Street parking only! Can be difficult if busy time. I went at 445pm. Aril is amazing! He has a…read moregreat attitude and is very helpful. He made my experience seem less and easy!! Value was good for my 3 packages. Service was fast and efficient!

I drop my orders here and the South Asian man is very nice. Always greets me and has made me laugh…read more A lady was rushing because I was behind her and he told her she can take her time and said I can just give him my package even when he's helping someone else so I don't have to wait. Lunch break is at 12 so don't come around that time.

The only thing good about this post office branch is the awesome architecture. It pretty much stops…read morethere. After moving over a month ago, I have yet to reliably receive any mail addressed to me. I can count one 1 hand how many pieces of mail I received, and they were all forwarded. I came in person 4 times to seek answers and I was dismissed each time with the "it should come" or "it takes time". It does not take 6 weeks for mail to arrive. Speaking to the manager has gotten me nowhere. To top it off, this appears to be a significantly understaffed post. Staff members will be called to a window around the corner from the main windows and you will wait upwards of 15-20 minutes before you get an unsatisfactory response. Never in my life have I witnessed this poor of a USPS service in my life. Understandably funding is reduced and things are hard but to dismiss the concerns of a customers is beyond.

Very cool architecture on the building. Looks like a Roman marble temple from the outside. Make…read moresure you know if your package is actually for UPS before lining up, I accidentally wasted 20 minutes waiting in line. They have stamps on sale in a self service kiosk which is very convenient. Big mail.drop off as well.

Very helpful staff. Any packages we have delivered are clearly marked, which makes pickup a breeze!…read moreAlso, packages always arrive without any problems. I never worry about theft! We have used Postnet Jersey city for many years. Highly recommend

Do not waste your time going here. As others have said, the owners and his staff are completely…read morerude and unprofessional every time I have ever gone in here. Bring your business elsewhere.

I frequent this post office during school hours. Sure, sometimes there is a wait but the staff has…read morealways been friendly. I only come to drop off packages and don't use other services so I can only speak about my experience from that. Love that they have nice and cool AC in this heat wave!

Everytime I come here there is only ever one employee at the window. Line is always out the down.read more

(Serviced/Shopped 04/08/2025 TU @ 12:00pm): I might be united in saying that my state of being was…read moredrained at this post office! In my quest to explore the various cuisine scenes and businesses throughout Jersey City and specifically the Heights, my latest exploration was at the United States Post Office Jersey City's location. Generally speaking, I was a fan of the United States postal service; however, I felt the system and its offices were completely outdated and not in-tune with the times. Furthermore, to paraphrase a hilarious "Seinfeld" episode, "No one really needs the postal service because you could do everything electronically now...!" Very true. For my first visit to this office of the U.S. postal service, was I able to get what I needed to be done!? PURCHASE 1st-Class Mail Weighted Mail ($2.59): I needed to send out a packet that contained several pieces of mail to a former tenant. I crammed them all into an envelope and was surprised by the reasonably-low price - sweet! 20pc Buttons/Pins Forever Stamps Sheet ($14.60): If you knew me, I loved collecting stamps (a philatelist!), so whenever I needed to drop off something at a post office, I always had to check what the latest available stamps were. I wasn't as avid as I was years ago when I followed the arrival dates of collectible editions and the like. Now, I was pretty much a casual collector. On this particular date, they had these cool button/pins edition with cheery happy messages - yes! https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&start=48&select=SyihBLb_3bLxPaNfjZul0Q SERVICE A spirited older woman behind a thick Plexiglass counter window called me over as I was the only customer at the time, weighted my package, slapped a postage sticker on it, showed me a selection of stamps they currently had, I paid, and off I went; easy-peasy - 'nuff said! PARKING (Unknown; N/A this instance) This was an easy flat 10-minute walk from my friend's place. Otherwise, the only option was the plenty of spots along the main drag of Central Ave. and all surrounding roads - 'nuff said. ATMOSPHERE, DÉCOR, AMBIENCE A small narrow space that funneled you inward towards the counter windows, there were P.O. Boxes along the side walls, a couple of mail drop-off boxes, a center writing table, and minimal postings on the walls. To be frank, this was kind of a depressing location. Decent amount of natural lighting came through the front windows and doors while soul-sucking fluorescent bright electric ceiling lights filled in the rest. There weren't any TVs nor background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL Jersey City's United States Post Office location served my basic needs and would consider them again. However, the overall dungeonesque aesthetics needed a lot of help; there simply weren't any positive vibes, and I couldn't wait to get back outside. Having said that, it appeared they offered all of the main amenities as other post offices I've been to and the service was no-nonsense straightforward, but this was the most dreadful of all locations I've been to. I found good value based on the prices, service, and experience noted above (TOTAL paid experiences was around $17.00 BEFORE any discounts and/or tip). And, they accepted my credit card of choice... AMEX! 3.0 STARS

Sometimes, there can be an insane weight at USPS. I've been to this location at all different times…read moreof day, and I've never really had to wait more than 5 to 10 minutes. At my most recent visit, the staff were very, very nice. They went around and asked if anyone needed help. They visited people in line to make sure they were bringing up the right things for what they needed. And the lady working at the cashier was very pleasant. This is more than I could ask for from my typical visit.

