Was in line for 15 minutes. Watched an employee help a person for 15 minutes when it was my turn…read morethe employee handed me a piece of paper and said here and dismissed me. I wanna know why I didn't receive the same help the person in front of me received.

The older woman who works the front desk is awful here. I waited at the front (she knew I was…read morethere) and tang the bell 10 times and she never came up to assist. I went to my car and went back in and she was waiting on a man and yelled after me as I walked out... did you need help? Yeah lady I rang the bell and you never came out so adios

Worst post office. Arrived at 8:30 am today. Security door open. 10 customers waiting. Told them…read morethere was a long line . NO response. Rude. Terrible communication. Nothing. I left at 9:00 am. All 9 customers left. 1 customer continued to wait. Lunch 12:30 -2:00. Close this government office down. They all should be fired. No star.

Website says it's open...got there you can hear people talking in the back. There's a sign that…read moresays they're closed due to staffing for the next hour and a half. I wish I got an hour and a half break for lunch as a nurse practitioner and maybe this is why government jobs are in the toilet ...Who would work there with this kind of lousy service

I have a home business and print postage for my sold items at home and then take them to this post…read moreoffice. For a time the hours were irregular and service also but lately the staff is friendly and available and always have a bin behind the cafe door for me to dump my boxes. If you have to wait in line for service you may find it tests your patience a bit.

A confusing space to say the least. The buildings sign is prominently located on Concord Pike…read morehowever the building itself sits in back of and off to the side of the Firehouse. I use to think this post office was inside the Firehouse because it has no other signage. Inside they have three separate stations. One for....well I'm not really sure but you can stand there and someone will come to that desk (for lack of a better word) and assist you. Then there is the regular line where the post office people are and then a third area for passports. I needed to mail something certified. I've never done it before but I knew it required a green slip. I did not see them at the line so I stepped forward and told the lady. She handed it to me and made me go away to fill it out. It wasn't until I was leaving that I noticed all the different post office slips on the other side of the line in which I had stood. So my sole purpose of this review is to let you know that any paperwork that needs to be filled out is at the counter on the opposite side of the very line you are standing in. Confusing review. Yeah I know. Sorry.

I called the post office and they don't have a phone number to their office. I had to drive down…read morethere to speak with someone. They did not care when I told them their phone number doesn't work. They did not care that they have been delivered or were willing to help in any way. They would not call down to new castle processing center....just told me to wait another week. Delivered all of my 75 save the dates on February 12. They have no idea where they are, why only half have been delivered, why those in Maine got theirs but those that live a half mile away haven't gotten theirs in 14 days.... Do not recommend-have never had issues at Lancaster Ave-will not be back to the Greenville location.

Honestly, no major complaints. This is your normal neighborhood post office…read more It was a bit difficult to find in the shopping center it was located in as there were no visible markers or signs to direct you and google maps had a hard time finding it as well. Inside: small. Minimal wait. Staff was efficient. I rarely need the post office but I wouldn't mind coming back here for drop off returns.

The staff at this PO are great and accommodating. I print my postage for packages at home and…read morethey always have a drop location inside so I don't have to wait in line. After some limited hours and poor staffing earlier in the year they are now functioning well.

The worst customer service now in 2024. Rude. Not helpful…read more Disrespectful. And won't disclose their name. Hiding from their poor service.

I came in today for some help in returning a package (that I hadn't known I'd ordered!). The young…read morelady, Jen couldn't have been more helpful! She gave suggestions on the least expensive way to accomplish this and even wrapped the package up all ready to return. This will definitely be our 'go to' place for shipping and other services. Thank you Jen!

From the owner: Pack-N-Ship Longwood is a local family-owned business. We aim to provide all our customers with a…read morepositive and professional experience served with a big smile.