I always avoided this place because of the rude clerk. What a difference since she retired! The…read morenew kid (Fabrizio) is so nice, polite and helpful!

By far the worst place I've ever dealt with from the bottom of my heart I truly believe they need a…read morenew manager and employees all together! From moving out here to having a PO Box for over 6 months now every time I have came in the women have been nothing but rude. If you walk in at 457 they turn you away like your trash. I have a family i want to go home to and need to support too so remember that the next time someone rushes in to send a package last minute. Karma will always bite you back harder and it's always better to be kind and to stop and think to show respect to your customers which I and I have seen plenty of others not receive while being at this Postal Office. So when ANYONE steps foot into this place I highly recommend just traveling down the street to the next one and I'm switching my PO BOX to that as well due to the lack of common courtesy and respect from even the postmaster. I have NEVER in my life ever been to such a shitty post office I'm glad to be moving and wish you all better help in the future to guide you in the right direction of how to interact with customers the professional proper way you were all trained to do and be! Truly hope you get your act together!

I recently moved and one of the best, happiest things is that I never have to step foot in this…read moreDEI hired infested place again. Mostly African American staff isn't my issue, them being slow, lazy and always lying to your face is very much my issue, skin color is irrelevant. (So, why did I mention it? Because I did, that's why.) They always blame things on Amazon. Same problems no matter who the seller and/or shipper is. Wonder what they'll do when Amazon drops them because of so many complaints???

I thought some of you might find this interesting. The carriers that have a total ass as a…read moresupervisor might look into one who is not a pain. This is the second time this piece of work has parked his RED TRUCK crossways over the parking spots so you cannot park there. The first time he did this you could not get around him and he did this on purpose. I am 99.9 % sure this is the yahoo who tried to run me off the road while driving on the main road here in Indian Mountain Lake. My wife was in our vehicle and witnessed this. When are they going to hire Postal employees who are not total asses and can read when you send back a letter that I wrote on " moved, forward to return sender ". I complained to their Postmaster and it went in one ear and out the other. If you go to their Post Office you will understand why it is not being run right. The Postal Service wants more for their services but the service is at a all time low, because of some who they hire.

Droopy is back. I've had no issues since he's been gone. Now that he's back, the problems are…read morehappening again. I asked a simple question, why don't the carriers leave small packages at the parcel boxes in my community? He said, "the post office does not deliver packages." I give up! ‍‍

This Post Office has to be the worst since the last Postmaster left. We love in a small town so it…read moreshouldn't be too difficult. They are extremely rude, threaten to send things back, lie to your face, and have a pathetic work ethic. They literally hide and say they are busy to not have to deal with you. 18347 deserves better! I hate going into this place because of the terrible treatment of customers. You just wonder what the problem du jour will be that they will give you a hard time about.

I can`t say enough great things about this Post office, from the courteous and professional conduct…read moreto the considerate and knowledgeable actions given to the customers. Should be an example to all other Postal Offices!

One of the best post offices I've ever had the pleasure with which to do business. Highly…read morepersonable staff that welcomes customers and treats them like people.

Can't wait until obsolete post office closes. Had money stolen from kids christmas cards…read more Unreliable on delivering mail. DHL stated they dropped a package at this location for for me to pick up, stated they didn't have it. Worker didn't even get off a personal call to look for my package. Then my mail was delivered after snow storm and mailbox was clear. A day later mail wasn't delivered and said undeliverable because wasn't clear. That appernetly was a lie. Girlfriend saw them drive fast right by house that day not even attempting to stop. Maybe they were late and they can use this as an excuse. Then picked up package (second attempt) and I told the worker there was no reason it should have been undeliverable. Normal excuse from them is a different contractor was working that day. That is not an excuse.

