Mail person hasn't been coming to deliver my mail for a while now even tho I haven't received anything I have informed delivery and it notifys me it's coming today and it doesn't I've been trying to get ahold of someone no help I've been going to usps office no help and rude I have very important stuff on the mail and it doesn't show it goes missing I've had this problem since last year read more

I have been trying to resolve an issue since early November, and it's been a long and frustrating process with no resolution in sight. My mother-in-law sent a birthday package to her son from Italy, ensuring it would arrive before November. However, my husband waited, and nothing arrived. Upon checking, the tracking information showed that it had been delivered, but to the wrong address-- a large box! The post office claimed they had retrieved the package and placed it in the "back" area, and my husband was told he could pick it up. When he arrived, the package was no longer there. Only certain employees have access to the "back room." One employee, named CHRISTIAN, told my husband to sign a receipt acknowledging the package had been received and promised it would be delivered the next day. My husband complied, but, of course, the package never arrived. Makes me question if Christian knows what happened to the package or took advantage of my Husband's anxious attempt to get his package to sign off any fault. This all happened on November 7th. Since then, we've been calling, visiting, and emailing everyone I could find in hopes of resolving the issue, but nothing has worked. The manager, Shanice Adams, did attempt to help, but in the end, there was no resolution. She issued a letter accepting fault, but I can never reach anyone for follow-up. At this point, we have no choice but to visit our local Post Office, but I am deeply disappointed in the service we've received in Inglewood. These kinds of issues highlight the broader geographical disparities and inequalities that certain areas suffer from, and unfortunately, our local Post Office seems to be the worst example of this. If anyone has any suggestions or advice, I would greatly appreciate it. I just want to get this resolved. Moreover, I am unable to file a claim online as the package was sent from Italy. My Mother-in-Law can't file a complaint because the package is marked as delivered. read more

Strongly dislike having to come here because will call customer service is a drag. It doesn't seem as though they have a designated representative to handle will call. I came yesterday just before 3 and no one ever came to the door, I only seen one woman pushing mail, so I thought you know what I'm not going to be that last minute customer, and if there's only one employee here, it's fine I'll come tomorrow. I got here at about 12:50pm today, rang the bell and waited 5 minutes, another customer came, rang the bell then walked over to there loading dock to get someone's attention. He was told someone would be right out we waited another 15-20 minutes until a usps employee (Alan, possibly Latino with long braids/dreads) came out to ask if anyone had assisted us, we stated "no" and he immediately took the initiative to respond to our questions/concerns, and also provide solutions. I've worked in customer service for 15+ years and this is definitely the type of service I look for, and praise. Should be a manager not a Mailman, thank you for your willingness to help us out Alan ! read more

US Post Office - hours of customer will call taken 5/2025i - Post Offices Near Me - Inglewood, California

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Only allow one person at a time and take 3 days to simply process a card. What the f*ck are you doing in there???? Cranking your shit? I have had quicker and better service on Figueroa st. These workers need to lock IN. read more

Will call is a disaster. Currently waiting in line. The place was supposed to open at 11, but no one came until 11:15. It's been 20 minutes and the first person in line's package still hasn't been found. A huge waste of time, every time read more

