I never thought I'd be writing a review for a post office but the staff here are so friendly and…read morehelpful! I have come here with complaints about my mail delivery and they were very professional and kind, addressing the problems sincerely and telling me how to take the next steps. I always come here to mail my international letters and packages. The line moves quickly and they are open later than some of the surrounding offices. Sign on the window states the lobby is open until 6pm, but the staffed help desk closes at 5pm.

I go to this location because it's closest to our house and I can walk if I want …read more This location has a do it yourself kiosk where you can do flat rate , priority mail,buy stamps . The supplies for priority or flat rate are always stocked along with address labels if needed. They also have post office boxes for rent . The lobby is normally clean and today wasn't any different. Today though I was slightly taken back when I walked into the lobby to use the kiosk and noticed people sleeping in the lobby and sitting by the post office boxes. I will say this those that were awake kept to themselves &didn't ask for money or even blink an eye at me while I was mailing my packages. Piece of advice bring your own pen because there are none ! I'm not sure if the post office removed them or someone ripped them off the chain their normally attached to. The post office does follow the CDC guidelines. Even though the post office was closed I kept my mask on while using the kiosk. (I was the only one in there mailing late Christmas packages.)

Kiosk experience was straight forward. For the holiday season, this post office was pretty empty…read more There was no waiting inside at the regular counter. 2 stars deducted since the shipping costs seems so much more than last year.

Went here to drop off a package. Accidentally turned into an area that was apparently for…read moreauthorized vehicles only and quickly realized my mistake and turned around. An employee aggressively chased after my car and proceeded to yell at me for entering an area that says "do not enter." She was extremely rude for an honest mistake and it was completely uncalled for

To USPS authorities I will escalate this case to news…read moreoutlets There is camera footage they will show and I will sit down and do an interview for them. What's next after that? They will check corrective action if there has been any. God bless the ones just doing their jobs but I don't want this guy picking on and making mean smart butt comments to my neighbors and the community. The very large heavy set husky black guy that worked Monday the 9th of March 2026 at the post office counter of the 1729 Alexandria Dr, Lexington KY 40504 he worked on the left side register against the wall. Looking inward from the front of the building, or walking in at the front of the line, it is the guy who worked the register all the way left against the wall. He was the only black guy there that day. He had a very sweet and nice white lady and a very nice African American lady there. But they got busy and I had to deal with him again. Where he usually works. He was so rude to me. First of all he had white powder in his night nose hole Don't know whT that is about He was acting weird and aggressive and threw my package right in front of me, it went into the box but he knew the package was glass and fragile. I didn't even get to ask him to stamp it the visit was so threatening and exhausting. He looked at me fast as if I was not aware of my broken back three ribs and a slipped spinal disk that is growing into my spinal cord and could snap it any day in my sleep, just when the pressure gets to be too much. Doctor 1 yr to 10. Ive never seen someone lookin at me like he felt good for causing pain. like I could possibly defend myself. Im 75 years old Vietnam veteran I proudly wear my hat. I wasn't wearing my hat that day but he knows I am a veteran I come in there all the time. I try my best to avoid him but can't sometimes. I ain't gonna let a disgruntled employee run me no where. Anyway.. The man does not need to be working a job that is known for it's professional kind and curious employees. He's the only rude USPS employee I have come across since moving to Lexington to take care of my dying father. I don't like confrontation but it feels like he is prone to easily triggered violence.. my neighbor Mary says the same thing. He seems to be very nice to the African Americans that come in. When I'm in line I see it. I am old but I ain't stupid. It's a noticeable change. The white people is a burden to him and u better kiss his ass for doing the favor for u and he has zero real care or respect for any white person or their mail that comes in there. He greets people in a weird way. He's being a smart *** to white people. He don't realize how obvious it sounds he hates his job. He treats u like it's ur fault he hates his job. For whatever reason, he should be appreciative for such a good job. I can't believe he is still working there. He's glad to see the African Americans. They are welcome there but we come in it's like we showed up to a party without an invitation. He turns it off somewhat around his co workers. I had to get my grandson to write this for me, he helps a lot, a good young man. I will not be sending him in to deal with someone so sick and full of hatred in his heart. He needs Jesus but ask him and he already knows everything and his time is valuable so if you have to write an address real quick on the letter, even a name he will say in a loud and aggressive tone, step aside and do that somewhere else. I looked up and said I'm just writing an address on here I forgot and he said even louder step aside while motioning the next in line to come up to the, I was done in 5 seconds, I was trying to get back in my spot in like but he motioned the next in line before her receipt even printed out for the next and done that with two more people, till the whole line was finished before even acknowledging me. So after all this and after he threw my fragile package he watched me wrap up with a piece of bubble wrap someone gave me.. the smile flat expression and sad face was on the key pad or card reader I'm not sure what it's called. The rating for how my experience was that day it was asking. The pad is right beside him and he watches you like a hawk clearly being able to see what you pick and when I hit the middle, flat expression option.. he laughed and said "I'm trying today I'm trying" I didn't know what that meant but it sounded like a threat and he said u try not to take it too hard when I was leaving. I never leave reviews but he is evil and disgusting. I will be escalating this case to the next in line, the higher boss or manager if he is still there next week. I have all day and nothing to do. My father died after I took care of him every need. Rolled him on different sides to prevent bed sores because he couldn't even get out of bed. He was also a veteran. We can do this however the USPS management here in Lexington wants to do it. LEX18 or WKYT would absolutely love this story. Especially since it's on camera