Handy, but a bit archaic. I find myself using Pocono Summit more often.read more

One of my Deputy Yelpers calls this "America's ugliest post office." Now, that strikes me as a tad…read moreharsh, although it is remarkably nondescript. But I don't really care about the exterior appearance anyway. It's really about what goes on inside. Here, you'll see that the staff do take some pride in the place. There are glass-enclosed bulletin boards with various items of interest, local history and otherwise, for you to peruse while waiting on line. (I especially like the inclusion of the Van Gogh "Postman" - took me right back to Arles, if for only a very brief moment.) And you might indeed be waiting on line, especially if you show up at 11:00 AM - when they close for lunch for an hour. You'll have plenty of time to view the "Local History" bulletin board, too. You'll learn that they had something called Lutherland closeby. You'll actually have enough time waiting to commit the entire contents of the bulletin board to memory, if you wish. Naturally these little rural-area outposts have their own customs and practices, which might seem quite mysterious to an outsider. I was the first customer in line when the lunch break was over, but when I inadvertently presented my Deputy Yelper's PO box key along with the parcel notice card (perhaps not yet having entirely returned mentally from Arles) for the parcel I had been sent to pick up, the staff person barked at me (yes, as though I'm a delinquent child, to borrow from another review here), "So what do you want me to do with THAT?" So I quickly apologized for my goof, and as the clerk disappeared in the back, I turned to the other customers and asked, "Are they always so courteous here?" To which some guy (obviously resenting it that an out-of-towner managed to get in front of him for the noon-time re-opening) barked, "Didn't seem rude to ME!" As I said, they have their own customs and practices known only to the regulars. But the sought-after parcel was promptly presented to me, and as I left, tucking the package under my arm, I could only think of how Van Gogh's Postman Joseph Roulin must have carried his parcels in just that same way.

If you're feeling too happy and want someone to bring you down by speaking to you like you're a…read moredelinquent child head on over to this pathetic excuse for a USPS. They will always be happy to refuse your mail if you don't have a PO BOX (but a legal address). It's a shame that in what is primarily a vacation community that does not have mail to house delivery (and you're guaranteed an included PO box) you will be subject to harassment and condescending attitude by the postmaster and his staff. If you manage to jump through the hoops to actually get the included PO Box you'll be threatened that if you do not check it 2x per week it will be delisted and you will be charged. Does it matter that you don't expect to get much mail? Yes - because, as the postmaster claims, he must dutifully stuff your PO Box with the junk mail that he gets regularly. While I understand he must deliver the mail he is given, it's definitely used as more of an excuse to NOT give you a box (or discourage you from having one). It's too bad because the Poconos are wonderful and pleasant except for this sad, miserly exception of an establishment. I wish I could redirect tax dollars to someone who wasn't a misanthrope.

The guy at the front who deals with customers is an unpleasant experience! He back talks to…read morecustomers just trying to buy stamps and pick up Priority Mail packages. He shows a contempt for both customers and his job. Might. Be. Time. For a change!! The woman who fills in is so much nicer to deal with. And my mail carrier Betty is a sweetheart! Hard worker. Pleasant.

very new to the area, had to send a certified letter, very friendly and helpful with instructionsread more

I am beyond disappointed with the ongoing service and conduct at this location. It's a chain…read morereaction of unprofessionalism that makes getting basic mail delivery impossible. * The Mailbox Issue: The plow trucks consistently block the mailboxes with snow, and instead of working toward a solution, the Post Office simply refuses to deliver. * Counter Service: When you inevitably have to go in person to retrieve your mail, the experience is even worse. The woman at the counter is extremely rude and treats every customer like a nuisance. * Uncalled-for Comments: Most shocking was the interaction with my carrier. After a civil conversation where I agreed to clear the mailbox as requested, he made a completely inappropriate and baseless comment about "getting out of there before he gets sexually harassed." It was bizarre, offensive, and totally unprovoked. I work for the government myself, and I know for a fact that this isn't how you treat the public. There is a complete lack of professional standards here. This town deserves better than this "jerk" attitude from people who are supposed to be providing a service. they need to get it together'

I'm always helped with a smile, after the pandemic, the Post Office changed for the better. I don't…read moreunderstand why people have such bad reviews. Don't they remember they are our essential workers. They were working everyday through the pandemic, when we were told to stay in our home, but yes we all got our mail. Maybe some days later then others. But it's because of our US Postal Service that we got our mail and packages. I'd be ashamed to put them down. No one understands , unless they were a worker , that worked every day during the pandemic, to appreciate all that they do for us every day.

this post office really sucks with deliveries,never rely on a timely delivery from this location.read more