Hello there , My name is Mihaela Hrisțodor . I saw I had a miss call from you and VM . You ask me to come pick up my package . Well...I was there and regardless that EVERYWHERE you advertise your hours : M-F 9am -5 pm , at 9 am when I was there ? A girl start yelling at me, from inside through the window, telling me you guys open at 11. I faxed you attaching my maps history showing the time and the fact that I was there . Here is the issue : my husband went late to work that day to give me a ride there . I can't ask him to take a day off ( as at 11 am , with the trip there and back , his work day is almost gone !) to give me a ride mam'! AGAIN! We have bills to pay. So for this reason and not only , I also mentioned that in the fax I sent: please (!!!!) mail that package to my address : 2023 S Corning St. , Apt. 7 , Los Angeles , Ca 90034 . Please do that and will comeback here and give you a great review as you deserve if you understand the situation and realize : Is not my fault ! I was there ! The hours? Every place I looked says 9.00am . You don't know only when you are the door that you are open at 9 yet not for packages ! I never heard that one ! You can imagine how I felt , seeing I made my husband go late to work , drive more then an hour to reach there ( rush hour right ? ), for nothing ! I tried to explain to that girl and she was yelling at me , showing me some schedule on the door. She didn't let me say a word! I left extremely disappointed and....yeah ....so please! Is not that I don't want to come there. I have no transportation anymore, so please mail me the package. I gave you a three stars as I don't know yet what you'll do. But I know what I will do : will write or a good review here and to your executives or a complaint . Sorry ...is really up to you . Thank you This site is great ! I just learned that you can post pictures too ...So yes, there is the screenshot I took that day ! And as you see , was last Monday. So please do not send the package back, out of state! Please send it to me as am here in LA! Call me or email me if you refuse to ship it to me . I looked for different options .. a Uber there? Would cost me a lot ! So best is to please , ship it to me at the address above . Thank you . P.S. : If I see you rather ship it back , which is out of state , then to me , to a Los Angeles address? I will see that really evil, as I paid money to order that. The vendor won't be happy , I won't be happy , and ultimately ? You won't be happy as will file a complaint , sorry ! Sending it back ? Really doesn't benefit anybody ! You have to send it out anyway , so I don't see why wouldn't you rather ship it where it was intended to be! I hope you are understanding and a nice person . I am sorry for any inconvenience that this may bring to you, and all I can say is that I will rather send a letter to headquarters letting them know how great you are ! That would make all of us happy ! You know ? God bless us all as he teached all of us to be good people ! And now that I mentioned God ? Would like to post a screenshot from a video I took , to show you that God is truly really real!!! P. S. I didn't lost my car that night , but I lost it soon after . Is a different story . Will refrain ...as is irrelevant . But I have to explain now so you know : I lost my car . So I don't have transportation there . Sorry but I have to mention this, as I just saw the pictures posted here with regard to your schedule ( see attachm) , pictures that fully support me !!¡ read more

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When they finally get to you, it's good service. But you will wait for 30 minutes because one person is always working. read more

US Post Office - Post office at Imperial and Crenshaw - Post Offices Near Me - Inglewood, California

Literally 0 stars. My PRESCRIPTION (which I need to function daily) has been in and out of this annex location for OVER A WEEK. I am going through withdrawals. This shit ain't funny. You don't hold someone's prescription for that long. Why isn't it delivered? My house, the delivery location, is a few miles away. I get it--short staffed--but why does it keep leaving and coming back here? No way to call either. Then you gotta wait in line for 20+ minutes at the will call door. read more

It's crazy to me that my son health is at risk because you guys refuse to send me my kids medicine. How on earth does it takes my son medicine from LA to las Vegas to ELK GROVE VILLAGE IL BACK TO LA TO INGLEWOOD AND STILL NOT RECEIVE MY SON STUFF. I will be there Monday morning I need answers this is my son last refill and this location playing with my sons health luckily I still have some at home other wise it will be tragic. Y'all need help or what I will come help this is ridiculous at this point. read more

US Post Office - Post Offices Near Me - Inglewood, California

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Came to the post office at 1:30, they have a sign saying they're closed for lunch until 3pm. What is wrong with them. Whose lunch is that damn long and why does the whole office go at once. They are useless AF. read more

I've lost 4 packages that report delivered but never arrived. All valued at over $500 Something definitely fishy read more

This place appears to never be open Or severely under staffed and weird hours but when I do have the opportunity to go in ...The supervisor Ray is always helpful and for that I am grateful read more

This is the worst post office annex center in the world. You have to wait on the outside of a locked glass door until the representative buzzes you in. The sign states only 2 pepple at a time. This place is open from 11:00am to 3:00pm. The service hours aren't for a person works a 9 to 5. There is only one slow person who works in the mail pick up, deliveries , etc.. department. There is always a line outside of the door. I waited about 20 minutes on my lunch break and had to leave because I didn't want to loose my job. One gentleman stated he has been waiting for 40 minutes. Smh. Come on USPS. That's why your loosing business to other small entity. read more

