During our visit, we stopped in to mail 8 postcards to our family and friends in the States. The 2…read moreladies at Canada Post were so friendly and chatty that we stayed and conversed with them for a bit! Just wanted to give them a shout out about how nice they were! :-)

This is a small post office right in the middle of Queen Street near all the quaint shops. They had…read moreStar Wars Canadian stamps for purchase, mostly for collectors. Would you really use them and get post office markings all over Obe-Wan Kenobi and Yoda? They have 2 counters and the place looks more like a small stationery store and the counters look the same. The postal worker lady who assisted me was really nice and tried to give me extra "air mail" stickers for my postcards but I returned them. It will cost you about $1.20 CAD to mail a standard postcard to the US. Glad they have this place on the local strip.

It reeks of weed. Why is this in a federal building? Do it in your car, not in the Post Office! The…read moremanagement is sub-optimal, and the employees are rude. I tried to retrieve my held mail, but they gave me stuff from my P.O. Box instead, insisting it was my held mail. I wish I had never had the displeasure of entering this USPS facility again.

The employees here are honestly almost constantly miserable. once in awhile they throw out a little…read moreforced smile. I go every day and you never know what you're going to get. I almost get nervous if I have to many packages because they seem so bothered. I went this Saturday morning and the blonde with glasses was so scary miserable. I couldn't wait to get out of there. someone needs to really give them a talking to or maybe they shouldn't work in customer service.

Beautiful building but They never answer the phone no matter what time of day you call. What's the…read morepoint of the phone number?

What a classic building. You walk inside and admire the old architecture and the designs from years…read moreago. This place has such a good feeling inside. Staff are friendly too. A must to check out when you're in the area. It is a really good size inside.

I had a fantastic experience with the Lockport East Ave. post office back in early June. I had a…read morepackage of custom party decorations that was shipped late by an Etsy seller (despite my daily emails asking when it was going to ship and to confirm it would arrive in time) and it was iffy to make it in time for my son's 1st birthday party on Saturday. I called the post office Friday morning and spoke with Seth, the Post Master, and he was super helpful and said I can request the package be held as soon as I saw it was in Lockport. I tracked the package and called as soon as I saw it was at the Lockport station, they found the item and held it for me to pick up the morning of my son's birthday party. I went as soon as they opened the next Saturday morning and discovered the wrong package was held and now the package I needed was now out for delivery. Frantic, I called Seth and he discovered my package was going to be delivered by 5 pm...after the party. He asked me to give him a few minutes and he'd call me back. Within 5 minutes, Seth called me back and said his boss, Kaitlin, was going to get the package off the truck and deliver it for us and that she was going to call me to let me know when it was dropped off. In a matter of 30 minutes, the package was on my porch and Kaitlin called to confirm. These two did not have to do all of this for me, especially considering this wasn't USPS's fault, but they went above and beyond and were able to help make my son's 1st birthday party exactly as we wanted. I am so appreciative of Seth and Kaitlin and their excellent customer service. Thank you Seth & Kaitlin!!

professional and friendly staff good assortment of cards handicap acsesible, wonderfulread more

This is your typical Canada Post inside a Shoppers Drug Mart…read more They handle all the typical services. However, this location also takes passport photos. Usually, when the location is inside a Shoppers Drug Mart, the Shoppers staff takes care of passport photos. The customer service was good. There is no free WiFi. The store is wheelchair accessible. There is free parking in the mall's parking lot. Review 2024-066

Absolutely rude. One of their postmen broke into my back…read moreyard, my front door has the mailbox though, and then held my mail hostage when I threatened to press charges for trespassing! They "did me a favor" by breaking into my tool shed in my back yard apparently, according to the supervisor, who called my street ghetto!!!!! The cops got involved! Eff you!!!

A number of time I've had thing delivered and the delivery person screwed up I had a shotgun left…read moreleaning under my mailbox they are always delivering my stuff to the wrong street with values in the hundreds. I can see this happening but not as much as it does I'm talking every second or third time it's ridicules

This location is hidden inside the Brighton-Eggert Pharmacy and for a long time I didn't even know…read moreit was there. Shows how observant I am driving by.... That said, since I have discovered it, I don't go to any other post office location (at least not if I'm leaving from home) because this one is so convenient. Plus, it has better weekend hours than the Post Office on Bailey. You can get stamps, mail packages, and do all the things you normally would at the Post Office but without the lines that I've encountered at pretty much every other Post Office. I don't think I've ever had more than one person in front of me. The staff is very friendly and helpful. And if you need to get something from the Pharmacy while you're there, it's super convenient. Parking is easy, as is getting in and out of the lot. Yay for convenience and easy.

There's the US Post Office, the THEM Post Office, and hopefully someday the EVERYONE Post Office…read morewhich will be my favourite. Until that day, I'll have to use the US one. This is one of the quieter post offices I've been to. I've never waited as long to mail out stuff here, as I have to wait at Clarence and even sometimes Akron. And don't get me started on some of the West Amherst, Cheektowaga, and city locations. I'd say it was my fave location in WNY, but one of the employees in particular (no names mentioned) occasionally has an attitude problem, so we'll stick with a 4. Not to mention, the products sold inside are infinitely more expensive than the same products at any one of many nearby stores. But I do find this location US-ful.

A lot of my friends complain about the post office, but I can't identify. My post office is…read morefantastic with a great, friendly staff that is always helpful and really makes you feel like your business matters. Most of the time I use the self-serve kiosk. It's really convenient and there's rarely a line. If you feel like it's a whoopin' when you have to go to the post office, try this branch.