreon account & I was given a money order & it was recommended that I bring it to the Great Barrington PO to cash. Although I had my friend's driver's license & necessary paperwork & explained that the friend was in my car outside & used a walker, worker refused to cash money order unless my friend came in & signed in person, which would Have required negotiating many steps. I am a senior woman who has never before been treated with suspicion (the worker asked another worker to confer in back while I waited). I was not at all demanding, will NEVER return & believe that employees should learn to treat the public with more respect.

I'll defend my one-star review of this business by drawing a comparison between two shippers: One…read morein Los Angeles, 5,700 km from my location, and Custom Pack & Ship, which is a day's drive from my location. I had recently made purchases of identical items in Los Angeles, and in Pittsfield, MA. To collect and ship one of the items I purchased that was located in Los Angeles 5,700 km from my location, I was charged $289US by the UPS store. Custom Pack & Ship charged me $575US to collect and ship an identical item located in Pittsfield, and send it to my location that is less than 500km away. Unfortunately, due to the dearth of alternatives in Pittsfield, I had no other option to exercise. It goes without saying that I will no longer be making any purchases of any kind in Pittsfield.

Kate is great at the Spencertown post office. Always very helpful. She has the answer to my…read morequestions.

Very unprofessional and confused. Should have never shipped with this business. Paid to have them…read morepack and box my item (a very expensive camera), I brought a prepaid shipping label for FedEx and the owner told us we were all set. The item never made it into the tracking system, yet they tell me "that's too bad, but we are not responsible." They insist that it's FedEx's fault and that we should take it up with the place we were shipping too even tough the package never left their store. My guess would be that they saw what was in the package and decided to keep it for themselves. Beware!

I had business cards printed at Corner Gateway recently, plus another small custom printing +…read morecutting job. I'm quite pleased with the results, and they got my unique custom job right the first time. Additionally, the communication was prompt and the turnaround time was excellent.