US Post Office - Post Offices Near Me - Inglewood, California

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I got a pink slip for a failed delivery attempt w a signature, the slip says their hours are M-F 8-5pm. I drove all the way here after work at 3300 and they're closed at 3...they're closed at 3 everyday... why are they handing out slips with false information? Now I have to try to sneak out from work to get my mail... they could at least do their duty as a government institution to keep information up to date. read more

US Post Office - Actual hours - Post Offices Near Me - Inglewood, California

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It's ridiculous how when our mailman is out on vacation whoever is covering for him don't know how to do their job!!!!! We have gone days without receiving any mail!! And packages that are supposed to be delivered do not come until days later. I don't understand why they hire people who don't know how to do their job! I have been expecting packages since a couple days ago and they come up with excuses as to why they are not delivered!!! Horrible service!!!!!!!!! read more

Rang the bell nobody opened the door for 30 min I walked through a 2nd door to find 2 employees chatting disregarding completely my call for assistance. Supervisor showed up wearing dirty pants and spoke little English, the place is so messy that I had to wait several more minutes for my package to be found. COMPLETE DISASTER, THE FACILITY HAS EXTREMELY LAZY WORKERS W POOR WORKING ETHIC read more

If 0 (zero) stars was an option I would've selected that. For the past year my business has not been receiving mail properly. Ever since Mr. Kevin (our regular carrier) left. We have mail from our neighbors and mail from other addresses and streets delivered. Some days we don't get mail at all. Today, September 25, 2015 we received mail with the yellow sticker saying "Unable to Forward" these are utility bills dated and mailed to us September 10, 11 and 12. Not to mention I gave the carrier out going local mail on Monday September 21 and it hasn't been delivered yet. WHAT ARE THEY DOING DOWN THERE? THIS IS HIGHLY UNACCEPTABLE! I will visit the annex on coming Monday, September 28th to address my concerns. Wish me luck. read more

US Post Office - Bills and Auto Reg. Renewal mail that's been in mail carrier purgatory. WHY? - Post Offices Near Me - Inglewood, California

Items are not being delivered and are being marked as "customer request/locker full" even though my mailbox is EMPTY and I never have authorized for any type of special request to be made. Change of address has apparently been an issue for them as well. I only moved a block away from my previous address, not sure why it's causing such a commotion??? Horrible customer service. Try not to have anything shipped from USPS Inglewood annex if possible-- avoid at all costs. ZERO stars. read more

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Just wanted to update that I never received a call back regarding my mail box key. How exactly am I supposed to get my mail....

I can't wait until we get rid of the post office altogether! They are incompetent and completely unaccountable for anything. Hours: 11am-3pm M-F The phone just rings... Do not order anything priority mail if the seller isn't willing to add extra insurance. I almost lost 200 dollars today bc my shoes were delivered to the wrong address a block away. Thank GOD they weren't delivered to anyone who knew the value. Limited edition Nikes. Smh. They were statused delivered to my mailbox. HTF you gonna fit SNEAKERS in my MAILBOX. Lying a-----! read more

The service suck as well as the mail carriers that are lazy and would rather return packages than deliver them.

The post or 0ffice stinks from top to bottom carriers Don't deliver mail and no one cares

Typically I would give this location -5 stars if I could BUT Tiffany was a GEM! Her smile, adorable voice and willingness to help without an attitude made me smile. I went in on edge because I knew it was almost closing time but I also was bracing myself for rude customer service. Not the case at all. Tiffany usually works in the back but since the witch that oversee's the customer will call was on vacation, o was able to pick up my package with ease. Cancel the other woman and put Tiffany up there full time! read more

