We requested 3 guys and a truck to help us move from our house to a new one, and it was nothing but…read morea nightmare. We were originally quoted 140 an hour for the 3 men, and they said it would take about 5 hours. Wrong.. 1 guy showed up with basically a young teenager, an hour later from the time we were told they would be arriving. We were confused but had no choice but to go ahead, as we needed to be out of the house by the end of the day. The 2 guys got what little amount of large items we had left to move in the truck within an hour and a half-amazing. We thought wow this is going to go smooth and fast. Then when it came down to the final large items-washer/dryer and fridge they could not move those items without the 3rd guy. So from 1pm to 3pm they sat in our driveway waiting for this person to arrive. I was really confused on how this was okay? If I am paying for 3 movers then 3 should show up for the day they are scheduled to. They gave us the run around saying well the guy has an appointment or he couldn't get a ride and it was nothing but non sense. Finally after 3pm another young boy showed up to assist. They were struggling to get the washer/dryer down the stairs and there was an issue with getting the fridge out of the house as it did not fit which took a while. Finally at 445pm they finished and took off to the next location which should have only taken 25 minutes at MOST 30 minutes. They did not arrive until 6pm. They decided to go get a drink for an hour and 15 minutes.. after sitting around for 2 hours. I am all for having a break and needing a refreshment but not when its on our dime and expense and taking that long that is not ok. When they arrived at the location of where we were delivering the washer/dryer and fridge the 3 guys struggled to bring in the items into the home of the gentleman who purchased our appliances and in the process scratched his floors along with the washing machine. I have no words for what kind of unprofessionalism occurred. They took an hour to drop those items off at this gentleman's house and during the drop off the 1 boy basically stood there watching as the other 2 struggled. The last stop was our new house which was about 7 minutes from the last location and at this point it is 7pm and we are just wanting this to be over with. My husband myself, my 70 year old father-in-law and 6 year old son are all unloading at this point just for this to be done before 9pm. I understand it was hot and the guys are sweaty, but half of my furniture items delivered were covered in their sweat, and with that came dirty wet hands, so there were dirt fingerprints on all the white dressers and ottomans. Some items were broken and damaged upon delivery as well. We finally finished at 830pm, and after numerous calls with the owner's mother, who was covering for her son, they still tried to quote us $1400. She gave us 100 dollars off for the inconvenience. I am shocked at what an unprofessional company Johnsons is. You request 3 people and get 1 person and children along with it. When we expressed our concerns to the woman, she told the guy why she was giving us a discount, and he decided to come at us for it, saying how can you say we didn't work? I explained to him that he worked his tail off that day, but the other 2 did not. And the fact that we had to assist during the move was a poor reflection on them. I don't understand how a company that says they provide excellent moving services contracts movers who aren't reliable and punctual. On top of all this, when we were looking to pay via credit card that day, the lady said that their accounts were having issues and the only form of payment was cash. Unfortunately, thats not really our problem as a customer. You can't expect people to have that kind of money in cash when you provide all forms of payment. I would highly recommend you use ANYONE else but Johnson's Moving! Worst experience ever.

Beware. Keep an eye on the guys who do the actual moving. Ask to check the whole truck including…read moreinside the cab. They like to take things you won't notice for a while. Like small tools, etc. Every time I go to do a job I realize something else is missing. Everything I moved is unpacked and gone through many times trying to find certain things. I wanted to make sure before I wrote this review. I contacted the office and basically was told they couldn't do anything unless I could prove it. Other problems with the move as well but this is the biggest thing I want to warn others about.

Edwin, Jackson and Masood were fantastic movers They were efficient and friendly. They navigated…read morea very difficult set of stairs - especially difficult when it came to my piano. They took great care and got it up the steps. So glad for these MTS movers. Recommended!!

Just got my items delivered; Charles and Douglas were efficient, careful and helpful moving in my…read moreitems. Perfect close out for the whole moving phase from Ontario to BC! The movers in Ontario who came up to Ottawa for a small fee, will equally courteous, efficient and organized. Overall I am satisfied with MTS moving. Moving is stressful, MTS moving has the procedures and structure to reduce the stress with the clear online tools, notifications and follow up prior pick up and prior delivery. If there was to be any misunderstanding, it would be cleared out rather quickly and the transport went smoothly. They do have a minimum weight for their services, just be aware of that and take into account the coordination and logistics needed for cross country moving. I wanted something cost efficient and avoid some of the headaches and worry that come with other movers. I got my quote and booked it early before the Hormuz war, so they honoured the rates per the quote as opposed to now, the time of execution, where rates and fuel prices has gone up. Looking forward to unpack and rewind!