I typically go out to the post office at Beaumont Circle, but this one doesn't require crossing…read moreLexington's equivalent of a beltway and is easier to get to and park at for those living in the city. I got good service while I was here. I don't tend to use postal services much as the role of hard copy documents in public life continues to decline, and I found the price of getting my item sent to be higher than I expected, but given that I needed to do this, I wasn't terribly mad that I came to this particular office.

Super helpful staff to mail a package today. I like this location because you can ship and then…read moreshop or grab drinks or dinner. Great location!

I have received excellent service. They offer all kinds of services. They are very conveniently…read morelocated close to my house in Chevy Chase.

The best company for same day delivery. Professional staff. You are treated with respect and…read moresuperior Customer service.

I tried to use this guys service and after I emailed him he did not respond to me so I reviewed him…read moreand he threaten and was extremely rude and unprofessional. I will not use his services

I've only been to this place a hand full of times but they have most always been helpful. I come…read morehere for holds and the occasional drop off or to get emergency labels ect. The last would be when they were clearly closed but the man working who was on his way out the door to get in his car took the time time to help me with my package and make sure it went out that day. I'm happy with my service from here to say the least. YMMV.

Worst shipping company ever. Had a package that I chose to be delivered to neighbor as it required…read moresignature. Driver didn't even attempt to deliver and stuck sticker on my door and never even rang my ring doorbell. Also must have ran as my doorbell camera didn't even pickup the movement. Contacted customer service and driver and supervisor that was with driver refused to attempt deliver again in the same day , said they were too far away. Totally unacceptable as this is third time this has happened. Will never use ups again and recommend anyone else to not use them as well. Use FedEx or heck the mail service they are better than this .

Excellent service with Steve! He helped us ship many boxes back to California! He was extremely…read morecareful and was very helpful and even helped carry boxes from car! If you want packages to arrive safely go to this Fed Ex office! Great service!

From the owner: FedEx Ground, FedEx Express, Drop off location,, Amazon returns, USPS services Pack and Ship…read moreStore, packaging materials and envelopes, many sizes of boxes for shipping and moving boxes

I came on the day after Labor Day. Got there about 7:50 and there was a few people already waiting…read moreoutside the door. They opened up almost right on time. About 8:05 I was already being helped. Unfortunately I didn't have what I needed and ran home. Spent less than 10 minutes inside. The woman that helped me was friendly and helpful. About 8:25 I came back. Got everything processed (change of license from a different state), and in under 20 minutes I was out the door with my new KY driver's license. The 3 employees I interacted with were very friendly, and the service was quick. I'm very happy with my experience there.

Number was a disconnected number Still trying to figure…read morenumber. Been trying to get lost id mailed in form 3 weeks ago yet to hear anything

I have reached out and did not get a response since 2/5/25. I emailed all the possible email adds…read moreof the company including Sharicom and tried calling their contact phone number. I still can't get my KY foreign LLC business license because they have not signed the application form. This is really disappointing and I should've researched on a better service company and visited Yelp for reviews.

Never, ever, use this service. I was a customer for nearly 2 years and had no issues until I…read morestopped getting my mail forwarded for over 6 months which caused ~$7,000 in expired checks, still to this day I've yet to receive an apology or an excuse for how something like this could've occurred. In addition to that, the company is nearly impossible to get in touch with. I tried calling, emailing, and reaching out to employees on LinkedIn and Twitter to no avail, I just wanted the service I paid for to work.