Ahhh! This is the dreaded "INGLEWOOD CARRIER ANNEX," as listed online at USPS.com. My neighbors and I have had so many issues with this place. I have been in contact with them multiple times, and it has only led to frustration. (For example, the official USPS box that my building has did not have a lock on it for about a year, then after me bugging them it was finally replaced, but then they "lost" their key to it! So although residents could open it, USPS could not!) I feel bad for the carriers honestly because I think this was a problem caused by the Annex and their disorganization/miscommunications. read more

And here we are AGAIN! The first package was delivered several days later AFTER it was supposedly delivered by the Tracking number. I had another package sent on 9/6/19. Tracking said it was delivered on 9/9/19. The mailbox was checked on 9/18/19. Guess what? Absolutely NOTHING in there. Not even junk mail. This is ridiculous read more

I understand when people have a bad experience or are having a bad day but you do not need to take it out on every single customer that comes in you have one very rude lady that didn't even let me speak when she was already yelling at me and telling me to go to UPS what kind of unprofessionalism and disgusting human being just because she was going to go to lunch OK if you have a line do your job first and then go to lunch I wish I could give this post office a zero so disrespectful. read more

This delivery person refuses to deliver my packages to my house. This has happened several times. It is disgusting to get such terrible service. I have no idea why this delivery person keeps delivering my packages to another person's house and not my house. He must have a problem or maybe he just doesn't give a care. I a. Totally sick of this person getting away with just dropping my packages just any where. It is disgusting. Hopefully this review will do something towards me receiving my packages at my house. The question is : is it illegal to leave a person 's packages some place else without the person's permission? This situation is very stressful. Why won't this delivery person read the addressed label and deliver to the correct house! read more

This place is the absolute worst! They never know where your package is! It's already bad enough that they only have one person working the front and only allow two people inside at a time. And you know it's bad when you're waiting outside to go in and someone comes out saying good luck. I mean cmon really? They really don't even deserve 1 star! This is an update to my above review. My package was never found however they say that it was delivered. The company I ordered from wont send another of the item I purchased, give me my money back or give me a credit. So I'm just shit out of luck because they believe the post office when they say it was delivered but they won't believe the customer when I say I never received it. Great! read more

Was told my package was out for delivery Friday and got a message saying tired to be delivered at 5:56pm but failed to because no access to house where there are three freaking ways to come. I am still waiting for my package if I don't get it today I will be mad. read more

Avoid having your mail go thru the Inglewood Carrier Annex AT ALL COSTS and if you can't avoid them, make sure your packages are insured! Since March, I've had 5 packages go missing. The first one was marked "out for delivery" but never showed up. The person at the annex called me to say "i'm sorry but it just disappeared." I filed a claim and even though the package was worth $250, it was uninsured so I only received $50. The next 3 packages all showed "delivered" when I tracked them. They were not delivered. I went to the annex and spoke to them each time, and then, as if by magic, they would call me a few days later to say they found the packages and they'd be delivered that day. The most recent package was marked "delivered." It was not delivered. I called the customer representative and he opened an investigation. A week later he called me to say that the package was indeed lost. He sent me a letter stating that the package was GEO Scanned as delivered to an address 1 block away from where it should have been delivered and that I should file a claim. Luckily, the sender of this package knows that the USPS likes to steal my stuff so he insured the package. I hope the carrier that stole my stuff loses their job soon. I opened a criminal investigation with the postal inspector and will probably go to file a report with Inglewood Police next week. read more

Dropped mortgage payment in outside mail box. It never got to the bank. Phone number is busy. Probably from all the complaints. Will never use again. read more

Best USPS office location ever! Helped us to find missing letter for 10 minutes! Very polite and kind people!