If you are a local, this is your best option beside ups or fedex that charges even for printing a…read morepostage. The line might be long since there is just one worker that doing multiple job. She is the mail, sort, manager, worker, boss, cleaning lady. Why do they only have one worker for a whole usps location is still amaze me? Cost cutting? If they can hire another person this usps might not get bad review. I was lucky to come in early morning where there is not a lot of customer and I'm a shipping pro by now so I packed all my stuff at home. I would give this place 5 star but for now they still have room to grow. Hopefully this location can get another worker.

I am a senior citizen living in Jersey City since 1987, I hardly use post office services,…read moreyesterday I have to sent an envelope to Ohio so I check the west side post office information on website Around 11:55 am I was there after walking in cold weather, the door was locked and there was a sign that it's closed for lunch till 1:30 ( that's over one and half hour) inside there was a costumer finishing off his mail, when he exited I entered The woman worker started yelling at me for doing this, I requested to accept my letter and just confirm that my postage stamps are accurate She said we are closed for lunch, I again requested that it's only a second to do this and walked a mile to get here it's very cold and for me to wait another one and half hour is painful She refused and yelling and threatened to lock me inside during their lunch hour I was shaken by their behavior went to UPS and decided not to go their again I again check USPS website there was no lunch hours mentioned plus I checked the reviews and they have 2 star service and many horrible stories like mine, Is there any one in USPS check these complaints? Or do any things to prevent such arrogant behavior? There has to be some accountability What can be done to improve their performance?

It is sad to read so many bad reviews; this USPS location is a blessing to the community. Yes, they…read moremight not be readily responsive to redelivery requests, but at the very least you know your packages are safe and not mishandled like it happens with FedEx. The package will stay at the location until redelivery, or you can pickup yourself. I love that they respect their hours of operation. When it says that it opens at 8 am, you can rest assured the office is indeed open at 8 am sharp; not 8.15 am, not 8.30 am, not 10 am. You will never be late for work. I also appreciate that they do not drop off if there is no safe location to leave the package. We need to be appreciative that Jackson Hill has a USPS office, instead of having to take a hike to a farther location. Also this office is clean, and service is fast.

8/10/26 For the entire year I've been receiving lots of my mail from my neighbor due to my mail…read moreplaced in her mailbox & me receiving hers. Two weeks ago I did not receive my driver's license from DMV. Temporary license has expired. Quality of service has declined to an all time LOW! I visited P.O. & DMV but still do not have my new most recent license. Upset unsatisfied customer!!

You know how a place has bad reviews but for you it always worked out so the negative reviews…read moredoesn't affect you. Until one day you experience a negative situation and now you understand why there are many bad reviews. That's what happened to me this week. Although this location has bad reviews, I still come here because parking is slightly easier and I never really experience anything negative. This week I arrived 8:30am on the dot to mail some letters before going to work. According to their hours on Google, they open 8:30am. They place was dark, no lights, no staff in site. Myself and another customer waited. At 8:40am, no one was inside getting ready to open so I left as other customer continue to wait outside.

Worst post office eveerr...that lady on counter is really nasty and always on the phone looks she…read morewon't want to be bothered...nassstyy 000 of all review

I went to the post office with my son to renew his passport. There was a long delay, so be prepared…read moreto wait at least 1-2 hours. However, the worker, Penny/Jenny, was very kind, respectful, and helpful. She apologized for the long wait and communicated with us throughout the process. She appeared to be the only one working, but she still handled everything with patience and professionalism. Overall, I had a pleasant experience because of her kindness and great customer service.

This used to be my go to Post Office when it was once 24hrs, back in the day…read more This is still a solid choice when in need of a Post Office that has flexible, extended hours. During my visit on a Saturday afternoon, my wait was 45 minutes. Which was fine, had plenty to occupy my time. Despite paying higher price's for shipping packages. My package which was going local to Queen's took over 2 weeks to arrive. If I am mailing off packages to the Southern part of the Country, it takes a week or so. The service left a lot to be desired, but that did not stop me from being thrilled to have my packages mailed out. The architecture of this majestic post office is on another level. The Corinthian colonnades, and the Imperial Coat of Arms of Prussia. This specific design is carved into a decorative, hexagonal ceiling panel, which is commonly found in historic government buildings, palaces, or university halls constructed during the Prussian era or German Empire.

U.S. Post Office in Midtown is very convenient and during off peak times I'm in and out quickly. I…read morepurchased these Manatee Stamps and so many other stamps I've got 100's. I'm just wondering if any of the proceeds goes to save the Manatees! If you are in the neighborhood and need stamps I'm recommending.

Excellent post office let's keep supporting our federal offices best qualified people who do the…read morebest yes yes yes !!!!!!!