An inconvenient location in the village 'triangle'! Nobody does customer help worse than a post…read moreoffice. The Marlboro office is slow slow slow. All the women here do, is talk, talk, talk.

The best experience I have ever had with USPS has been the Marlboro, NY post office. The Marlboro…read morestaff Jackie, Dawn, and Crystal have been very helpful with answering questions and they have even gone out of their way on several occasions to help me ship smarter and faster. Any issues I have had with lost or slow mail, they have been diligent to help me figure out the causes / issues that may have caused the problem. Not only have they helped give me all the information I needed to get the answers, but they also follow up with me to see if they were resolved! I have shipped over 800 packages and every time I am greeted with smiles. They work together like a family and it's really refreshing to see such a tight knit group of dedicated workers with lovely personalities. Always smiling and quick with a friendly joke. I have NEVER had this experience at any other USPS location. This particular location goes above and beyond. I have been pitched to by UPS and FedEx, but I am staying on board with USPS for all my shipping because of them! Keep up the great work ladies! Pleasure doing business with you all!

USPS is under contract to act as a carrier for Amazon. I'm guessing that's a multi-million dollar…read morecontract annually. I imagine that is the money that keeps places like the Lagrangeville NY post office open and operational, as they no longer get federal funds for that. However, places like this post office are risking that multi-million dollar contract. Good luck paying all your salaries, pensions and overhead from the sale of stamps. If Amazon drops that contract with USPS many people will lose their jobs and pension. Yet, they prefer to grip onto an antiquated policy from the 1960's which allows them to lord over the giant and Americans. Well, we are pushing back. Here are the facts as I see them: 1. Places like the Lagrangeville Post Office are refusing to deliver Amazon orders to some homes. 2. Those homes are the ones without rural mailboxes out by the road. 3. Most of those homes are paying $200.00 a year for more secure PO Boxes inside post offices, instead of the free rural mailboxes that give access to identity and package thieves. 4. Instead of these customers getting the red carpet treatment, they are discriminated against, and selected for punishment. 5. Why ? Because many years ago small rural post offices had the "choice" of delivering packages to homes without a rural box. 6. Years pass. Morals change. Package thieves are everywhere. Nobody wants their purchases dropped by the side of the road anymore--away from camera focus. 7. The Amazon giant grows and needs additional carriers. So they contract with the most likely, USPS. 8. Are these employees bright enough to realize that Amazon simply wants their orders delivered without drama---to their customers door--or other designated areas? 9. Are these employees bright enough to realize that without a "refusal" clause in their contract with Amazon , they are in breach of that contract? 10. Are these employees bright enough to realize that the packages being delivered FOR Amazon are coming from a different group of packages than the packages being mailed by people walking into a p.o. and mailing through the USPS system? 11. Are these employees bright enough to realize that the Amazon giant is paying them for shipping AND returns, and when the post office LIES and tells Amazon that the delivery couldn't be made due to the customer moving, that they are double dipping? Getting 2 shipping payments while denying Amazon the completion of that sale? 12. Are these employees aware that such actions might be considered embezzlement? 13. Are they aware that lying and falsifying documents is illegal? Saying someone has moved, when they have all the proof on their side that they have not, is illegal? Or saying that the order "was delivered" when the tracking shows it was delivered to a city where the customer neither lives nor works, is illegal? 14. Are these employees bright enough to realize that the hand that feeds them might not want to have the recipient of those assets cause them lost sales? 15. Are they aware that Amazon doesn't care a lick WHERE any of their customers get their mail. That it makes no difference to Amazon if they receive their mail in a p.o. box or by helium balloon, pony express or carrier pigeon? Or if they receive mail at all? Amazon simply wants their packages delivered without drama--to their customers door! Not dropped by the side of the road under a rural box--even if every American had a rural box? 16. Are these employees aware that Amazon is fielding complaints all day long about USPS--as told me by an Amazon supervisor? 17. Are these employees aware that when Amazon merchandise that is shipped from California 5 times, and 5 times when it gets across the country, arriving in the Lagrangeville post office and the employees there return it to sender, while enriching themselves with 10 payments from Amazon in shipping and return fees, while causing Amazon to lose the sale-- may be a violation of the RICO Act--interfering with Amazon's ability to conduct business across state lines? I believe that is a Federal offense when it involves interstate business? Clearly none of this is good for the employer Amazon. But USPS could certainly be laughing all the way to the bank as they appear are making out like the bandits I believe they are!! 18. So now the big question to the Lagrangeville Post office is, "Are you feeling lucky?" I ask that because formal complaints are going out to Postmaster General Louis DeJoy in Washington DC. To Attorney General Leticia James--and we all know she enjoys a good fight ( thank goodness here), to Amazon's Legal Department and blogs, websites and reviews. Plus we may be seeking legal counsel against this post office. 19. I encourage anyone else who is having their Amazon merchandise dropped by the side of the road, or not delivered at all, or returned to sender with lies posted as to why that was done--to complain to Amazon, Amazon's Legal Department, Louis DeJoy and Leticia James.

OMG, Paul was so helpful this morning with passport questions. It was my first time calling them…read moreand he was so pleasant to speak with. Thank you Paul for your help. Lucia Esposito, Poughquag, NY

What distinguishes this office is the people. They care. They assist. They treat you as you wish…read moreevery P.O. and every retail establishment would treat you. They take the time to ensure you're satisfied. And take the extra steps necessary.

I would use any other post office and there are several in the area to use. This is a grubby…read morelittle office with slow service usually. The clerk has come back from lunch late while you wait for them to re-open. No apology. The worst is when they don't recommend a cost saving measure to the customer. I won't use this office again.

My husband put NYS license plates addressed to motor vehicles dept Never got there my drivers…read morelicense was suspended. When I went in to inquire about the parcel we were told you can't put anything into the mailbox that doesn't spend. Ok so why didn't they just keep the parcel. Instead I was told we have no idea where they went. It was quite the ordeal dealing with MV on lost license plates

Stopped here to drop off a refused package. Once inside I noticed the POB's of yesteryear with…read moreholiday music playing. Two gentleman at service counter working in sync kept the line moving quickly. They new many of the patrons by first names. For sure a comforting site; that seems to have been lost now this new era. When I was called the gentleman was not only very professional, polite & courteous he also gave me a receipt after scanning my package! I have had to refuse a couple of packages at my local PO and when asked for a receipt they say I don't need one since it was scanned. This will be my go to PO going forward. I will drive twenty miles out of the way to stop here for service and a friendly hello

Small and quaint little post office where they have basically everything you need for mostly any…read moretype of mailing service. Yes, it's a small, cute, little one with small staff - so that just means you have to be extra patient with them and for all their hard work, especially during the busier season. I can't speak for their P.O. Box or anything like that but their services are rendered like any regular post office would and the guys working behind the counter can literally make you LOL if you just happen to sit back and eavesdrop while you're waiting in line or taping something up. Pro tip: get your supplies and print all the labels at home and save a nice chunk of time by just dropping them off. Totally makes a difference!

Don't let's forget the core services this team do…read more They are helpful, kind to the seniors, and we appreciate you! Parking is easy, and we should support them

Hi my name is Linda from Petro home services and we use Legal shred. Our guy that exchanges the…read moreshred bins his name is Karl and he is amazing. Some shred bins have bigger slits in them then others and he will personally dump it and bring back the one we like. He is also very polite. You are lucky to have Karl!!!

Excellent, reliable, friendly, customer oriented. Working on a house clean out and had three…read moregarbage size bins of legal papers to destroy. HIGHLY recommend. Job was done in a matter of minutes which would have taken hours of our time if we used a regular shredder.