I went in today, with an attitude. They did acknowledge that my address being listed as vacant was their fault. But even though I was nasty, each staff member that I came in contact with was still very kind and very professional. I had my special needs son with me so I did not want to wait for a supervisor, but the wait was shorter than anticipated. The female supervisor was very understanding. I am just waiting now for my concern to be resolved. read more

Literally waiting for a package. Sitting on my porch and I come in 9:25 thinking dang the mail person never came. Checked the tracking and it said returned to sender as sender unknown at 7:58. Ok so I was on the porch when did this supposed delivery even happen? Update: Get to post office about my issue 8:35am, told we don't do packages until after 10am. Come back explain my issue, let me get my supervisor. He can't come out now come back after 12. This is ridiculous. I literally live 5mins walking, 2 driving to this post office and I can never get my mail in a timely fashion. read more

US Post Office - Irvington Post office on Springfield Ave the worst - Post Offices Near Me - Irvington, New Jersey

Multiple times now, the postal workers have decided that "there is no safe place to leave the package" AKA they are too lazy to try, and "left a notification" which they have not. When the seller informs me they delivered, because the post office certainly won't, the post office s then furious that I have the temerity to want my package. They are pissed off when I call, they are pissed off when I go in, when I do exactly as they request, they are pissed off that I listened to the other person. UPS, Fed Ex, hell DHL doesn't have any issues. Neither does any food delivery service, drizzley, Chewy, etc. read more

This Post Office has to be one of the worse in NJ. Customer service is so so. Lines are usually long. They never answer the phone and never get back to you with a problem or complaint. I try to avoid going to this post office only if I have to pick up a package. read more

This post office is so unprofessional and GHETTO, they never answer their phones when you call, when you actually go there they talk to you anyway they want. I had to schedule a re-delivery 3 fucking times and they still never delivered my package I had to go there in person to get my stuff and guess what ? My package was drenched in water. The guy tells me "sorry we had a flood" mind you it rained 2 days prior so why is there physical water coming out of the package?? What if it was something really important?? I really don't understand why posts offices are still open honestly, y'all just be delivering garbage mails to people's house. read more

US Post Office - This was my package, everything Inside it was wet - Post Offices Near Me - Irvington, New Jersey

I really need Amazon to officially and only use their own delivery service and stop relying on the USPS. Everytime my packages are "delivered" through them, there's a delay of some kind. For example, yesterday they claim say that they attempted to deliver my package, however, did not ring the doorbell or even bother to read the instructions my landlord gladly placed in front of the building. Furthermore, there wasn't even a note left behind for this "attempted delivery." My building isn't even difficult to access. It's a simple small apartment, so I truly do not understand why my item could not be delivered as promised. I believe someone who's on route got lazy and decided to do a drive by. Get it together!!!! read more

I hate this place soo much. Get use to stagnant lines and rude employees. There's one sweet woman here whom I love by the name of Fran, can't say the same for the rest. There's is one younger woman who's soo rude and disrespectful and I hope I don't have to encounter her every time I visit. I just dislike when companies have incompetence as the standard. If you see Fran, you'll definitely smile. *Update* This place is always short staffed!!! read more

I would give 0 stars if I was allowed to. I'm at the Irvington Post Office, waiting for an employee to unlock the doors for business. This post office is scheduled to open at 7:30 a.m., it is now 7:46 a.m. This is not the first time this p.o. has opened late. They should hire someone who's responsible enough to do their job properly. The manager needs to correct this problem if he/she wants to be considered a good manager. read more

This post office is horrible. I have had my mail (checks) left outside of my mailbox in front of the building or In other people's mailbox and It's been 3 days no one delivered mail and I've been expecting. Also They have been times passed 6:30pm I'm coming from work and I see the mail truck pulling up to deliver mail. They office never answers the phone. It's very upsetting and disappointing when you know you suppose to have something by a cert time frame and you don't because people be playing themselves on the job! And The Mail handlers that usually do this are the Ones that cover for the regular mail lady because she already knows me. She is either them or the post office itself either way I have raise a complaint because it's against the Law to mishandle people's mail. It's they job and responsibility to make sure our mail is delivered And answer they phone! It clear they do not care. One thing about NEW YORK the mail is always deliver early. Post office people are not rude and they answer phone too. And I never had an issue with my mail. I've been here 5 years and I always got some issue with my mail! and I paid for the mailbox key! They need Disciplining action! Don't play with my mail!!! read more

So I mysteriously told this Post Office to hold my mail without a record of this request being anywhere in my email or anything. I am going to come and get my mail, but I'm either going to air this freakin place out our I'm going to jail. I am sick of your lying asses!!!! It makes not since to fraudulently put notes on my account that say something so erroneous like, "The customer requested for her mail to be held at the post office". I did not such freakin thing! Are you kidding me that you are this lazy! I can not wait to move from Irvington! This is why people come to this post office and tell y'all off every chance they get! Now I have to take time from my busy weekend to get my mail because I need these items!!! If you don't have to live in Irvington, NJ don't because you NEVER get your freakin mail! Y'all playing with the right one! read more

This is the worst post office ever , never delivered my package but put status as delivered, now I am trying to call to find out about my missing package no answer. They are unprofessional and rude. read more

Never organized, rude, unprofessional & lack of customer service! This place its HORRIBLE!!! Never cant deliver a package properly (my packages been delivered but never received it) they need professional HELP! read more

On August 2, 2020, it was emailed to me that USPS delivered my Amazon package to my front door. This never happened. Someone really needs to check, or thoroughly investigate, the USPS of Irvington, NJ; Because this is ridiculous. It's been 4 days, so clearly this is no mistake. UPS is great, Amazon is great, FedEx can be late, but I still get my package. So why is it only USPS!!!, that gives or emails false messages, just to never even follow suit with it. This is by far one of the worst shipping companies in the Nation of America, let alone the state of New Jersey. read more

The drivers insist on giving my packages away with misdeliveries. I have informed delivery with instructions which is a joke and waste of time!! I am absolutely livid. But I will be in the office front and center tomorrow morning to address this buffonery before they gift anymore of my packages!! Trust me!!! read more

Very poor customer service if my regular carrier is out I don't receive my mail. This time it's been Four days . And no one ever answers the phone, it just rings until then cuts off read more

If I could put 0 review I would. Sent my niece a package for her birthday. This item got lost in the post office somehow. Weeks after the due date they call me to tell me they found my item and ask if they should re-deliver. This does not happen. They do not redeliver. Next thing I know the item had been sent back to seller with the note 'it was not picked up so sent back to seller'. What sense does this even make? read more