AMAZON VAN LINES worst moving experience imaginable…read more We moved from Ontario to Nova Scotia in January. The manager came to our house beforehand to assess how much needed to be moved. We were quoted 11,000 for a 26-foot truck for a 4 bedroom house. Even I knew that sounded too small and sure enough halfway through loading We were told everything wouldn't fit . That meant arranging a second truck and entirely second moving day. This is where they get you . They font have 18-wheelers for large moves. The second day was an absolute disaster. The movers showed up completely unprepared. * no floor runners. Tracked salt and slush all over the house. *Didn't wrap the furniture or box springs. . * their truck broke down in the driveway and I had to jump-start it with my own car. Both Trucks were sent to storage in Nova Scotia. The storage facility call us to inform us that the movers didnt lock one of the storage units. By the end of it there wasn't a piece of furniture that wasn't damaged. Almost every box containing glass had something broken inside. None of the box springs were covered so they were filthy and damaged. What started as a 11,000 quote ended up costing us nearly 20,000

Hired this company to do my move. Not only were they late,…read morethe quoted job became much more. Movers wouldn't unload until I paid the new price. They damaged the structure of the home while unloading. I had witnesses present during the damage. Amazon van lines Claims department told me they are not insured nor responsible for damages to the homes structure. Now I'm wasting time and money to have this matter legally resolved. Stay clear from this company.

Awesome company. All aspects of dealing with them were flawless. From the office to the estimate,…read moreto the amazing moving crew everything went like clockwork. The move ended up coming in below the estimate. I would highly recommend this company. The value was also spot on. The crew was great! They were efficient, Friendly, and professional. Thanks Mountaineer!

What a refreshing and incredible difference with Mountaineer. Any moving company can pack and move…read morethings. What makes the difference is the efficiency, integrity, quality and care put into the work. I made my original move with a big Van Line company. Things took much longer than expected and the storage area was poorly packed wasting a lot of space. In the end they had run out of boxes and packing material leaving me to come up with my own boxes. There were a selection of open boxes and even a shopping bag of items that were not packed or wrapped at all left in the storage area! I could not believe how quickly and efficiently John, Donny and Dave worked. They secured and moved my belongings. They patiently rearranged everything in storage, repacked some items and managed to get everything new packed in as well. They did a terrific job. I would not hesitate to recommend them to others!

I asked Kyle the owner he also has other companies Smooth Movers is also his .Before I booked my…read moremove I asked if he was insured (YES was his answer) The mover showed up and started to wrap up the wooden furniture which I was thing to myself NICE. I had removed all the draw from most of my furniture. I have no boxes just furniture. The dining room table was one of the very last items to be loaded and was carried out to the truck by ONE person it was not wrapped . At the other end I notice damage to the top of the table. It was not us the mover said it was you (me) that damaged the table. I know what happened the person carrying it to the truck hit a wall mount in the garage dislodging that from the wall and damaging the table. It has gone down hill from there. I as that the mover confirm on the invoice that damage to the table there Kyle the owner would not supply any insurance information He laughs and claim that I would only get 60 cents a pound for the damage and should go through my insurance for the repair his employee did to my table. THIS is a franchise so I am only commenting on this person. I would not recommend this mover to anyone.

I recently hired this company to move on feb 16. I would like to give a higher rating because the…read moremovers Devon, Aaron and Adrian were amazing. Great guys, very professional they knew exactly what they were doing.During the move the hardware to my refrigerator door went missing rendering my refrigerator useless. I'm pretty reasonable. I get that things happen, somehow in the chaos the hardware went missing. My issue is the poor follow up, lack of communication and assistance from the owner/main office. I cannot count how many times I have called inquiring about the missing parts always being told someone would get back to me. No one EVER did. I even called and left a message that I have found an appliance place that will order me the missing hardware could the moving company reimburse me. No response. On top of all this I moved my moving date from Saturday to Sunday at their request. Because of bad weather and they had fallen behind with their booked moves so I accommodated their request. I was told I would get a $50 off my moving bill for doing this. I didn't get that either. Disappointing

My 55 year old sister and I did a better job moving without doing any damage to the items being…read moremoved or the residence. Unfortunately I can not say the same for the job of these movers. They wrap everything in plastic cling wrap which takes additional time so that when you are told it will cost $750 it ends up costing $1386.95 as a result of the extra time they take. You are at the mercy of their discretion. I would recommend finding a few friends or neighbours to help, it will cost less and it is just as likely to be done better. The movers were polite but I expect people who advertise as professionals to do the job well or to be responsible if they do damages. These guys did damages to multiple items (lamps, sofa, desk, book shelf, water filtration system, walls of both places) and took no responsibility for it. I would not recommend their services.

From the owner: Whether you are looking to move your condo, apartment or house across the street or across town, We…read moreare here for all size moves and for you. Two Guys Moving will make your move full of ease with our well trained staff and quality moving material we use. Insured and Licensed