I've been on hold over the phone for 2 1/2 hours now due to a failed delivery this morning. Not to mention, I was already on hold for 1.05 hours earlier today with a different individual associated with the United States Post Office. Going to have to reconsider having my packages delivered to my 90302 address. read more

HORRIBLE HORRIBLE HORRIBLE LOCATION. My package had an alert and was on delay for the past 8 days. Once I found the location, I went in and my package was no where to be found. The lady made it seem like this was in her daily routine to hand out these lost item claims, and the lady behind me had the same issue. There is no way USPS should continue to allow their location to be this horrible. YOU HAVE ONE JOB AND THATS TO NOT LOSE PACKAGES. ZERO FREAKING STARS. read more

COVID delay and all that are very real and I respect that. This review is in no way a reflection of unforseen circumstances or even of the post office staff for that matter. I had my mail placed on hold for 28 days via the online process. Super simple automated process, I couldn't imagine an easier way for both the customer and po employees. Not to the manager of this location however who told me and another couple who had come to pick up their mail. He casually gave us all the excuses that the technology there is old and then made it seem like our fault as he said we should just come into the location to let someone know. You think they say that to folks in the Hills? Dude is too comfortable, not doing his job at all unless it's to placate as if he's talking to children and be the only one in the vicinity wearing a tie. read more

Once again!!!! Today is June 24th and we did not recieve our package eventhough on the DHL/Post Office update block said it was transferred to USPS and they delivered it today. Total BS. I am changing my address from this location (being my home location) to another i have more faith in. Because apparently it is too hard to do your damn job correctly! This is the fifth time not getting our package from USPS/this location and second time with this company and using USPS for deliveries. Such a damn joke! read more

I actually had a GREAT experience at the Inglewood Carrier Annex recently. I was trying to make sure all my mail was being delivered to my new address from Inglewood to Los Angeles. After having to go from one post office to the next (first L.A, then some other Post Office that doesn't deal with carriers, then finally the Inglewood Carrier Annex ), Steve @ the Inglewood Carrier Annex greeted me promptly, asked how my day was, and was courteous when I told him my day was kind of rotten due to my having to run around to find the correct Post Office. He took my information, told me his manager is the one with the authority to check on the status of my mail forwarding and that he'd contact me within the next few days. I was kind of surprised about having to wait a few days just to find out the status of the mail forwarding, but I thanked him and went back to my car. As I started the car up, I got a call. It was Steve, who'd just taken care of me at the​ post office! Maybe 5 minutes had passed. Steve said his manager(Ray?) checked and everything is good to go! He also mentioned that he hoped this would improve my day...and it sure did! A very pleasant experience that I won't soon forget. Thank you, Steve! Best, Michelle ~ read more

UNHELPFUL, UNREACHABLE All I ask of a package delivery service is to deliver s package. Epic fail here. I mailed a return package to a company from Los Angeles to an Inglewood address with express 1-day delivery. The tracking said the package reached this annex and went out for delivery on the expected delivery day. Then - nothing. Tracking simply stopped. It's been two weeks. Went back to the post office where I mailed it and was told to call the Inglewood carrier annex. I tried - three different numbers nonstop for two days. ONCE I got a human - who claimed to be the carrier supervisor and who immediately put me on hold for 40 minutes and never came back. This isn't customer service - it's customer avoidance. And the robocalls can't solve my problem - apparently there's no button for that. Shoddy job all around - no sense of pride, duty or customer concern. I will never use USPS again - and this annex is the reason. read more

Very rude and unprofessional. I called to check the status of a package that had arrived at their facility this morning. But they placed me on hold for 15 minutes. When I decided to call back a lady answered like I was disturbing her, I stated that I was calling to check the status of a package that arrived this morning. But before I could finish she cut me off and said, "there's nothing I can do". When I tried to finish, she cut me off again and said, "Mr. we don't have your package"...... She never even asked me for the tracking number........ read more

Its disappointing and frustrating the USPS doesnt hold its local offices accountable. Seems nobody can be blamed for their unprofessional business practices. Our mail courier has been leaving mail on the porch steps the past few months, instead of placing it through the mail slot (like every courier has in the past 25 yrs of living at that house). I have attempted to contact the local office but nobody ever answers the phone. One occasion, we tried to place our mail delivery on hold while on vacation and mail was still delivered (ie left on steps). Im quite certain there was better mail service back in the 1800s. read more